Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: Jim K
Verified Purchase:Yes
I bought this vacuum about a month ago. I cannot believe how poor the assembly instructions were. No manual, just video links. NONE of the videos even came close to explaining how you put the extension tube onto the main body. Absolutely ridiculous.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Hi, thank you for taking the time to share your feedback with us. We’re sorry to hear about the frustration you experienced with the assembly instructions. Please be assured that your comments are valuable to us and will be shared with the appropriate teams to help improve our communication and support materials. If you face any issues with your machine, you can reach out to us via live chat at http://ms.spr.ly/6422t2WCw or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST, and we’ll be glad to assist you further.
Written by a customer while visiting Dyson
Posted by: pperry0625
Gender:Female
Verified Purchase:Yes
This is by far the BEST cordless vacuum we have ever purchased. The suction is amazing and the 360 degree swivel head works amazingly!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you so much for your wonderful review! We’re thrilled to hear that your Dyson cordless vacuum has exceeded your expectations and that you’re enjoying its powerful suction and the ease of cleaning with the 360° swivel head. It’s fantastic to know it’s making a real difference in your home, and we truly appreciate you taking the time to share your experience with us.
Written by a customer while visiting Dyson
Posted by: Annie
Verified Purchase:Yes
Very easy to use. Also the green light on the sweep feature makes it easier to see sand and dirt
Response from DysonBy Dyson Customer Service, January 8, 2026
Thank you so much for sharing your positive feedback; we truly appreciate it and are delighted to hear that you find the product easy to use and that the green light on the sweep feature makes cleaning more effective. We’re glad to know this feature is helpful for spotting sand and dirt. Thank you again for your input; it means a lot to us and helps us continue delivering great experiences!
Written by a customer while visiting Dyson
Posted by: Cleatus
Verified Purchase:Yes
This is our second one. We liked the first one so much we bought another one. The only issue so far is that there was no crevice tool included. I would have given 5 stars if it wasn’t missing the crevice tool.
Response from DysonBy Dyson Customer Service, January 8, 2026
Thank you so much for sharing your feedback with us; we truly appreciate your continued trust in our product and are glad to hear you enjoyed your first purchase. We understand your concern regarding the missing crevice tool and acknowledge the same. Please be assured that your input is valuable to us, and we’ll work to improve this experience. For any performance issues or additional concerns, we kindly request you to reach out to us via live chat or call, where our agents will be happy to assist you further. Thank you again for your input and for being a valued customer.
Written by a customer while visiting Dyson
Posted by: Kansas mom
Gender:Female
Verified Purchase:Yes
I'm surprisingly happy with this purchase. I've never spent anywhere near this much on a vacuum. I have a long history of cheap vacuums that I replace every couple of years. And this is my first rechargeable vacuum. I love it! I love that the battery is always charged and if I just want to vacuum a small section of a room I don't have to drag out a vacuum and find an outlet. I love that I can vacuum the whole main floor of my house without having to move from one outlet to the next. I just hope it lasts. For the money that these cost, I'm worried that in 2 years I'll be replacing it. But if the vacuum lasts at least 5 years, it will be worth the money.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 8, 2026
Thank you so much for sharing your experience! We’re delighted to hear how much you’re enjoying the convenience and performance of your Dyson vacuum, especially as your first rechargeable model. It’s great to know that features like cordless flexibility and easy maneuverability are making a real difference in your cleaning routine. We completely understand your hope for long-lasting performance, and Dyson machines are designed with durability in mind to deliver years of reliable service. We truly appreciate your trust in Dyson and your thoughtful feedback; it means a lot to us!
Written by a customer while visiting Dyson
Posted by: MacDan
Gender:Male
Verified Purchase:Yes
A great vacuum. Strong, long battery life, great attachments, compact hanging on wall.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 9, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that the Dyson V15 Detect Absolute is delivering powerful cleaning performance, complemented by its strong suction, long battery life, and versatile attachments. Its compact design and convenient wall-mounted storage reflect our commitment to engineering solutions that combine advanced technology with ease of use. At Dyson, we strive to create machines that make cleaning efficient and effortless for our customers. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: Arish123
Gender:Female
Verified Purchase:Yes
I got Dyson v15 this 3 weeks ago and I’m so happy
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 9, 2026
Thank you for sharing your excitement! We're delighted to hear you’re happy with your new Dyson V15. If you ever need tips, support, or just want to share more about your experience, we’re always here to help. Enjoy the cleaning power!
Written by a customer while visiting Dyson
Posted by: Anonymous
Verified Purchase:Yes
Best vacuum ever especially for pets 100% game changer. Love all these products
Response from DysonBy Dyson Customer Service, January 12, 2026
Your excitement leaps off the page, and it's fantastic to see our vacuum making such a big difference, particularly with pets around. Many owners share the struggle of pet hair, so hearing how well it works for you is the kind of success we aim for. We're grateful for your enthusiasm and loyalty to Dyson. Should you need cleaning tips or have any product questions, we’re always ready to help.
Written by a customer while visiting Dyson