Customer reviews from elementelectronics.com
Element Electronics - Element ECF10MD1BW 10.2 Cu. Ft. Chest Freezer - White
Average customer rating
4.6
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
48
4 Stars
10
3 Stars
3
2 Stars
1
1 Star
2
94%of customers recommend this product.
(
47 out of
50)
Customer Reviews for Element Electronics - Element ECF10MD1BW 10.2 Cu. Ft. Chest Freezer - White
Posted by: W.R.2.
Verified Purchase:Yes
Great price twice the space of competitors similar priced freezers.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, August 26, 2025
Thank you for reviewing your new Element freezer. We are glad that you are having a good experience with your freezer, but we would love to see if we could make it a perfect experience. If there is anything that our customer care team can do for you to achieve that, please reach out to us at 888-842-3577 , email customerservice@elementelectronics.com, or by chat at Elementtvsupport.com.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
Great little chest freezer with great support team. The price was right and the quality so far is top notch.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 4, 2025
We love to hear that you are finding your Element freezer's performance to be absolutely exceptional. We are confident that your time with it will continue to be of 5-star quality.
Written by a customer while visiting elementelectronics.com
Posted by: Diane E
Verified Purchase:Yes
I am pleased with my purchase of freezer reasonably priced
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 4, 2025
Hi Diane. Thank you for giving feedback on your new Element freezer. We are glad that you are enjoying the appliance for the most part, however we would love to see if there is anything we can do to improve your experience from 3 stars to 5 stars. If you think we can assist in achieving this goal, please reach out to us at 888-842-3577, email customerservice@elementelectronics.com, or by chat at Elementtvsupport.com.
Written by a customer while visiting elementelectronics.com
Posted by: Molly
Verified Purchase:Yes
Seems to freeze well. It has a lot of suction which makes it hard to open sometimes
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 8, 2025
Hello Molly. Thank you for giving feedback on your new Element freezer. We are glad that you are enjoying the appliance for the most part, however we would love to see if there is anything we can do to improve your experience from 4 stars to 5 stars. If you think we can assist in achieving this goal, please reach out to us at 888-842-3577, email customerservice@elementelectronics.com, or by chat at Elementtvsupport.com
Written by a customer while visiting elementelectronics.com
Posted by: Jeanette B
Verified Purchase:Yes
I love the size. It is perfect for what i use it for.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 11, 2025
Hi Jeanette. We love that you are loving your new Element freezer and that your experience with it has been completely perfect thus far.
Written by a customer while visiting elementelectronics.com
Posted by: P,L.
Verified Purchase:Yes
Lost power three weeks after purchase. Would not power up after being plugged in to AC outlet.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, September 22, 2025
We are sorry to hear that your new freezer is not performing to your standards. We would be happy to see if we can help remedy the situation for you. Please contact our team at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com to discuss the issue further.
Written by a customer while visiting elementelectronics.com
Posted by: R Cooper
Verified Purchase:Yes
My Element 7 cubic foot chest freezer was easy to get operational and is exactly what I needed. Purchase was easy as well. Very satisfied.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 24, 2025
Thank you for the kind review! We are so glad that you are having a wonderful experience with your Element Freezer. We hope that your new appliance continues to satisfy your freezing needs.
Written by a customer while visiting elementelectronics.com
Posted by: Pachita
Verified Purchase:Yes
Just the right size for a small family or small house or apartment.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, October 24, 2025
It makes us so happy to hear that your new Element freezer has been a welcomed addition to your home and hope you and your loved ones get great utility out of it.
Written by a customer while visiting elementelectronics.com