Customer reviews from zojirushi.com
Zojirushi - CD-NAC40BM Micom Water Boiler and Warmer (4-Liter, Metallic - Black
Average customer rating
4.8
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
52
4 Stars
10
3 Stars
1
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
58 out of
59)
Customer Reviews for Zojirushi - CD-NAC40BM Micom Water Boiler and Warmer (4-Liter, Metallic - Black
Posted by: Cayenne
from CA
Gender:Female
Verified Purchase:Yes
Unlike the older boiler, I can feel the heat outside of the new boiler and it can dent easily.
Response from zojirushi.comBy Customer Service, June 29, 2021
We appreciate your feedback! This water boiler is not insulated so some heat will transfer to the outside wall. It will only get warm, this is normal. Our water boilers are designed for stationary use where falls or impacts should not occur with frequency. Our CV-DCC VE Hybrid Water Boiler is vacuum insulated alternative that is available. Please let us know if you have any questions!
Written by a customer while visiting zojirushi.com
Posted by: Linda W.
Verified Purchase:Yes
I was disappointed in the power cord. The length of the cord is a little short and limits where you can place it on the counter and also limits the swivel function. In my case, I can't use the swivel function in the location I need to have it. Second, the power cord is not the magnetic type so it requires more effort to plug/unplug it. My previous water boiler had a magnetic type power cord (easy to plug in/unplug which was also a slightly longer length. Third, the Prop65 warning applies to the power cord so it would have been better if the cord could be attached more easily to the boiler (like the magnetic type) instead of having to grip the plug firmly to push the cord in.
The main reason I purchased this model was because it said it was BPA Free on Zojirushi's online store. But I don't see this feature noted on the box it came in nor in the owner's manual.
The main reason I purchased this model was because it said it was BPA Free on Zojirushi's online store. But I don't see this feature noted on the box it came in nor in the owner's manual.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Customer Service, May 27, 2021
We appreciate you taking the time to provide us with feedback and reviewing your purchase. The length of the power cord is 2' 11". The Prop 65 warning pertains to the packaging material which contains Styrene and the power cord which contains BPA (neither of these would come into direct contact with food or beverage). Please note that the warning does not mean that our products will necessarily cause harm or that they violate any product safety standards by the FDA. In fact, the California government has clarified that “the fact that a product bears a Proposition 65 warning does not mean by itself that the product is unsafe.”
Written by a customer while visiting zojirushi.com
Posted by: Anna
from San Diego, CA
Gender:Female
Verified Purchase:Yes
This is my third hot water pot for 22 years. It's not a replacement. I bought it for my husband, who enjoys cups of green tea during his workday. But his nearest water source is a 15 minute walk one way. This pot keeps hot water perfect for tea, ramen, soups and other drinks at the touch of his finger. He also sleeps it during the night so as not to waste energy. The dispenser comes in two speed so as not to splash. Overall, my husband could not think of a day without their handy appliance anymore
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Eli P
from Calif
Gender:Male
Verified Purchase:Yes
Received my order sooner than expected! We had the 3.0 liters unit but due to an obsession to keep it clean, the bottom became worn out after 2 years. And after a week of using filtered tap water, the hard water traces on the sides and bottom became evident. It is emptied and wiped dry at night before going to bed. The next day is filled and used regularly; at least once an hour. It gets refilled at least once in a day. We are trying an experiment to just leave the hard water scales around and once a month try the recommended cleaner. We shall see how long it lasts. I wish the engineers would find a material that does not form these hard water traces or at least regularly find a way to get rid of them. The keys to unlock and dispense seems to be in the wrong place, it seems more intuitive / force of habit to press the timer button. So, the button positions were moved. The power cord connection used to be magnetic which was easier to remove and put back. I thought it was a better engineering choice than the current one which requires more to insert it. The removal and insert at least once a day I would think in time this connection can become loose. Overall it is still a reliable unit and I picked this because it seems some effort was made to reduce the amount of known health hazard plastics / rubber used.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5
Modern and Sleek
on January 25, 2021
Posted by: Philip
from Los Angeles, CA
Gender:Male
I love the new style and design look of the water boiler. My favorite feature is the slow pour function that wasn’t available on my previous water boiler.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Gilb
Verified Purchase:Yes
This water boiler is very easy to use. Is a must have as this is our second water boiler after the first one lasted for more than 10yrs.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5
Attractive, efficient, quiet water boiler & warmer
on December 8, 2020
Posted by: S. Takano
from Renton, WA
Gender:Male
Verified Purchase:Yes
Attractive, efficient, quiet water boiler & warmer. We had a decades old one that was starting to look its age and not very attractive. This one is much quieter and blends in better with the kitchen. Works flawlessly.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com