Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: Lisa
Gender:Female
Verified Purchase:Yes
I purchased this about a month ago. It has great suction and the green light is great in assisting you in seeing the dust/dirt. It’s a little difficult to completely clean the canister, debris gets stuck in the top part that requires finding something to scrape it out. It’s definitely a little heavier than my previous model but is quieter which is a plus. As far as the battery life, it lasts a long time and you can use eco mode if needed. I hope the overall battery life is better than my last models. I would say I am overall pleased with it but I think it’s over priced.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 7, 2026
Thank you for sharing your detailed feedback; it’s great to hear that you’re pleased with the suction power and find the green light helpful for spotting dust and dirt. We appreciate your honesty about cleaning the canister and the unit being a bit heavier than your previous model, but quieter. Your comments on battery life and the value of eco-mode are very helpful, and we hope you continue to see strong performance from the battery. If you do experience any performance issues or need support, please reach out to us via live chat- http://ms.spr.ly/6426Q3mtw or phone- 1-866-693-9766; our team would be happy to assist you. Thanks again for your input; your insights help us improve.
Written by a customer while visiting Dyson
Posted by: Teri2
Gender:Female
Verified Purchase:Yes
Bought this because my son who has this model of Dyson brought it to our house to give me an “in home demonstration” (and no, he doesn’t work for Dyson, he just loves his appliance!). After seeing how much dirt it picked up, and this is after I used my own vacuum, I was sold! It of course helped that the Dyson feels weightless and there is absolutely no strain to my back, my arm, my body. Who would think I would look forward to vacuuming!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 6, 2026
Thank you so much for sharing your wonderful experience and positive feedback! We're delighted to hear that your son's in-home demonstration impressed you and that your Dyson has made cleaning easier and more enjoyable for you. We’re especially glad it feels light and effortless, and that it truly makes a difference after your previous vacuum. Your comments mean a lot to us, and we’re grateful for your input; it helps us make sure we’re delivering products that really work for our owners. If you ever have any questions or need support, we're always here to help. Thanks again for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: Jody
Gender:Female
Verified Purchase:Yes
Great replacement for our old ball Dyson. Performs just as good, takes up less space and I like the attachments. I wish the wall mounting bracket and tube holder had enough room for all the attachments that came with the vacuum but am very happy with the performance. The green light is a nice addition, a great motivator for cleaning, and an alarming surprise of what you think is “clean” or “not that bad”. Excellent compact vacuum.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 6, 2026
Thank you so much for sharing your positive feedback; we’re delighted to hear that you’re enjoying your new Dyson and finding the green light feature both helpful and motivating for cleaning. It’s great to know the vacuum’s performance and compact size have met your expectations, and we appreciate your thoughts about the wall mounting bracket and tube holder. Your input is incredibly valuable and helps us continue to improve. If you have any questions or need help down the line, please don’t hesitate to reach out. Thanks again for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: TwoPets
Gender:Male
Verified Purchase:Yes
We purchased our Dyson V15 about a month ago. It is a true game changer. It was initially embarrassing o see how much dirt and dog hair it picked up from surfaces we thought we had cleaned. It is quiet and powerful. The attachment for use on wood or tile floors has an amazing light to help see the dirt. We recommend that the attachment for the carpet have the same feature.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 7, 2026
Thank you so much for sharing your experience with us. We’re really glad to hear how much you’re enjoying your V15, and we truly appreciate your kind words and thoughtful feedback. It’s great to know the machine is making such a difference in your home, and we’re grateful for your suggestion about adding a light to the carpet attachment. Input like yours helps us continue improving our technology.
Written by a customer while visiting Dyson
Customer Rating
5
Best working and easiest home vacuum ever made!
on February 6, 2026
Posted by: Richard
Gender:Male
Verified Purchase:Yes
I never thought that much about these Dyson vacuums. But as soon as we bought the Animal we could not believe how easy to vacuum a room and keep house way cleaner. Then I read the review for the V15 and just can not believe how much stuff on the hard surface floor that the green light sees , that you will not see. We now have two Dysons, your house will be way cleaner because you are not moving a heavy vacuum and cord everywhere.
