Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: ErikB
Verified Purchase:Yes
We love the vacuum, it works well and we love the detect feature. I'm surprised that Dyson didn't put on some way to keep it running without always holding the trigger. That part is annoying if you're cleaning for an hour. There's countless people selling trigger adapters online to fix this issue but that should tell Dyson something. Outside of that minor thing, the vacuum has been great so far.
Response from DysonBy Dyson Customer Service, February 9, 2026
Hi, thank you so much for sharing your feedback with us, and we appreciate you taking the time to let us know how much you’re enjoying your machine, and we’re glad to hear the Detect feature has been such a great addition for you. We also appreciate your input regarding the trigger design; hearing experiences like yours helps us understand what matters most to our owners. It’s wonderful to know the vacuum has been performing well overall, and we’re grateful you took a moment to tell us.
Written by a customer while visiting Dyson
Customer Rating
5
Great suction, great battery, great features
on February 9, 2026
Posted by: Dysonlover
Gender:Female
Verified Purchase:Yes
Love this Dyson! It’s my second one and this new one is amazing! Picks up tiny dust and dog hair I can barely even see, and the light On the head of the roller really illuminates all the stuff on the floor! The battery is very long lasting. not sure how long because I haven’t even needed to charge it yet!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 9, 2026
Thank you for sharing your feedback! We are delighted to hear you are enjoying your new Dyson and that the improved suction, battery life, and illumination features are making a difference—especially when it comes to tackling dust and pet hair. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Nick H
Verified Purchase:Yes
This system works very well and satisfies all of my needs.
Response from DysonBy Dyson Customer Service, February 9, 2026
Thank you so much for your positive feedback; we truly appreciate you taking the time to share your experience. We're glad to hear that the system is performing as expected and meeting all your needs. Your satisfaction is important to us, and your input helps us continue to deliver high standards. If you ever need further assistance, please feel free to reach out. Thank you again for your valuable feedback.
Written by a customer while visiting Dyson
Posted by: FlyNavy1980
Gender:Male
Verified Purchase:Yes
The V15 Detect is our ninth Dyson vacuum cleaner of which we still have two V11 which we regularly use as well. This is the most powerful Dyson to date and also one of the quietest. Suction is outstanding and the Fluffy Optic cleaner head with green laser is our “go to” cleaning head for all of our wood floors. The laser illuminates the floor so well, not only do I more effectively vacuum on hardwood floors but the laser also detects “spots” for subsequent moping which are not readily noticeable to the human eye. I also am impressed with the filtration system which provides visual evidence of what is being “ingested” by the filter.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 9, 2026
Thank you for your detailed feedback! It’s brilliant to know the V15 Detect’s power, quiet operation, and laser technology are making a real difference, especially on your wood floors. We're glad the filtration system’s visual detail gives you extra confidence. We hope your Dyson collection keeps making cleaning easier!
Written by a customer while visiting Dyson
Posted by: Fitbuff64
Gender:Female
Verified Purchase:Yes
Love the Dyson V15 detect. My last one was a V10 that I had since 2019 and was time to replace. I love the light on the V15 that shows all the dust and hair on my floor. Love how there are 2 separate heads for tile and carpet now
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 10, 2026
Hi there, thank you so much for sharing your wonderful feedback about your new Dyson V15 Detect. We’re delighted to hear that you’re enjoying the upgrade from your V10 and that the illumination feature is helping you spot dust and hair more easily. It’s great to know the separate cleaner heads for tile and carpet are making a difference in your cleaning routine as well. We truly appreciate your loyalty and the time you took to leave this review, it means a lot to us. Enjoy your V15 Detect, and thank you for being part of the Dyson family.
Written by a customer while visiting Dyson
Posted by: Vicki
Gender:Female
Verified Purchase:Yes
It is heavier than I thought and the bin is not easy to empty. I am getting used to having to hold trigger down.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 12, 2026
Hi there, thank you for sharing your feedback. We appreciate your honest thoughts about the product’s weight, bin design, and trigger operation. If you ever need help or have concerns with your Dyson, please contact us on live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: atwater42
Verified Purchase:Yes
This is an excellent vacuum. The hard floor attachment with its blue light shows a terrifying amount of missed dust. My only complaint is you have to remove the vacuum tube in order to dump the canister and it takes Herculean strength and stepping on the floor attachment to pull it apart.
Response from DysonBy Dyson Customer Service, February 12, 2026
Thank you for your thoughtful feedback and for highlighting both what you enjoy and what could be improved with your vacuum. We’re glad to hear the hard floor attachment and blue light are making a visible difference in your cleaning, even if it sometimes exposes just how much dust is out there! We appreciate you pointing out the challenge of removing the vacuum tube for emptying the canister; we know this can be disappointing, and your comments are invaluable as we look for ways to make our products easier to use. If you experience any performance issues or need assistance, please reach out to us via live chat- http://ms.spr.ly/6421QRPhW or phone- 1-866-693-9766 our team is always happy to help. Thanks again for sharing your experience and helping us refine our technology.
Written by a customer while visiting Dyson
Posted by: Emm800
Verified Purchase:Yes
I have had my Dyson for two weeks now and I love the light up feature. No more missing spots because they clearly show up as the vacuum moves across the floor.
Response from DysonBy Dyson Customer Service, February 13, 2026
Thank you so much for sharing your fantastic feedback about the light-up feature, what a game changer for catching every speck of dust! We are thrilled that your Dyson has made cleaning easier and more satisfying for you. Your review brightened our day, and your experience helps others discover the benefits too. We appreciate you being part of the Dyson community and hope your machine continues to make cleaning moments a little more brilliant every time.
Written by a customer while visiting Dyson