Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: ????
Gender:Female
Verified Purchase:Yes
Carpet attachment does not work. Would not recommend
Response from DysonBy Priya, Customer Service, February 17, 2025
Hello, we apologize for the inconvenience you have experienced with the carpet attachment of your Dyson product. We understand how frustrating this issue can be and appreciate your feedback.
To resolve this issue, please reach out to our customer support team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Your satisfaction is our top priority, and we are committed to making things right.
Thank you for bringing this to our attention.
To resolve this issue, please reach out to our customer support team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Your satisfaction is our top priority, and we are committed to making things right.
Thank you for bringing this to our attention.
Written by a customer while visiting Dyson
Posted by: Tired
Verified Purchase:Yes
Love the Dyson V15 DETECT, but I have been waiting for the missing piece for months with an open ticket.
Response from DysonBy Jasvir Singh, customer service, March 7, 2025
Hello, thank you for your positive feedback on the Dyson V15 Detect. We're delighted to hear that you love the product. However, we sincerely apologize for the inconvenience caused by the delay in receiving the missing piece. We understand how frustrating it can be to wait for a resolution, especially when you have an open ticket for months. Please know that this is not the experience we aim to provide our customers. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
4
Some good, some not so good but overall a good vac
on March 25, 2025
Posted by: HaSu
Gender:Female
Verified Purchase:Yes
Super quiet, good battery length. I like the larger dirt collection canister and it empties easily. I wish that it had a switch on the button that could be locked on instead of having to keep pressure on it. My old smaller Dyson used to lay over and slide under the beds but the bigger canister and motor of my new Dyson makes it more difficult to get all the way under a king sized bed. I especially like the floor light that shows the dirt on hardwood floors.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Cathy
Verified Purchase:Yes
Great suction. The green light is amazing (and could become an obsession). It shows EVERY speck of dirt, etc on your floors. I find the canister too large, makes it harder to get down close to the floor to get under furniture. It is heavier than our 11, which is not a plus for me in a cordless.
Written by a customer while visiting Dyson
Posted by: Suzy
Gender:Female
Verified Purchase:Yes
I love the Dyson V15 Detect. It’s a beautiful and powerful vacuum. The laser light on the main hard floor attachment is one of my favorite features — it reveals every speck of dust and makes you want to clean the whole house! It’s oddly satisfying.
That said, the vacuum is quite heavy, especially on the wrist and arm. The large battery adds to the weight, and while I appreciate the long run time, it does make extended cleaning a bit tiring. I wouldn’t necessarily want a smaller battery, but I do wish the weight was better distributed.
Another thing I don’t like is the lack of lighting when using other attachments, like the carpet head or the smaller tools. If you’re vacuuming in a dark corner or under furniture.
Overall, it’s a fantastic vacuum in terms of performance and looks, but it could use some improvements in ergonomics and lighting versatility.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Vacuum Review
Gender:Male
Verified Purchase:Yes
It just feels so cheaply built. Yes it vacuums well but for the price I paid I just felt I’d be holding something that feels worth that price point. Plus, it came with scuffs out of the box, and some fingerprints. Pretty sure I got a refurbished model or one that was returned.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, August 6, 2025
Hello, thank you for your feedback on the Dyson V15 Detect Absolute. We are sorry to hear the product did not meet your expectations in build quality and condition. This is not the experience we aim to provide. Please contact our customer support team so we can review your order and help resolve the issue. We appreciate your input and will use it to improve. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Dmeetsdyson
Verified Purchase:Yes
I've had my Dyson for two weeks and can I say , I just love it. Not the soul mate type of love but more of I can't believe I've gone this long without you type of love. I mean when I look forward to vacuuming because I want to see how much my Dyson can pick up, I know I made the right choice. Yes, Dyson V 15 I picked you!!! And now you can pick up all my mess:) I would have given it 5 stars but it is a bit heavy and the gold color just reminds me of a tacky guy with too much jewelry. Less bling and maybe just focus on doing your cleaning thing.. But your extra weight just means I am going to get a good arm workout so that's a bonus..
Written by a customer while visiting Dyson
Posted by: Jad7
Gender:Female
Verified Purchase:Yes
The vacuum is ok. It does not pick up dust or pet hair very well. The battery life is terrible. Definitely not what is advertised. We’re very disappointed given the price of this vacuum.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 24, 2025
Thank you for sharing your experience. We are pleased to hear that your vacuum is operational, but we are genuinely sorry to learn that it is underperforming in key areas such as dust and pet hair pickup, as well as battery life. We understand how essential these features are, particularly with a premium product, and we appreciate you bringing this to our attention. At Dyson, our goal is to provide powerful, reliable cleaning solutions that meet the highest standards. If you are open to it, our support team would be glad to assist you, whether by reviewing your current settings, offering tailored usage tips or identifying the best possible resolution. Please feel free to contact us at askdysonus@dyson.com. Your feedback is invaluable to our ongoing efforts to improve, and we hope to enhance your experience moving forward.
Written by a customer while visiting Dyson