Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: Kayla
Gender:Female
Verified Purchase:Yes
I love this. I have purchased three Dyson vacuum cleaner, two for myself and one for my parents. My first Dyson vacuum has been used for 7 years and I still use it. The new one V15 which i got last week works great too.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 22, 2026
Thank you for your kind words and continued trust in Dyson. We're thrilled to hear that you love our vacuums and have chosen Dyson for both yourself and your family. Knowing that your first Dyson has served you well for 7 years and that you're enjoying your new V15 means a lot to us. Your feedback reassures us that our commitment to quality makes a real difference. We truly appreciate your input and, as always, we're here if you need any support. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: Ruddieg
Gender:Male
Verified Purchase:Yes
The Experience purchasing this expensive vacuum has not been pleasant. Purchased the product and it took about 4 weeks for me to get the item. Why do they make it available when it's not. Was exited to use the product and see what the hype was and I got to say the battery does not last very long before it has to be charged.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 21, 2026
Hi there, we’re grateful you chose Dyson and took the time to share your story. Waiting a month for your order isn’t what we aim for, and finding the battery life underwhelming only adds to the frustration. Please accept our apologies. If you need help troubleshooting or want to talk about what’s next, you can chat with us live or give us a call. We’re here to make it right.
Written by a customer while visiting Dyson
Posted by: Angelin68
Verified Purchase:Yes
Excellent, it cleans very well and is very easy to use.
Response from DysonBy Dyson Customer Service, January 22, 2026
Thank you for your fantastic feedback. We are so pleased to hear that your Dyson cleans exceptionally well and is easy to use. Making cleaning effortless is exactly what we aim for, and it is great to know your experience reflects that. We appreciate you taking the time to share your review and are grateful to have you as part of the Dyson community.
Written by a customer while visiting Dyson
Posted by: Happy Dyson User
Verified Purchase:Yes
We have been using our Dyson V15 or two weeks now. I am amazed at how much dirt and dust is been suctioned up. The dust with the green light attachment is amazing. Even though our floors look clean, the attachment show micro dust that is not visible by eye. I LOVE my Dyson!
Response from DysonBy Dyson Customer Service, January 22, 2026
Thank you for letting us know how well your Dyson V15 is working for you. We designed the green light with exactly this in mind—to help uncover the dust you can’t see. We’re so glad to hear it’s making a difference in your home.
Written by a customer while visiting Dyson
Posted by: iluvdots2000
Gender:Female
Verified Purchase:Yes
This is my second Dyson vacuum and I am loving all of h new improvements!
Response from DysonBy Dyson Customer Service, January 24, 2026
Hi there, thank you for sharing your feedback. We’re delighted to hear that you’re enjoying your second Dyson vacuum and the new improvements it offers. Your positive experience means a lot to us. If you have any questions or need support, please contact us on live chat or call so that we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Grumpy
Verified Purchase:Yes
My Dyson was given as a Christmas gift and I have never had such a outstanding vacume.
Response from DysonBy Dyson Customer Service, January 24, 2026
Thank you so much for your wonderful feedback; we’re thrilled to hear that your Dyson, received as a Christmas gift, has been such an outstanding vacuum for you. We truly appreciate you taking the time to share your experience, and we’re glad you’re enjoying the performance and quality. Your input means a lot to us, and if you ever have any questions or need support, we’re always here to help. Thank you again for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: LADD
Gender:Male
Verified Purchase:Yes
nice machine works well .Nice not to have to drag a canister around. My big complaint as a designer and artist is the piece of plastic below the trigger. It rubs your finger to the point of pain , creating a callous. seems totally unnecessary .Let me know if there is a reason for that piece.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 24, 2026
Hi there, thank you for taking the time to share your feedback, and we’re glad to hear you’re enjoying how well the machine works. We’re sorry to hear about the discomfort caused by the plastic piece below the trigger, and truly appreciate your perspective as a designer and artist. Your comfort matters to us, and we’d love the opportunity to help improve your experience. If you’re open to it, please reach out to our live chat or voice support team, they’re ready to assist and discuss possible solutions. Thank you for bringing this to our attention and for helping us make Dyson even better.
Written by a customer while visiting Dyson
Posted by: Super cleaner
Gender:Male
Verified Purchase:Yes
This is our 3rd Dyson vacuum cleaner. Like the others it works perfectly.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 24, 2026
Hi there, thank you so much for your fantastic feedback and for sharing your experience. We’re truly honoured to be your choice for the third time, and it’s wonderful to hear your Dyson continues to work perfectly. Your trust and loyalty mean a lot to us. If there’s ever anything you need or any way we can make your experience even better, we’re always here to help. Thanks again for being part of the Dyson family!
Written by a customer while visiting Dyson