Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,027 Reviews)
Rating breakdown 2,027 reviews
5 Stars
1,471
4 Stars
272
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,407 out of
1,615)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Customer Rating
2
Having issues already
on June 16, 2022
Posted by: Chris Ao
Gender:Male
Having issues with my new vacuum, keeps saying filter needs to be cleaned with light use. Filter has been washed and cleaned multiple times and still says it’s dirty. Made sure there is no dust trapped anywhere. Dyson is supposed to send me a replacement but they are not currently in stock. Hopefully I just got unlucky and this will be fixed.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, July 6, 2022
Hello Chris, this is Kelly with Dyson. We really appreciate your feedback and I'm sorry to hear that you're not getting the full quality experience of your Dyson V15 Detect™. We do offer a two-year warranty on this product. Please reach out to us directly at askdysonUS@dyson.com, so that we may make this right for you.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Couldn’t be happier
on October 7, 2022
Posted by: CEW71
Gender:Female
Cleans amazingly well. Much better than Shark cordless.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
LOVE the Dyson v15 Detect
on July 19, 2022
Posted by: katie123
Gender:Female
I absolutely love the v15 detect! It isn’t cheap, but it is worth every penny! I feel like I’m on a crime scene tv show using the laser detect to clean my hardwood floors! It truly illuminates all the dirt and dust making it much easier to see where to clean and what a pitiful job other brooms, sweepers and vacuums were doing. We have several remodeling projects going on at our house, which means dust and dirt are everywhere, not just the rooms we are working on. The v15 detect has been a lifesaver! I have used it every day to get rid of the dust, dirt and grit that find their way to my hardwood floors. It is absolutely the best purchase I’ve made in a long time!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Costs too much
on November 24, 2022
Posted by: John43154
Gender:Male
Good sweeper but WAY over priced. The suction power is not as strong as I had expected for the price.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 24, 2022
Hi John, this is Kelly with Dyson. We're sorry to hear that you've found the suction power on your V15 Detect to be lacking. You might find that the ECO option is good for light messes, and you may require some more power, in which times the middle or high suction modes might be needed. We want to ensure that you're happy with your Dyson. Feel free to touch base with us at askdysonUS@dyson.com and we'd be glad to help further.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Impressive
on April 16, 2021
Posted by: Aemen
Gender:Male
I can't really explain how much that I love this vacuum. I didn't think Dyson could do anymore, but I was wrong. Not only do I like being able to see what I'm picking up, the extra power is simply incredible in such a small form factor. I've had nothing but great experiences with Dyson and I will continue to purchase their products =)
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
A Dream Come True!
on December 13, 2022
Posted by: joyfuldonut
Gender:Female
I have 6 pets. 2 German Shepherds and 4 cats. I've invested in buying furniture that is raised off the floor to be able to manage animal hair. However, all vacuums before even my 15-year-old Dyson couldn't get under the furniture. I've been saving for this vacuum for a year now and finally made the purchase. I'm so pleased with it and its ability to get under furniture. The suction quality is fantastic and can handle the hairiest situations. It's so easy to grab and go, and we vacuum at least 2x a day. The difference is night and day compared to other vacuums. I have four others, and now I do not need them. One happy customer here!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Amazing
on May 27, 2022
Posted by: Jezpepa
Gender:Female
I bought this a couple of months ago, and has been great. This changed my perception of cordless vacuums because it is so easy. It's great for stairs. I thought the laser thing was a little gimmicky until I started using it. I put the laser head on, you can see all the dust and pet hair that was missed. It came with a lot of attachments. Have not tried them all but am excited to give them all a try. Simply Amazing
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Easy to Use
on September 7, 2022
Posted by: Tish 123
Gender:Female
Bought this vacuum about a month ago. It is my first Dyson. Easy to use and cleans really well. Attachments are easy to change. Would definitely recommend to a friend.
I would recommend this to a friend!
Written by a customer while visiting Dyson