Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Customer Rating
5
Replaceable battery if you have extras which I do.
on December 15, 2025
Posted by: Bwelchaz
Gender:Male
Verified Purchase:Yes
I really like the dyson, I just whish I would have bought the absolute to have the built in crevice tool and also or the submarine for washing hard floors. However I like what I do have no regrets.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 15, 2025
Hi there, thank you for your review! It’s wonderful to hear that you’re enjoying your Dyson. The Absolute and Submarine versions do offer some nice added features, so it’s totally natural to think about them after the fact. Still, we’re happy to hear you like the model you have. We appreciate you taking the time to share this with us.
Written by a customer while visiting Dyson
Posted by: Maya
Gender:Female
Verified Purchase:Yes
I was just hoping that the battery for this vacum would last a little longer then my older Dyson version but nothing really changed and I would even say that it lasted even less.
Response from DysonBy Dyson Customer Service, December 15, 2025
Thank you for your feedback. We’re glad to hear that you are satisfied with the vacuum’s performance overall, and we apologize for the disappointment regarding the battery life compared to your older model. We completely understand how important longer run time is for convenience, and we truly appreciate you sharing this input with us. Your feedback has been noted, and if you experience any further issues or need assistance, we kindly encourage you to contact our customer support team via live chat or phone, so we can provide prompt help.
Written by a customer while visiting Dyson
Posted by: RL073
Gender:Female
Verified Purchase:Yes
For hardwood or tile floors this is great. Not so great on carpet. Even at the highest setting, it can’t roll on the carpet. Not sure it’s worth it.
Response from DysonBy Dyson Customer Service, December 15, 2025
Thank you for sharing your feedback with us. We’re glad to hear that the vacuum is working well on hardwood and tile floors, and we apologize for the difficulty you’ve experienced when using it on carpet. We completely understand how this can affect your overall experience, and we truly appreciate you bringing it to our attention. Your input has been noted, and if you encounter any further issues or need assistance, we kindly encourage you to reach out to our customer support team via live chat or phone so we can provide prompt help.
Written by a customer while visiting Dyson
Posted by: Kserwin
Verified Purchase:Yes
I LOVE the Fluffy Optic Head that came with this vacuum. The vacuum is a bit pricey so I was on the fence about buying it, but I am so glad I did!!! I have inside pets, and it picks up everything! The fluffy optic head is awesome because it shows everything that you missed.
Response from DysonBy Dyson Customer Service, December 15, 2025
Thank you for your positive feedback. We’re delighted to hear that the Fluffy Optic Head has made such a difference in your cleaning routine, especially with pets at home, and that you’re happy with your purchase despite the initial hesitation. Your satisfaction means a lot to us, and we truly appreciate you sharing your experience. We have noted your input, and thank you again for taking the time to provide your valuable feedback.
Written by a customer while visiting Dyson
Posted by: twalkerw
Gender:Male
Verified Purchase:Yes
Replaced our V11 with the V15 and found the battery life to be MUCH longer.. The head is extremely maneuverable and the quick-deploy crevice tool is a total game-changer. I was so impressed I bought two for family members. Great work, Dyson!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 17, 2025
Thank you so much for sharing your wonderful review. We are thrilled to hear how much you’re enjoying your new V15, especially the extended battery life, the smooth maneuverability, and the quick‑deploy crevice tool, making such a difference in your cleaning routine. It’s incredibly rewarding to know the upgrade from your V11 has been such a positive experience, and we’re truly grateful that you were impressed enough to purchase additional machines for your family. Feedback like yours means a lot to us, and we’re delighted that the V15 is delivering the performance you were hoping for. If you ever need support or have questions, we’re always here to help.
Written by a customer while visiting Dyson
Posted by: DaniD
Gender:Female
Verified Purchase:Yes
I wish I would have bought the outsize. This one is too small. I used to have an outsize but thought this one was similar. It's not. If you have a big house with lots of kids, go for the bigger version
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 16, 2025
We appreciate you taking the time to share your thoughts. It’s great to know the suction performance has impressed you, but we’re sorry the smaller capacity and head size haven’t matched your expectations after using the Outsize previously. We design our machines to suit different home sizes and cleaning needs, and your feedback helps us understand how important those differences are. If you’d like guidance on accessories or solutions that could make your current Dyson more convenient, our support team is available through live chat or phone to help.
Written by a customer while visiting Dyson
Posted by: IMH DC
Gender:Male
Verified Purchase:Yes
I have always wanted a Dyson so I purchased one of the Dyson Sticks the V15 Detect Absolute. I love it it works great and it even has a light on the front, I had no idea how much dust was actually on my floors until I started using my V15.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 16, 2025
Hello, thank you for sharing your feedback. We are delighted to hear that your Dyson V15 Detect Absolute is delivering such a positive experience and that the illumination feature has helped reveal just how much hidden dust can accumulate on your floors. This level of visibility and cleaning performance reflects our commitment to engineering machines that not only capture fine particles with precision but also enhance the way you interact with your home environment. At Dyson, we focus on combining advanced technology with thoughtful, user‑friendly design to ensure every clean feels more effective and more satisfying. Your experience reinforces that mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please feel free to contact our chat or voice support team — we’re always happy to assist.
Written by a customer while visiting Dyson
Posted by: Jwjoshua
Gender:Male
Verified Purchase:Yes
We love this vacuum! It makes cleaning a breeze and picks up so much fur. It’s perfect for our hardwood floors with cats and dogs.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 16, 2025
Hello, thank you for sharing your feedback. We’re pleased to hear that your Dyson is delivering the powerful yet quiet performance you were hoping for, and that its lightweight design is making cleaning feel effortless. It’s wonderful to know the machine is handling pet fur so effectively and working perfectly on your hardwood floors with both cats and dogs in the home. We appreciate you taking the time to share your experience. Should you have any questions or require support in the future, please feel free to contact our chat or voice support team — we are always happy to assist.
Written by a customer while visiting Dyson