I will not ever use another vacuum for our home floors. The green light will sho you stuff on hard flors that you will not believe.
I will not ever use another vacuum for our home floors. The green light will sho you stuff on hard flors that you will not believe.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 7, 2026
Thank you so much for your wonderful feedback! We're thrilled to hear how much easier cleaning has become with your Dyson, and that the green light has made such a difference in revealing hidden dust on hard floors. It’s fantastic to know how much more convenient vacuuming feels without the weight and hassle of cords. If you ever need any support or have questions, please reach out; our team is always ready to help. Thanks again for sharing your experience!
Written by a customer while visiting Dyson
Posted by: Kris
Verified Purchase:Yes
I got this vacuum as a retirement gift. I had a B&D 20V stick vac I used before. I live on a farm and have laminate floors throughout with rugs here and there.
Things I like about the Dyson-
It has great suction, it picks up a lot more than the B&D.
The battery lasts a very long time, long enough to do my entire house.
The multi floor head picks up everything - dirt, hair, hay, leaves, small mulch, etc. I use it pretty exclusively on the floors because it works so well.
The hair screw tool does a great job getting hair off the couch. We have 3 dogs and 2 cats so there's a lot.
Things I like about the Dyson-
It has great suction, it picks up a lot more than the B&D.
The battery lasts a very long time, long enough to do my entire house.
The multi floor head picks up everything - dirt, hair, hay, leaves, small mulch, etc. I use it pretty exclusively on the floors because it works so well.
The hair screw tool does a great job getting hair off the couch. We have 3 dogs and 2 cats so there's a lot.
Things I hate about the Dyson-
There is no light on the multi floor head so you can't see what you missed. At this price I would expect one, the B&D even has one.
You have to hold the power button down. It's easy to do but super annoying.
I don't care about particle size. As long as the floor looks clean I'm happy.
All this being said I like the Dyson better than my old vac but I'm glad I didn't pay retail for it.
There is no light on the multi floor head so you can't see what you missed. At this price I would expect one, the B&D even has one.
You have to hold the power button down. It's easy to do but super annoying.
I don't care about particle size. As long as the floor looks clean I'm happy.
All this being said I like the Dyson better than my old vac but I'm glad I didn't pay retail for it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 6, 2026
Thank you for sharing such detailed feedback about your Dyson vacuum. We are pleased to hear it’s helped keep your floors and furniture clean, especially with multiple pets in your home. Your comments about suction power, battery life, and the versatility of the multi-floor head and hair screw tool are greatly appreciated. We also acknowledge your suggestions about the multi-floor head light and the need to hold down the power button. Feedback like yours is invaluable as we continue to refine our products to better meet our owners’ needs. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to help.
Written by a customer while visiting Dyson
Posted by: Review1
Verified Purchase:Yes
I live in an apartment with hard floors. This was sorely needed. Just a few weeks but satisfied so far. Haven’t used all the features yet.
Response from DysonBy Dyson Customer Service, February 8, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that your Dyson V15 Detect Total Clean Extra is meeting your cleaning needs on hard floors and that you’re satisfied with its performance so far. Delivering advanced technology and practical solutions is central to our mission, and it’s great to know the vacuum is making a difference in your apartment. At Dyson, we aim to create high-quality machines that are easy to use and adapt to a variety of home environments. If you would like any tips on getting the most out of the features you haven’t tried yet, our chat or voice support team would be happy to assist. Thank you again for your feedback and for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: JMMMMMM
Gender:Male
Verified Purchase:Yes
This is the third Dyson I have owned and they are alwasy well work the $. This is perfect for cleaning both hard wood and wool rugs! I replaced and older upright animal V model and am so happy I chose this one.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 9, 2026
Thank you for sharing your positive experience with us! We’re delighted to hear that your new Dyson is working perfectly on both hardwood and wool rugs, and that you’re happy with your choice to upgrade from your older model. We truly appreciate your loyalty and feedback; it means a lot to us. If you ever need support or have any questions, we’re always here to help. Thank you again for choosing Dyson.
Written by a customer while visiting Dyson