Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: Feryal
Verified Purchase:Yes
I bought this about a month ago and am extremely happy with my investment! It’s fast, light, efficient and very strong but smart. It makes your carpets look new! The laser light is amazing to see very small particle.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: mfine
Gender:Female
Verified Purchase:Yes
The suction and maneuverability are great, but I feel like the overall quality, especially the tube and the floor roller, feel flimsy for the price.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, October 5, 2025
Thank you for sharing your feedback. We are pleased that the suction and maneuverability have met your expectations, as delivering powerful and easy-to-use cleaning solutions is central to our commitment. We regret that the overall build quality, particularly the tube and floor roller, did not align with the premium experience you anticipated. Your observations are important to us, and we appreciate you bringing them to our attention. If you are open to it, we would be glad to explore ways to enhance your experience, whether through product care tips, accessory recommendations, or guidance tailored to your usage needs. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to delivering both performance and durability. We value your feedback and look forward to supporting you further.
Written by a customer while visiting Dyson
Posted by: PriddyLove
Gender:Female
Verified Purchase:Yes
I have had Dyson’s for quite a while and prior to this one. I have a lighter version with the Laser. This version is the Fuller version and it’s a bit heavier, almost a bit too heavy for me, and I noticed that the section does not seem to be as powerful. I’m not sure if this one is a refurbished machine which it may be that I got under my warranty, but in the future, I would go back to the lighter version. Yet I do love the Laser that’s untouchable.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jah8
Gender:Male
Verified Purchase:Yes
I think this vacuum is great so far. I love the laser on my wood floor, shows dog hair. Good suction. My reason for 4 stars, is the weight, it is heavy. I also wish it extended just a little further.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Vito63
Verified Purchase:Yes
The vacuum is outstanding. The only issue is my battery tends to fall out. And I need to call about that and I just haven’t done it yet.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Bill
Gender:Male
Verified Purchase:Yes
Working well, I’d give a five, except that the power seems held back. Doesn’t suck in like I thought it would. In saying this, the V15 does do the job well.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Kene
Gender:Male
Verified Purchase:Yes
Hard to push on carpets in comparison to my V11. Its impossible to use on mats thst are carpeted
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 15, 2025
We’re sorry to hear that your Dyson feels harder to push on carpets compared to your V11, and that it’s been impossible to use on carpeted mats. We understand how frustrating this must be, especially when ease of use is so important. Please reach out to our support team via live chat or call. We would like to review this with you and provide assistance.
Written by a customer while visiting Dyson
Posted by: Grandma
Gender:Female
Verified Purchase:Yes
I like the vacuum however on carpets it's very hard to push even with adjusting the roller bar.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your experience. We’re pleased you enjoy your Dyson overall, but we regret that maneuverability on carpets has been challenging. Your feedback is valuable, and we encourage you to contact us via live chat or call, so we can assist you further.
Written by a customer while visiting Dyson