Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: winstok
Verified Purchase:Yes
I purchased this expensive item earlier this month (Dec2025). The battery is not lasting the 60 minutes advertised. The battery displays full charge when charging but as soon as disconnected the batter display half the full charge. Great device but the battery seem defected. I will most likely return the device.
Response from DysonBy Dyson Customer Service, December 19, 2025
Thank you for sharing your feedback with us. We truly appreciate the time you’ve taken to explain your experience. We apologize for the inconvenience and completely understand how disappointing it must feel when the battery performance does not meet expectations, especially on a newly purchased device. Please be assured that for the performance issues, you can reach out to us via live support, chat, or call, and our agents will be more than happy to assist you further and ensure the matter is resolved.
Written by a customer while visiting Dyson
Customer Rating
5
Best cordless vaccine made with intelligence
on December 16, 2025
Posted by: Smarty
Gender:Female
Verified Purchase:Yes
I bought and tried 3 cordless vacuums which I returned all 3 because they were no good. I bought the Dyson v15 Detect cordless and I love it. It has great suction, is versatile, easy to use. It’s easy to charge, easy to assemble without reading the instructions, and works longer than any of the others I tried. I’m happy with this cordless vacuum.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 19, 2025
Hello, thank you for sharing your feedback. We are delighted to hear that the Dyson V15 Detect Cordless Vacuum has exceeded your expectations after trying other cordless vacuums that did not meet your needs. Knowing that you love its great suction, versatility, ease of use, simple charging and assembly, and longer run time compared to the others reflects our commitment to engineering machines that deliver powerful performance with user‑friendly design. At Dyson, we strive to provide high‑quality cleaning solutions that combine advanced technology with everyday convenience, and your experience reinforces our mission. We sincerely appreciate you taking the time to share your story. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your wonderful feedback.
Written by a customer while visiting Dyson
Posted by: CCRyder
Verified Purchase:Yes
Good vacuum but harder to empty and have clean without kind of a mess. Should be a better way to get rid of the waste.
Response from DysonBy Dyson Customer Service, December 20, 2025
Hi there, thank you for sharing your feedback. We’re glad to hear you find the vacuum good, and we appreciate your comments about the difficulty of emptying and cleaning without creating a mess. If this is a concern you’d like addressed, please contact us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Sherry
Gender:Male
Verified Purchase:Yes
I also have the V11 that I bought 3years ago but bought the V15 because it is lighter weight and love the green light dust attachment . I bought it because I have hard wood floors and shows a lot more dust and hair than my eyes can see.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 20, 2025
Hi there, thank you for sharing your experience! We’re delighted to hear that your Dyson V15 has been such a great upgrade from your V11, especially with its lighter weight and the green light dust attachment. It’s wonderful to know that the feature is helping you spot even more dust and hair on your hardwood floors than the eye can catch, making cleaning more thorough and satisfying. We truly appreciate your feedback and are glad your Dyson is delivering the performance you were looking for.
Written by a customer while visiting Dyson
Posted by: JLCHIBABY
Verified Purchase:Yes
I have only had it for a couple weeks, but I really like it and makes cleaning kind of fun! I live in a 1500n sq ft condo and I've never come close to running out of battery yet.
Response from DysonBy Dyson Customer Service, December 20, 2025
Hi there, thank you for sharing your review! We’re delighted to hear that your Dyson has made cleaning not only easier but even a bit fun. It’s great to know the battery life is more than enough to cover your 1,500 sq ft condo without running out, and that you’re enjoying the experience after just a couple of weeks. Your feedback means a lot, and we’re thrilled your Dyson is already making such a positive impact in your routine.
Written by a customer while visiting Dyson
Posted by: Dysonmaster
Verified Purchase:Yes
This is a fantastic vacuum easy to maneuver feels great in the hand you can zip this thing around and get under objects to clean kicks butt with dog hair
Response from DysonBy Dyson Customer Service, December 21, 2025
Thank you very much for sharing your wonderful review. We are delighted to know that your Dyson vacuum is easy to maneuver, feels comfortable in your hand, and makes cleaning under furniture simple while handling dog hair effectively. It is rewarding to hear that the product is meeting your expectations and making a positive difference in your home. We truly appreciate your feedback and your choice of Dyson.
Written by a customer while visiting Dyson
Posted by: DysonUserSince2012
Gender:Male
Verified Purchase:Yes
Why is there no power button?? Holding the on button with your finger is a TERRIBLE user experience, I'm shocked this would happen with Dyson
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 21, 2025
Thank you very much for sharing your feedback with us. We truly value your perspective and understand how important ease of use is when enjoying your Dyson product. Your comments help us continue to improve, and we want to ensure you have the best possible experience with your styling tools. Our dedicated chat and voice support teams are ready to assist you, and we would be glad to connect with you directly to explore solutions that make your experience even better. Please reach out at your convenience, as your satisfaction is very important to us. Thank you again for taking the time to share your thoughts.
Written by a customer while visiting Dyson
Posted by: Satisfied customer
Gender:Female
Verified Purchase:Yes
I have been very pleased with my new Dyson. This is by far the best hand held vacuum I have owned. I especially like the way the V15 empties. I have 2 earlier Dyson hand held models which had problems with emptying the devices. My first, V6, often opened which zones using it and the debris spilled over the area being cleaned. My second, V10, was difficult to empty and debris gets caught in the canister. I would often have to reach into the canister and pull out the remaining contents. With the V15 canister being detachable I haven’t experienced this problem. I also have a Dyson animal, which I purchased in 2010, which is still performing well.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 21, 2025
Thank you for your feedback. We truly appreciate your thoughtful feedback and are delighted to hear how pleased you are with your new Dyson V15. It’s wonderful to know that the improved canister design has made your experience easier compared to your earlier models, and we’re glad your Dyson Animal is still serving you well after so many years. Your input is invaluable to us, and we thank you sincerely for sharing it; it reassures us that our innovations are making a meaningful difference for our customers.
Written by a customer while visiting Dyson