Customer reviews from startech.com
StarTech.com - 3-Port Multi Monitor Adapter, Mini DisplayPort 1.2 to DP MST Hub, Video Splitter for Extended Desktop Mode
Average customer rating
2.8
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
3
4 Stars
6
3 Stars
0
2 Stars
1
1 Star
7
Customer Reviews for StarTech.com - 3-Port Multi Monitor Adapter, Mini DisplayPort 1.2 to DP MST Hub, Video Splitter for Extended Desktop Mode
Customer Rating
4
Useful once I got it working - needed an adapter
on August 31, 2016
Posted by: Nicole D
The Startech display port works as expected once I got it up and running. I found that I needed a HDMI adapter which would have been nice to have been included in the instructions. I found out by visiting the Startech.com website. Then I went on a quest to find the right adapter which was hard to discern from the site. I saw the picture of it but no link to the actual product or product number. I ended up using the website Help chat which was helpful but I was told to get a Display Port to HMDI converter cable that in the end didn`t work. Luckily I found the related adapter easily on a popular ecommerce website (since it was an option on the cable product page) and ordered that at the same time figuring I would try that if the cable did not work. Btw, if you need to connect to HDMI the correct adapter is
StarTech.com DP2HDMI2 DisplayPort to HDMI Video Adapter Converter Model Number: DP2HDMI2 . Knowing this ahead of time would have saved me a lot of time and frustration. It also would be helpful if this display port had a power indicator on it. As I was troubleshooting I found myself wondering if it was getting power with no way to tell for sure (until I finally got it working).
StarTech.com DP2HDMI2 DisplayPort to HDMI Video Adapter Converter Model Number: DP2HDMI2 . Knowing this ahead of time would have saved me a lot of time and frustration. It also would be helpful if this display port had a power indicator on it. As I was troubleshooting I found myself wondering if it was getting power with no way to tell for sure (until I finally got it working).
Written by a customer while visiting startech.com
Customer Rating
4
It worked
on August 28, 2016
Posted by: tater5001
So I received a free sample of the Mini DisplayPort to DisplayPort Multi-Monitor Splitter - 3-Port MST Hub in order to complete a review. And first things first, while DisplayPort is an extremely underrated technology, HDMI has become the standard for HD display chords, so a majority of people will find the HDMI version of this product to be significantly more useful.
That said this product aimed to turn a single mini DisplayPort into 3 DisplayPorts, allowing for a computer to use 3 additional monitors. This splitters gets the job done and it succesfully integrates into Windows 10 display settings extremely well. Additionally, the product has a solid, compact design, which you notice right when you take it out of the box. One negative is to use the splitter, you have to use its included power supply, which is pretty bulky.
My favorite secondary feature was the multiple power adapters, which allowed the splitter to be used all over the globe! And as far as design, the material used for the cord leading to the mini DisplayPort was extremely firm and stiff, which lead me to believe it would last a long time (I`ve only had the product for 3 weeks). Lastly, I never needed to use the integrated scan function and there wasn`t any instructions in the provided manual, so that seems like a wasted capability. Overall, StarTech`s Mini DisplayPort Splitter worked as advertised and successfully expanded one mini DisplayPort to 3 DisplayPorts!
That said this product aimed to turn a single mini DisplayPort into 3 DisplayPorts, allowing for a computer to use 3 additional monitors. This splitters gets the job done and it succesfully integrates into Windows 10 display settings extremely well. Additionally, the product has a solid, compact design, which you notice right when you take it out of the box. One negative is to use the splitter, you have to use its included power supply, which is pretty bulky.
My favorite secondary feature was the multiple power adapters, which allowed the splitter to be used all over the globe! And as far as design, the material used for the cord leading to the mini DisplayPort was extremely firm and stiff, which lead me to believe it would last a long time (I`ve only had the product for 3 weeks). Lastly, I never needed to use the integrated scan function and there wasn`t any instructions in the provided manual, so that seems like a wasted capability. Overall, StarTech`s Mini DisplayPort Splitter worked as advertised and successfully expanded one mini DisplayPort to 3 DisplayPorts!
Written by a customer while visiting startech.com
Customer Rating
5
Overall happy with product, works as I expect
on August 24, 2016
Posted by: Steve H
I received this splitter after agreeing to provide an honest, accurate review of this product. I work in an IT field and my job frequently requires the use of multiple monitors on more than one computer so I was looking forward to giving this product a try.
I`ve been using it for just over a week with one of my work laptops that has a mini-display port. It runs Windows 7. I typically use three monitors at once with this machine. This is easy to do at work where I have a docking station. At home I do keep a docking station around but it takes up too much space on my desk so I`m not a big fan. I like this device as it is relatively quite small.
There isn't much to do in regards to setting it up. I just plugged in the display port cables from my monitors into the splitter and the mini display port into my laptop.
The device does need to be plugged in for power. It comes with several different adapters for power. I live in the US so I simply had to identify the correct adaptor for the splitter and attach it. In all it was very easy.
I've been using it for a week now. I haven't noticed any problems. My monitors all display as they should.
If I had one request, it would be to make the Mini DisplayPort cable longer. It`s a fairly minor concern.
Written by a customer while visiting startech.com
Customer Rating
1
Only detects one monitor at a time
on September 20, 2015
Posted by: scubajim
This had promise but on a surface pro 3 w/o docking station, the MSTMDP123DP
only detects 1 of 2 27" Samsung displays.
only detects 1 of 2 27" Samsung displays.
