Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: Jeff
Verified Purchase:Yes
The Dyson V15 Detect model is outstanding! We had an earlier model which was good; however, the new one, with the lighting, finds and eliminates all dirt. Fantastic.
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, thank you for sharing your feedback. We’re thrilled to hear that you find the Dyson V15 Detect outstanding, especially with its lighting feature that helps reveal and eliminate dirt compared to your earlier model. If you ever have any concerns, please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: CMN86
Verified Purchase:Yes
Really like including the green light!! To be able to note where dirt/ dust/ debris is (it really does help/ work! Very cool), and the suck/ power is also wonderful. An enjoyable, handy little helper.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 14, 2025
Hello, we love hearing that the green light is a game changer for you! It’s designed to make cleaning more precise, and we’re glad it’s working as intended. Thank you for sharing your feedback—it means a lot to us. If you’d like any advice or support, feel free to connect with us on live chat or call our team anytime.
Written by a customer while visiting Dyson
Posted by: Dyson V15
Gender:Female
Verified Purchase:Yes
Best vacuum I’ve ever owned! The suction and ease of cordless vacuum is perfect for my large home.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 13, 2025
Hello, thank you for sharing your experience. We are delighted to hear that your Dyson vacuum has proven to be the best you have ever owned. It’s wonderful to know that the powerful suction and cordless convenience are making cleaning easier and more effective across your large home. At Dyson, our mission is to engineer machines that deliver exceptional performance while simplifying everyday tasks. Your feedback reinforces our commitment to combining advanced technology with user-friendly design. We sincerely appreciate you taking the time to share your thoughts, and should you ever need support, our chat and voice teams are always available to assist.
Written by a customer while visiting Dyson
Posted by: Angela
Verified Purchase:Yes
It’s very heavy compared to my v8 but overall works good. Wish I would have just gotten the older version
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 13, 2025
Thank you for sharing your feedback. We regret that the weight of your new vacuum has not met your expectations, particularly in comparison to your previous V8 model. We understand the importance of having a machine that is both powerful and comfortable to use, and we appreciate you bringing this to our attention. If you are open to it, we would be glad to explore ways to enhance your experience, whether through guidance on handling techniques, tips to optimize performance, or reviewing accessory options that may improve usability. Please contact our chat or voice support team, and we will be ready to assist you further. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson machine. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: J & T
Gender:Male
Verified Purchase:Yes
Another great dyson product thank you we are pleased
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 14, 2025
Hello! We’re so happy to hear you’re enjoying another Dyson product. Your satisfaction is what matters most to us! If you’d like any tips or have concerns, please connect with us through live chat or phone—we’d love to assist.
Written by a customer while visiting Dyson
Posted by: Mike
Gender:Male
Verified Purchase:Yes
I purchased this for my wife to replace a much old Dyson that she loved but after many years was beginning to fail. The V15 is quieter and has a stronger vacuum and the ability to see and clean dust on hardwood floors is amazing.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 16, 2025
Thank you so much for sharing your wonderful feedback on the Dyson V15! We’re delighted to hear that it has been a perfect upgrade for your wife, offering quieter performance, stronger suction, and the innovative dust-detection feature on hardwood floors. Knowing that it has seamlessly replaced a much-loved older Dyson makes your review extra special, and we’re proud to continue earning your trust. Your kind words inspire us to keep innovating and delivering products that make everyday cleaning effortless and satisfying.
Written by a customer while visiting Dyson
Posted by: Chuck
Verified Purchase:Yes
Works fine once you figure out how to put it together. There’s a cryptic symbol on the wand that was the direction. Fortunately an online sleuth posted the decoding instructions! Dyson should have posted their own instructions; risky to allow a social influencer to try to steer me to the competition.
Response from DysonBy Dyson Customer Service, December 16, 2025
Thank you so much for sharing your thoughtful review. We are delighted to hear that your Dyson works well once assembled, and we truly appreciate your feedback about the wand symbol and instructions. Your insight is invaluable, as it helps us understand how we can make the setup experience clearer and more intuitive for our customers. We’re glad you were able to get everything working smoothly, and your comments inspire us to keep improving both our products and the guidance we provide. Your trust in Dyson means a lot, and we’re committed to ensuring every detail of your experience feels effortless and rewarding.
Written by a customer while visiting Dyson
Posted by: Dust devil
Gender:Female
Verified Purchase:Yes
I am having a bit of trouble with vacuuming carpets it sucks fast to the rug even with the vent open all the way. And it is a bit heavy after a while . Hard surfaces are great though
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 16, 2025
Hi there, thank you for sharing your feedback. We appreciate you letting us know about the difficulty you’re experiencing with vacuuming carpets, including the suction pulling too strongly on rugs even with the vent open, as well as the weight feeling heavy after extended use. It’s great to hear that performance on hard surfaces has been working well for you. If you’d like us to assist further and provide the best possible resolution, please contact us via live chat or call. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson