Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4 out of 5
4.4
(2,025 Reviews)
Open Ratings Snapshot
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product. 
(
1,405 out of 1,613
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Customer Rating
5 out of 5
5
Great vacuum!
on January 14, 2026
Posted by: Brad
Verified Purchase:Yes
This is easy to assemble and very light. Dyson is the best. Powerful suction and versatile attachments.
Response from DysonBy Dyson Customer ServiceJanuary 14, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that the Dyson V15 Detect Absolute is delivering powerful suction and providing versatility through its range of attachments, all while being easy to assemble and lightweight. This level of performance reflects our commitment to engineering machines that combine advanced technology with convenience and precision cleaning. At Dyson, we strive to create high-quality solutions that make cleaning effortless and effective. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Bite the bullet
on January 17, 2026
Posted by: Lab lover19
Gender:Male
Verified Purchase:Yes
Wasn’t sure if we really wanted to spend that much money on a vac but after having gone through 4 other vacs in about as many years we bit the bullet. So glad we did! This vac is great seriously, so much better than anything else we’ve owned. The suction is unmatched and with all the included attachments, it’s gets many jobs done so much better!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 17, 2026
Thank you for sharing your experience and for "biting the bullet" with Dyson. We appreciate your trust, especially after trying several other vacuums. It’s great to hear your new Dyson has made such a difference and that the suction and attachments are working so well for you. We're here if you need anything as you continue to put your vacuum to the test!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Love everything about it!
on January 17, 2026
Posted by: Mom66
Gender:Female
Verified Purchase:Yes
Received as a birthday gift from daughter & SIL and just LOVE it!!! They have one and previously used it while dog sitting & commented how nice it was, so they gave me one for myself!
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 17, 2026
Thank you so much for sharing your wonderful feedback and happy belated birthday! We are thrilled to hear your daughter and son-in-law treated you to something they love and trust in their own home. It’s always fantastic to see Dyson products bringing families together (and delighting pet sitters!). Your kind words truly made our day. If you ever need tips or have questions, we’re here to help. Enjoy every moment with your new Dyson!
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
Battery Life Disappoints
on January 18, 2026
Posted by: Lillibet
Gender:Female
Verified Purchase:Yes
Battery life is too short. Read a review where someone was able to vacuum a 4,000 square foot house on one charge, so I was impressed by the runtime. This isn’t accurate. The vacuum does well if it lasts for 400 square feet.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceJanuary 19, 2026
Hi, thank you for taking the time to share your feedback with us, and we truly appreciate it. We’re sorry to hear that the battery life hasn’t met your expectations, and we understand how disappointing that can be when you’re hoping for longer runtime. We want to make sure your machine is performing as it should, and we’re here to help. If you experience any performance concerns or would like further support, you can reach us through live chat at http://ms.spr.ly/6421Q6kfH or by calling our team at 866‑693‑9766. Our support hours are Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Excellent vaccum
on January 19, 2026
Posted by: Casey W
Gender:Female
Verified Purchase:Yes
I am so happy with Dyson V15 vaccuum. The vaccum did a great job witb suction of pet's hairs, I highly recommended this vaccum especially with V15. Thank you very much
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 19, 2026
Thank you so much for your fantastic review! We’re delighted to hear how happy you are with your Dyson V15 and how well it’s handling pet hair in your home. Your recommendation means the world to us, and we’re grateful you’ve chosen Dyson to help keep your space clean and comfortable. If you ever have more feedback or need support down the line, we’re always here for you. Thanks again for being part of the Dyson family!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Absolutely fantastic
on January 20, 2026
Posted by: Genius
Gender:Female
Verified Purchase:Yes
I purchased my Dyson as a replacement for my previous Dyson that I had for app. 10 years. I am a fan! The floor attachment with light is my absolute hit. I use it every day on my hardwood floors.
The only attachment I preferred on my old Dyson is the long small one to reach into small spaces like between oven and cabinets or refrigerator and cabinets. The old one was smaller and I could reach deeper into the small space.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 21, 2026
Hello there, thank you for your feedback and for being a loyal Dyson user for over a decade. It's great to hear that you love the new floor attachment with light, it’s designed exactly for everyday convenience on hard floors. Noted on the long, narrow tool from your previous model; reaching tight spaces is important, and your point about size and reach is valuable. We’re always working to improve our tools based on real user experiences like yours.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Hair
on January 21, 2026
Posted by: Newfie girl
Verified Purchase:Yes
Emptying the canister is a little difficult for some Newfie hair, and other long hair.
However this is my 3rd cordless and it is a fabulous invention. I hate cords.
It does a great job. I use it EVERY day.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 21, 2026
Hello there, thanks for sharing your experience! It’s great to hear you’re getting so much use out of your cordless vacuum. Long pet hair, especially from Newfoundlands and other breeds—can be tricky, so you’re not alone in finding the canister emptying a challenge. Your feedback helps us keep improving design for real homes and real pets. Thank you for choosing Dyson.
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
Heavy
on January 21, 2026
Posted by: Cyn06457
Verified Purchase:Yes
Very heavy. And I don't like that you have to hold down the power button while it is on. Much prefer the on/off button on our previous model.
Response from DysonBy Dyson Customer ServiceJanuary 21, 2026
Thank you so much for sharing your thoughts with us. We truly appreciate your honesty and your detailed feedback on the weight and power button design of your styling tool. We understand how important comfort and convenience are during styling, and your comments help us focus on what matters most to you. Your satisfaction is important to us, and we remain committed to helping you get the most from your styling tools. Please rest assured, w a’re actively listening and will use your feedback to guide future improvements. Thank you again for taking the time to let us know how we can do better, we value you as part of our Dyson community.
Written by a customer while visiting Dyson
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