Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Customer Rating
2
Does not work well on carpets with thicker pile
on June 26, 2024
Posted by: Unhappy
Gender:Female
Verified Purchase:Yes
I like how it works on floors, but I do not like how it works on carpets with thicker pile. It will stop turning and does not glide smoothly over the carpet. This is my second Dyson the first one worked better on the carpets. I cannot find any suggestions on any of the websites or what was included in the packaging. I think that could be better and be more helpful.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, June 30, 2024
Hello, thank you for your review. We apologize for the inconvenience that you had to face with your machine. This is not the experience Dyson strives to provide for its customers. However, we strive to provide the best experience for our customers. It's disappointing to hear that this wasn't a 5-star experience for you. We would value the opportunity to assist you, to help ensure your Dyson is working properly. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Alice26
Verified Purchase:Yes
I love my Dyson. It's so nice to have a vacuum that really picks up the dust. It's so easy to use and gets under furniture.
Written by a customer while visiting Dyson
Posted by: Lynn
Verified Purchase:Yes
I bought this because my V-6 broke. I hesitated because of the price but decided to buy it anyway since I needed a new one and I’m so glad I did it’s a great improvement. I use it all over the house for a quick and thorough pickup. It picks up the smallest crumb. I really like this vacuum. I’m not sorry I bought it.
Written by a customer while visiting Dyson
Posted by: Rob A.
Verified Purchase:Yes
This vacuum immediately showed the shortcomings of my older Dyson. A second pass was performed after the initial pass with he older vacuum and twice as much dirt, fine particles, and hair was removed. The unit is easy to assemble and operate. Lightweight and accesses tight areas fine including underneath low profile furniture. Runtime is adequate though charging from a low battery can take several hours so you may need to plan out your patterns/schedule depending on the areas to be cleaned. You might have to alter your grip a little to make it comfortable when using but that is my only critique. A great product!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: tdean26350
Gender:Female
Verified Purchase:Yes
my favorite all time vacuum...love the light feature where you actually see the dust on the floor....I never imagined i had that must dust on regular basis as you can't see with the naked eye. I must have a leak somewhere which this vacuum has encouraged me to have our windows, doors checked for leakage.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Aw2010
Gender:Female
Verified Purchase:Yes
I had the slim version of this vacuum prior to purchasing. I loved the slim but was unable to order replacement parts (not happy with Dyson about that but they do have a good vacuum). I thought I was just ordering a bigger version of the slim but there are some major differences I didn’t realize. This vacuum has a trigger pull instead of an on button. You literally have to hold the trigger the whole time you vacuum. I actually got a blister the first time I used it and now have a callus. To me that’s a down grade. The slim has button you push to turn on and off and it stays on until you decide to turn it off. Also the motorhead with the laser on the slim you can turn the laser on and off. On this one you can not turn the laser off. The laser is nice but I don’t like it on all the time (it can drive a person mad to see all the dust 🙈). One other thing is the weight. I didn’t realize how light the slim was until I picked it up offer using this new vacuum. The slim feels like a toothpick compared to this one. If I had to do it over again I’m not sure I would have purchased this vacuum. I either would have just replaced the slim with another slim or bought a newer version that has the button to turn on and off. This is still a good vacuum. It does a good job but in my opinion it is a downgrade from the slim.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dkst
Gender:Male
Verified Purchase:Yes
Our third Dyson and totally love our Dyson’s! This by far is our favorite and gotta say, our 15 sucks! And that’s a good thing
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: dysonfan
Verified Purchase:Yes
I purchased my Dyson V15 on July 17, 2024. I love it. Only have to minor issues. It doesn't glide easily over bathmats and it's a bit heavy.
Written by a customer while visiting Dyson