Customer reviews from startech.com
StarTech.com - 3-Port Multi Monitor Adapter, Mini DisplayPort 1.2 to DP MST Hub, Video Splitter for Extended Desktop Mode
Average customer rating
2.8
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
3
4 Stars
6
3 Stars
0
2 Stars
1
1 Star
7
Customer Reviews for StarTech.com - 3-Port Multi Monitor Adapter, Mini DisplayPort 1.2 to DP MST Hub, Video Splitter for Extended Desktop Mode
Customer Rating
4
Increased Productivity
on August 31, 2016
Posted by: soccergeek12
I absolutely love the 3-Port Multi Monitor Mini DisplayPort to DisplayPort MST Hub that I was selected to try out for free. As a software developer this allowed me to easily have multiple software programs open to write code, test the code on a separate screen, and then check the data on the third screen. I`m sure my boss will like me being more productive as well. I`ve only had this product a little while and I`m already wondering how I ever was able to do it all with just one screen. Once I got all the correct adapters for my monitors the setup was a breeze. I will definitely be recommending this to others I work with as well.
Written by a customer while visiting startech.com
Customer Rating
4
So far so good
on April 13, 2015
Posted by: SurfacePro
Just got it and it has been plug and play with my Surface Pro 3. I haven't tested daisy chaining Display Port or use with a variety of monitors, but so far it displays to my Dell 28" P2815Q via Display Port as expected. I may bump up/down the stars after I test it some more.
Written by a customer while visiting startech.com
Customer Rating
4
Useful once I got it working - needed an adapter
on August 31, 2016
Posted by: Nicole D
The Startech display port works as expected once I got it up and running. I found that I needed a HDMI adapter which would have been nice to have been included in the instructions. I found out by visiting the Startech.com website. Then I went on a quest to find the right adapter which was hard to discern from the site. I saw the picture of it but no link to the actual product or product number. I ended up using the website Help chat which was helpful but I was told to get a Display Port to HMDI converter cable that in the end didn`t work. Luckily I found the related adapter easily on a popular ecommerce website (since it was an option on the cable product page) and ordered that at the same time figuring I would try that if the cable did not work. Btw, if you need to connect to HDMI the correct adapter is
StarTech.com DP2HDMI2 DisplayPort to HDMI Video Adapter Converter Model Number: DP2HDMI2 . Knowing this ahead of time would have saved me a lot of time and frustration. It also would be helpful if this display port had a power indicator on it. As I was troubleshooting I found myself wondering if it was getting power with no way to tell for sure (until I finally got it working).
StarTech.com DP2HDMI2 DisplayPort to HDMI Video Adapter Converter Model Number: DP2HDMI2 . Knowing this ahead of time would have saved me a lot of time and frustration. It also would be helpful if this display port had a power indicator on it. As I was troubleshooting I found myself wondering if it was getting power with no way to tell for sure (until I finally got it working).
Written by a customer while visiting startech.com
Customer Rating
5
Overall happy with product, works as I expect
on August 24, 2016
Posted by: Steve H
I received this splitter after agreeing to provide an honest, accurate review of this product. I work in an IT field and my job frequently requires the use of multiple monitors on more than one computer so I was looking forward to giving this product a try.
I`ve been using it for just over a week with one of my work laptops that has a mini-display port. It runs Windows 7. I typically use three monitors at once with this machine. This is easy to do at work where I have a docking station. At home I do keep a docking station around but it takes up too much space on my desk so I`m not a big fan. I like this device as it is relatively quite small.
There isn't much to do in regards to setting it up. I just plugged in the display port cables from my monitors into the splitter and the mini display port into my laptop.
The device does need to be plugged in for power. It comes with several different adapters for power. I live in the US so I simply had to identify the correct adaptor for the splitter and attach it. In all it was very easy.
I've been using it for a week now. I haven't noticed any problems. My monitors all display as they should.
If I had one request, it would be to make the Mini DisplayPort cable longer. It`s a fairly minor concern.
Written by a customer while visiting startech.com
Customer Rating
4
It worked
on August 28, 2016
Posted by: tater5001
So I received a free sample of the Mini DisplayPort to DisplayPort Multi-Monitor Splitter - 3-Port MST Hub in order to complete a review. And first things first, while DisplayPort is an extremely underrated technology, HDMI has become the standard for HD display chords, so a majority of people will find the HDMI version of this product to be significantly more useful.
That said this product aimed to turn a single mini DisplayPort into 3 DisplayPorts, allowing for a computer to use 3 additional monitors. This splitters gets the job done and it succesfully integrates into Windows 10 display settings extremely well. Additionally, the product has a solid, compact design, which you notice right when you take it out of the box. One negative is to use the splitter, you have to use its included power supply, which is pretty bulky.
My favorite secondary feature was the multiple power adapters, which allowed the splitter to be used all over the globe! And as far as design, the material used for the cord leading to the mini DisplayPort was extremely firm and stiff, which lead me to believe it would last a long time (I`ve only had the product for 3 weeks). Lastly, I never needed to use the integrated scan function and there wasn`t any instructions in the provided manual, so that seems like a wasted capability. Overall, StarTech`s Mini DisplayPort Splitter worked as advertised and successfully expanded one mini DisplayPort to 3 DisplayPorts!