Response from startech.comBy Customer Support, Customer Support, October 8, 2015
Dear Jim,
Thank you for taking the time to review our MSTMDP123DP MST Hub. We are sorry to hear you are experiencing this issue and we would like to offer some help.
This model of MST hub has a "Scan" button located on the back, does pressing this remedy your display issue? Do you have any other cables or monitors you can test with our hub? If possible are you able to test the hub with other computer systems that would be able to support MST?
To ensure your Surface Pro 3 or any MST enabled device performs optimally with the MSTMDP123DP, please be sure you are using the latest system firmware and drivers for your video card. These can be found through Windows updates, and depending on the update settings may be found in the "Optional Updates" section.
Are you able to provide the exact model number for the displays being used, which version of the Surface Pro 3 is used, and the type of cabling/adapters that are being used to connect to the displays?
We are always here to help with our free lifetime technical support. If you would like further assistance with our MST hub then please get in touch with us and reference case #332-284735 so we can further assist you.
You can also reply here and we will be sure to follow up.
Thank You,
Customer Support
StarTech.com
http://www.startech.com/support
Thank you for taking the time to review our MSTMDP123DP MST Hub. We are sorry to hear you are experiencing this issue and we would like to offer some help.
This model of MST hub has a "Scan" button located on the back, does pressing this remedy your display issue? Do you have any other cables or monitors you can test with our hub? If possible are you able to test the hub with other computer systems that would be able to support MST?
To ensure your Surface Pro 3 or any MST enabled device performs optimally with the MSTMDP123DP, please be sure you are using the latest system firmware and drivers for your video card. These can be found through Windows updates, and depending on the update settings may be found in the "Optional Updates" section.
Are you able to provide the exact model number for the displays being used, which version of the Surface Pro 3 is used, and the type of cabling/adapters that are being used to connect to the displays?
We are always here to help with our free lifetime technical support. If you would like further assistance with our MST hub then please get in touch with us and reference case #332-284735 so we can further assist you.
You can also reply here and we will be sure to follow up.
Thank You,
Customer Support
StarTech.com
http://www.startech.com/support
Written by a customer while visiting startech.com
Customer Rating
4
Works great, with a catch.
on September 4, 2015
Posted by: Sparkie
I bought several of these from CDW. Lots of informative pics including one with the Surface Pro. What wasn't mentioned is the included (but not pictured) A/C adapter is required to power the splitter. Not a big deal for some, but in my case was an issue.
Written by a customer while visiting startech.com
Customer Rating
1
Useless with ASUS N550JK and 2x acer CB280HK
on May 18, 2015
Posted by: wombat
Does not work reliably with Windows 8.1 on ASUS N550JK and 2x acer CB280HK.
There must be a magic order of actions to power it on, plug in the monitors and recognise them in windows.
But it isn't working for me.
There must be a magic order of actions to power it on, plug in the monitors and recognise them in windows.
But it isn't working for me.
I got it to work only once, and it was stunnign with two 4K2 displays in portrait mode.
Buyt I walked away from my desk to get lunch and it hasn't worked since.
Buyt I walked away from my desk to get lunch and it hasn't worked since.
your mileage may vary.
but prepare for no miles at all.
but prepare for no miles at all.
Response from startech.comBy Customer Support, Customer Support, May 25, 2015
Hello,
Thank you for taking time to leave some feedback on the MSTMDP123DP. We’re sorry to hear you had a poor experience with the unit and would like to help.
The MSTMDP123DP hub should function in your setup with two 4K monitors, following the normal setup order. Since the hub is working intermittently for you, it sounds like it may be faulty; we apologize for this inconvenience.
It seems you have already spoken with our Technical Advisors regarding this issue, and it was recommended to exchange the hub. If you have done so, could you inform us of your experience with the new unit?
Quality is very important at StarTech.com and we take issues like this seriously. If you require further assistance, please feel free to get in touch with us and kindly reference case number 377-231494.
Thank you,
Customer Support
StarTech.com
http://www.startech.com/techsupport
Thank you for taking time to leave some feedback on the MSTMDP123DP. We’re sorry to hear you had a poor experience with the unit and would like to help.
The MSTMDP123DP hub should function in your setup with two 4K monitors, following the normal setup order. Since the hub is working intermittently for you, it sounds like it may be faulty; we apologize for this inconvenience.
It seems you have already spoken with our Technical Advisors regarding this issue, and it was recommended to exchange the hub. If you have done so, could you inform us of your experience with the new unit?
Quality is very important at StarTech.com and we take issues like this seriously. If you require further assistance, please feel free to get in touch with us and kindly reference case number 377-231494.
Thank you,
Customer Support
StarTech.com
http://www.startech.com/techsupport
Written by a customer while visiting startech.com
Customer Rating
4
So far so good
on April 13, 2015
Posted by: SurfacePro
Just got it and it has been plug and play with my Surface Pro 3. I haven't tested daisy chaining Display Port or use with a variety of monitors, but so far it displays to my Dell 28" P2815Q via Display Port as expected. I may bump up/down the stars after I test it some more.
Written by a customer while visiting startech.com
Customer Rating
2
Sketchy at best
on March 10, 2015
Posted by: pwaters
I bought the hub doesn't work as well as promoted on StarTech web site. Sketchy at best with setting up with my Surface Pro3. Every day is an adventure to get my two 27” BenQ monitors up and displaying. I am constantly resetting my display options to get it to work. This waste time in the morning up to an hour a day. In a nut shell doesn’t work out of the box.
Written by a customer while visiting startech.com