Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: CES25
Gender:Female
Verified Purchase:Yes
I absolutely love this vacuum I have an older model and it doesn’t even compare! I am impressed with how good it works on the carpet and I am obsessed with the light for the hardwood floors.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: jeff
Verified Purchase:Yes
Did not charge after first use. Waiting for replacement
Response from DysonBy Jasvir Singh, customer service, August 6, 2024
Hello, thank you for your review. We apologize for the inconvenience as you are facing a charging issue with the machine and waiting for replacement. We can imagine how frustrating and disappointing this must be for you. This is not the experience Dyson strives to provide for its customers. However, we strive to provide the best experience for our customers. We would also like to learn more so we can learn ways to improve future services and as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Marcella
Verified Purchase:Yes
My rating would have been 5 stars had the motorhead had the laser detection on it as well. I never use the fluffy attachment because it would get hair tangled all over it, I have friends with pets complain about the same thing. They should at least put a light on it, at this price point, I mean come on…
Written by a customer while visiting Dyson
Posted by: DeeDee
Gender:Female
Verified Purchase:Yes
I've only had this model for a couple of weeks but I love it! I previously owned the Dyson V8 and it was great, however it needed to be replaced and I chose this V15. The suction power is superior and the green light that shows the dust and dirt, fantastic! I vacuum everyday, I have 3 dogs and a cat. This vacuum is amazing and every new parent also needs this to see what their baby is crawling in. I love that you never have to touch the dirt when emptying the vacuum.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: BigDogs
Gender:Female
Verified Purchase:Yes
The cordlesss V15 is a game changer!! And the laser light is such a bonus!! I feel our house if so much cleaner bc of the ease of vacuuming (cordlessness!!) and the laser light illuminating the dirt and hair. We’ve got two big hairy dogs!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: The queen!!
Gender:Female
Verified Purchase:Yes
I love it, best vacuum I have ever owned. I wish I bought this years ago!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Tsumicat
Gender:Female
Verified Purchase:Yes
I bought this a month ago. It’s gamified my cleaning regime. It’s powerful and does a great job removing dust and cat hair from our concrete and softwood floors. Does a decent job on carpets too. Because it makes cleaning more fun, I find myself running the vacuum more often. Very pleased with how it cleans.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Less than impressed - convenience tool only
on February 13, 2025
Posted by: Vacuumlover
Verified Purchase:Yes
I bought this a little over a month ago. I’m a vacuum fanatic. I love vacuums and vacuuming. I even get excited about receiving a vacuum as a gift for Christmas from my husband. I literally vacuumed on Christmas morning instantly after opening my gift. When the Dyson vaccuum arrived I was equally excited and assembled it immediately and couldn’t wait for the charging period to complete. Unfortunately I was immediately disappointed when I finally got to use the vacuum. It’s a lot heavier than I expected and took some getting used to as well as regular shifts from hand to hand, the battery life does not last long - max 35 minutes ish, and the suction on rugs is either overly aggressive limiting mobility over the rug or limited suction on the rug depending on the accessory tool used. I do love the green light accessory tool. It gives me immediate gratification to easily see dirt and per hair removed from my floors. I see value in this product if you need a quick clean of a smaller space in a hurry. It is not a great product for large areas and heavier cleaning needs. I much prefer a traditional plug in floor vacuum
Response from DysonBy Jasvir Singh, customer service, February 13, 2025
Hello, thank you for taking the time to share your experience with the Dyson V15 Detect Absolute. We appreciate your enthusiasm for vacuums and understand how important it is for you to find the right product to meet your needs. We are pleased to hear that you enjoyed the green light accessory tool and found it helpful for identifying and removing dirt and pet hair from your floors. However, we regret that the vacuum's weight, battery life, and performance on rugs did not meet your expectations. We would like to look further into this for you. For detailed information, please email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson