Have owned less than a month. So far, so good. It's quiet and the lid seems to fit well. No ice build up...yet. Should have drainage hose included to obviate need to buy separately. Please check with me next year.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, November 17, 2025
Thank you for taking the time to share your feedback. We’re glad to hear there were some positive aspects of your experience with your new Freeze but we’re sorry to learn that it didn’t quite meet your expectations. We’d love the opportunity to learn more and see how we can make things right. Please email our Customer Support team at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
This 5.0 cu ft chest freezer is just what I needed to store more garden harvest leftover meals and grocery deals than my refrigerator freezer can. It's operating perfectly well and I'm very pleased I decided to get it.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, December 22, 2025
Thank you so much for your 5-star review! We’re thrilled to hear that you’re loving your new freezer. Your satisfaction means the world to us, and we’re glad it’s keeping everything perfectly fresh and frozen. Thanks for choosing us!
Written by a customer while visiting elementelectronics.com
This freezer is perfect for our needs and works well in our garage.
Response from elementelectronics.comBy Customer Care Team, December 29, 2025
Thank you so much for your 5-star review! We’re thrilled to hear that you’re loving your new freezer/refrigerator. Your satisfaction means the world to us, and we’re glad it’s keeping everything perfectly fresh and frozen. Thanks for choosing us!
Written by a customer while visiting elementelectronics.com
So far, so good. Works as expected. All food is still frozen
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, January 26, 2026
We truly appreciate your positive rating and thoughtful feedback! It’s great to know your freezer/refrigerator is meeting your expectations. If there’s any feature or improvement that could have made your experience even better, please don’t hesitate to share — we value your input. Email us at customerservice@elementelectronics.com- text us at 888-842-3577 - or utilize the chat with us feature at www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
A great basement freezer to allow more flexibility with my main refrigerator/freezer. Perfect size! The chest style is a good use of space and I'm able to access whatever I need easily.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 3, 2026
Thank you for the wonderful review! We are so happy that you are finding your new Element to be a perfect fit for your home, and we are confident that your time with it will continue to be absolutely amazing.
Written by a customer while visiting elementelectronics.com
Freezer is perfect size for us and is working great, especially at a time when are main freezer is malfunctioning.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 5, 2026
Thank you for the wonderful review! We are so happy that you are finding your new Element to be a perfect fit for your home, and we are confident that your time with it will continue to be absolutely amazing.
Written by a customer while visiting elementelectronics.com