That said this product aimed to turn a single mini DisplayPort into 3 DisplayPorts, allowing for a computer to use 3 additional monitors. This splitters gets the job done and it succesfully integrates into Windows 10 display settings extremely well. Additionally, the product has a solid, compact design, which you notice right when you take it out of the box. One negative is to use the splitter, you have to use its included power supply, which is pretty bulky.
My favorite secondary feature was the multiple power adapters, which allowed the splitter to be used all over the globe! And as far as design, the material used for the cord leading to the mini DisplayPort was extremely firm and stiff, which lead me to believe it would last a long time (I`ve only had the product for 3 weeks). Lastly, I never needed to use the integrated scan function and there wasn`t any instructions in the provided manual, so that seems like a wasted capability. Overall, StarTech`s Mini DisplayPort Splitter worked as advertised and successfully expanded one mini DisplayPort to 3 DisplayPorts!
Written by a customer while visiting startech.com
Customer Rating
1
Only one monitor with Surface pro 3
on December 7, 2018
Posted by: Czer
Just got this in and installed it on my Surface Pro 3 - it supports a second monitor - and the third monitor winds up displaying the same as the second (assuming the surface pro display is monitor one). Bought this because I assumed Star Tech would simply work - very disappointed.
Response from startech.comBy Stefan , Customer Support, December 13, 2018
Hello!
Thank you for reviewing our MSTMDP123DP, we apologize it is not working for you.
A few steps to try first here are to make sure the surface is fully updated with Windows updates, and to see if you can change the second external monitor to "Extended" instead of mirrored in your Windows Display Settings. There is also a scan button on the back of the unit that can help with detection issues.
Please reach out to our support team at StarTech.com/chat or 1 800 265 1844 . our Technical Advisors are available 24/5 to assist!
Thank you,
Thank you for reviewing our MSTMDP123DP, we apologize it is not working for you.
A few steps to try first here are to make sure the surface is fully updated with Windows updates, and to see if you can change the second external monitor to "Extended" instead of mirrored in your Windows Display Settings. There is also a scan button on the back of the unit that can help with detection issues.
Please reach out to our support team at StarTech.com/chat or 1 800 265 1844 . our Technical Advisors are available 24/5 to assist!
Thank you,
Written by a customer while visiting startech.com
Customer Rating
1
Very Disapointing
on April 13, 2019
Posted by: patcar13
I bought this to work with the Surface Studio 1 and the Samsung CHG90. it is a no go and there is very little information about which display adapters/driver pairs actually work with the device. I am sure when it works it is great, but when it does not it takes hours to test everything to find there is not solution.
Response from startech.comBy Stefan, StarTech.com Support, April 22, 2019
Thank you for reviewing our MSTMDP123DP, we apologize it is not working well.
One potential issue here is the monitor you have is able to use very high resolution and refresh rates (3840x1080 @144Hz native). If possible, try to bring the refresh rate to 60Hz or below to ensure the bandwidth of the MST hub is not exceeded. In addition, if you were wanting to connect just that one monitor, using a Mini DIsplayPort to DisplayPort adapter may perform better than an MST hub, as that would allow for higher refresh rates and resolutions direct to your Surface.
If you still encounter issues please call 1 800 265 1844 or click the green chat live button in the top left of the website.
One potential issue here is the monitor you have is able to use very high resolution and refresh rates (3840x1080 @144Hz native). If possible, try to bring the refresh rate to 60Hz or below to ensure the bandwidth of the MST hub is not exceeded. In addition, if you were wanting to connect just that one monitor, using a Mini DIsplayPort to DisplayPort adapter may perform better than an MST hub, as that would allow for higher refresh rates and resolutions direct to your Surface.
If you still encounter issues please call 1 800 265 1844 or click the green chat live button in the top left of the website.
Written by a customer while visiting startech.com
Customer Rating
1
Works as advertised, but with a BIG FLAW
on August 2, 2021
Posted by: mhel
It extends my display to 3 individual screens (not mirrored), so it works well in that aspect. But what irritates me - my Wi-Fi and Bluetooth connections both CEASE FUNCTIONING while this adapter is attached and running. I now have the choice of either having 3 SCREENS WITHOUT WIRELESS CONNECTIVITY, or 1 SCREEN WITH WIRELESS CONNECTIVITY. I obviously need my wireless connectivity, so I'll just take the loss and TRASH this adapter. Future buyers should be aware of this issue which seems to be related to IRQ/resource conflicts between this adapter and the wireless card of certain laptops. This was installed on an OMEN 15 2020 with Intel(R) Wi-Fi 6 AX200 160MHz.
Response from startech.comBy Barrington, Customer Support, August 3, 2021
We are sorry to hear that the MSTMDP123DP is giving you these issues. This is not expected behavior for this video adapter.
We are reaching out to get some more information about your setup, and see if we can help resolve the issue you are seeing.
We are reaching out to get some more information about your setup, and see if we can help resolve the issue you are seeing.
Written by a customer while visiting startech.com