Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: #1 VACUUM
Verified Purchase:Yes
Love it. Only thing I wish battery lasted longer.
Response from DysonBy Dyson Customer Service, December 8, 2025
Hello, thank you for sharing your feedback. We’re delighted to hear that your Dyson vacuum is delivering the powerful cleaning performance you expect and making a positive difference in your home. It’s wonderful to know you’re enjoying the results. We understand your wish for longer battery life, and we truly value this input. At Dyson, we continually strive to enhance our technology to provide both exceptional suction and extended run time, ensuring our machines remain effective and convenient for everyday use. Should you have any questions or need support in the future, please don’t hesitate to reach out to our chat or voice support team—we’re always happy to assist.
Written by a customer while visiting Dyson
Posted by: Katthegreat
Gender:Female
Verified Purchase:Yes
It could have been better described that you have to put in an attachment BETWEEN the unit and the stick. Had to google how to do it. Other than that it’s been phenomenal. Both the kids (ok not kids 18&20) are using it all the time now and the husband thinks the laser makes it like a video game.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We’re glad to hear that overall your experience has been phenomenal and that your family enjoys using the unit, especially with the laser feature. We’re sorry for any confusion regarding the attachment placement between the unit and the stick, and appreciate you pointing this out. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
4
Performance is great. Attachment not so much.
on December 9, 2025
Posted by: Bob2376
Verified Purchase:Yes
I’ve had the unit for about 3 weeks. Does a great job overall. The green laser light to show dirt on the hardwood floors is eye opening! My only complaint is that it is a bit hard to get the longer tube off too get to the short crevice tool and brush.
Written by a customer while visiting Dyson
Posted by: Teresa
Gender:Female
Verified Purchase:Yes
I have always bought Dyson vacuumed and hair dryer.
I love them and will not ever by a different brand.
I love them and will not ever by a different brand.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 11, 2025
Thank you so much for sharing your wonderful feedback. We are truly delighted to hear how much you love your Dyson vacuums and hair dryer, and it means a great deal to us that you continue to choose Dyson over any other brand. Your trust and loyalty inspire us to keep innovating and delivering products that make a real difference in your everyday life. We are grateful to have you as part of the Dyson family and look forward to supporting you with technology you can rely on for years to come.
Written by a customer while visiting Dyson
Posted by: josh
Verified Purchase:Yes
Seems like auto sometimes stops the brush from spinning when on rugs. Not sure auto is so great.
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We understand your concern about the brush sometimes stopping when using auto mode on rugs, and that this feature may not feel as effective for your needs. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Grandma
Verified Purchase:Yes
This is my second Dyson, I gave my first one to my grandson. Love that it is cordless, but I find the attachments challenging to install and release. I read all the instructions and there were parts in the box that I had no idea how to use. I also find it very difficult to lift it off the wall mount, therefore I'm using the plug-in port in the back and just laying the Dyson on a counter to charge.
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We’re glad to hear you love the cordless convenience of your Dyson and that it’s your second purchase, but we’re sorry to learn that the attachments and wall mount have been challenging to use. We understand how important ease of use is, and your input helps us know where improvements can be made. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Brokenback
Gender:Female
Verified Purchase:Yes
Heavy and not easiest to empty. Vacuums really well but on heavier side for a stick one.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Derbo
Gender:Male
Verified Purchase:Yes
This is a second purchase v15 purchase so we can have one upstairs and downstairs. We loved our first so we decided to get a second.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We’re thrilled to hear that you loved your first Dyson V15 so much that you decided to purchase a second one for upstairs and downstairs convenience. It’s wonderful to know the product has made such a positive impact in your home. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. Thank you again for your input.
Written by a customer while visiting Dyson