Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: betsy
Gender:Female
Verified Purchase:Yes
I purchased this item a few weeks ago and am very happy with it. It is excellent for vacuuming hard floor surfaces. The attachments are easy to use. It maneuvers very well and allows cleaning under furniture on legs.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 6, 2026
Thank you so much for sharing your wonderful feedback with us. We truly appreciate the time you’ve taken to let us know. We’re delighted to hear that you’re very happy with your new vacuum, that it performs excellently on hard floor surfaces, and that the attachments and maneuverability make cleaning under furniture easy. It’s great to know the product is meeting your expectations, and we sincerely thank you for your input.
Written by a customer while visiting Dyson
Posted by: Vac12
Gender:Male
Verified Purchase:Yes
Owned for 3 weeks now and we are impressed, this unit is strong and versatile. Green lazer is a plus also.
Battery life is great so far and system automatically adjusts for dirtier areas.
Battery life is great so far and system automatically adjusts for dirtier areas.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 6, 2026
Thank you so much for your fantastic review! We’re thrilled to hear that after three weeks of use, you’re impressed with the strength and versatility of your Dyson, and that the green laser feature and automatic adjustment system have added to your experience. It’s wonderful to know the battery life is performing well and that the machine is making cleaning easier and more effective for you. Your feedback means a great deal to us, and we’re delighted to have you enjoying the innovation and performance Dyson is known for!
Written by a customer while visiting Dyson
Posted by: BobbyK
Gender:Male
Verified Purchase:Yes
Best vacuum on the market!! We enjoyed the first one so much that we bought a second for upstairs.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your wonderful feedback. We are thrilled to hear that the Dyson V15 Detect Absolute has impressed you so much that you decided to purchase a second one for your upstairs space. This truly reflects the confidence our customers place in Dyson technology, and we are delighted that the machine’s performance has made such a positive impact on your cleaning routine. At Dyson, we are committed to engineering products that deliver powerful results with ease, and your experience reinforces that mission. We sincerely appreciate you taking the time to share your satisfaction, and should you ever need assistance or support, our chat and voice support teams are always here to help.
Written by a customer while visiting Dyson
Posted by: Randy
Verified Purchase:Yes
I don't understand why there isn't an on/off switch for the green laser light on the V15 when it's a step up from the V12
Response from DysonBy Dyson Customer Service, January 7, 2026
Hi, thank you for sharing your feedback with us, and we truly appreciate it. We’re glad to hear your thoughts on the V15, and we’re sorry for any inconvenience caused by the absence of an on/off switch for the green laser light. We completely understand how important ease of use and flexibility are, and your input helps us improve our technology. If you experience any performance issues, please don’t hesitate to reach out via live chat at http://ms.spr.ly/6425t2peN or call our support team at 866-693-9766. We’re available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST, and we’ll be happy to assist you further.
Written by a customer while visiting Dyson
Posted by: Barney
Gender:Male
Verified Purchase:Yes
So far, so excellent! Took a bit of time to fully understand all the many aspects to the vacuum, but it really works well!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you so much for sharing your experience with us! We’re really glad to hear that your machine has been working so well for you. It’s completely normal for it to take a little time to get familiar with all the features, and we appreciate you taking the time to explore everything it can do. We’re delighted it’s been an excellent fit so far, and we’re always here if you ever need tips or support down the road.
Written by a customer while visiting Dyson
Posted by: Rbez
Gender:Female
Verified Purchase:Yes
Great vacuum. Picks up everything, but I can't figure out which attachment to use to vacuum front door mat that looks like carpet. Tried them all.
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback. We’re glad to hear you’re impressed with the vacuum’s powerful suction and lightweight design! We’ve noted your concern about the front door mat, and we’d love to help you find the right attachment. Please reach out to us via live chat or phone support, and our team will guide you step‑by‑step. Your satisfaction matters, and we’re here to ensure you get the best results every time.
Written by a customer while visiting Dyson
Posted by: 42eternt
Verified Purchase:Yes
Love the green light for my hard wood floors - it really shows me the dust and dirt! The suction power has been great, also. Couldn't be happier.
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you so much for your fantastic review. We’re delighted to hear how much you love the green light feature for your hardwood floors and how it helps reveal dust and dirt with ease. It’s wonderful to know that the suction power has impressed you and that your Dyson is making cleaning more effective and enjoyable. We truly appreciate your kind words and are thrilled that you couldn’t be happier with your machine!
Written by a customer while visiting Dyson
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I was hesitant to buy a Dyson vacuum as I've heard from others that they do not last; however, we desperately needed a new vacuum for cat hair and litter and this one was the highest recommended. We purchased it for nearly half off and from the day that we put it together have been so impressed with the vacuum.
The different attachments are awesome, specifically the laser slim fluffy cleaner head and the hair screw tool. It's cool to be able to see the different particles that the vacuum is able to pick up. I also like the vacuum's HEPA filter is washable so that you don't need to constantly buy new filters. My only improvement suggestion would be to just have an on/off button instead of requiring the user to hold down the button while vacuuming.
We've only had the vacuum for a few weeks and as long as it doesn't break within the next few years, I'd definitely say that this vacuum is worth the money. Our apartment has never felt cleaner!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 8, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that the Dyson V15 Detect Absolute is delivering exceptional cleaning performance and helping you manage cat hair and litter with ease. This level of efficiency reflects our commitment to engineering machines that combine powerful suction with advanced technology, such as laser dust detection and intelligent sensors, to tackle even the most challenging messes. At Dyson, we strive to provide high-quality cleaning solutions that are both innovative and user-friendly. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson