Customer reviews from zojirushi.com
Zojirushi - CD-NAC40BM Micom Water Boiler and Warmer (4-Liter, Metallic - Black
Average customer rating
4.8
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
52
4 Stars
10
3 Stars
1
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
58 out of
59)
Customer Reviews for Zojirushi - CD-NAC40BM Micom Water Boiler and Warmer (4-Liter, Metallic - Black
Posted by: Eli P
from Calif
Gender:Male
Verified Purchase:Yes
Received my order sooner than expected! We had the 3.0 liters unit but due to an obsession to keep it clean, the bottom became worn out after 2 years. And after a week of using filtered tap water, the hard water traces on the sides and bottom became evident. It is emptied and wiped dry at night before going to bed. The next day is filled and used regularly; at least once an hour. It gets refilled at least once in a day. We are trying an experiment to just leave the hard water scales around and once a month try the recommended cleaner. We shall see how long it lasts. I wish the engineers would find a material that does not form these hard water traces or at least regularly find a way to get rid of them. The keys to unlock and dispense seems to be in the wrong place, it seems more intuitive / force of habit to press the timer button. So, the button positions were moved. The power cord connection used to be magnetic which was easier to remove and put back. I thought it was a better engineering choice than the current one which requires more to insert it. The removal and insert at least once a day I would think in time this connection can become loose. Overall it is still a reliable unit and I picked this because it seems some effort was made to reduce the amount of known health hazard plastics / rubber used.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5
Premium water boiler
on July 16, 2022
Posted by: Thelorax77
from Auburn, ME
Gender:Female
[This review was collected as part of a promotion.] This is a fantastic water boiler and heater. Looks great with plenty of water capacity, but also, you can tell it's designed with quality a d function in mind The swivel base is a nice feature, makes it easy to turn smoothly without jostling the whole machine.
Different temperature settings for your different needs, and even a timer. I like the electric dispensing too and it has a lot of premium features like automatic shut off, dispense lock, and it has leak protection if it gets tipped over!
Water heats up/boils in a flash. This is the ultimate in convenience and efficiency. I love it.
Different temperature settings for your different needs, and even a timer. I like the electric dispensing too and it has a lot of premium features like automatic shut off, dispense lock, and it has leak protection if it gets tipped over!
Water heats up/boils in a flash. This is the ultimate in convenience and efficiency. I love it.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Linda W.
Verified Purchase:Yes
I was disappointed in the power cord. The length of the cord is a little short and limits where you can place it on the counter and also limits the swivel function. In my case, I can't use the swivel function in the location I need to have it. Second, the power cord is not the magnetic type so it requires more effort to plug/unplug it. My previous water boiler had a magnetic type power cord (easy to plug in/unplug which was also a slightly longer length. Third, the Prop65 warning applies to the power cord so it would have been better if the cord could be attached more easily to the boiler (like the magnetic type) instead of having to grip the plug firmly to push the cord in.
The main reason I purchased this model was because it said it was BPA Free on Zojirushi's online store. But I don't see this feature noted on the box it came in nor in the owner's manual.
The main reason I purchased this model was because it said it was BPA Free on Zojirushi's online store. But I don't see this feature noted on the box it came in nor in the owner's manual.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Customer Service, May 27, 2021
We appreciate you taking the time to provide us with feedback and reviewing your purchase. The length of the power cord is 2' 11". The Prop 65 warning pertains to the packaging material which contains Styrene and the power cord which contains BPA (neither of these would come into direct contact with food or beverage). Please note that the warning does not mean that our products will necessarily cause harm or that they violate any product safety standards by the FDA. In fact, the California government has clarified that “the fact that a product bears a Proposition 65 warning does not mean by itself that the product is unsafe.”
Written by a customer while visiting zojirushi.com
Posted by: Anna
from San Diego, CA
Gender:Female
Verified Purchase:Yes
This is my third hot water pot for 22 years. It's not a replacement. I bought it for my husband, who enjoys cups of green tea during his workday. But his nearest water source is a 15 minute walk one way. This pot keeps hot water perfect for tea, ramen, soups and other drinks at the touch of his finger. He also sleeps it during the night so as not to waste energy. The dispenser comes in two speed so as not to splash. Overall, my husband could not think of a day without their handy appliance anymore
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Cayenne
from CA
Gender:Female
Verified Purchase:Yes
Unlike the older boiler, I can feel the heat outside of the new boiler and it can dent easily.
Response from zojirushi.comBy Customer Service, June 29, 2021
We appreciate your feedback! This water boiler is not insulated so some heat will transfer to the outside wall. It will only get warm, this is normal. Our water boilers are designed for stationary use where falls or impacts should not occur with frequency. Our CV-DCC VE Hybrid Water Boiler is vacuum insulated alternative that is available. Please let us know if you have any questions!
Written by a customer while visiting zojirushi.com
Posted by: Clayton
from Utah
Verified Purchase:Yes
We love it so far! Also feel safer using this Made in Japan product because of their rigorous material safety and quality standards. The one area of frustration for me is the fact that the timer is not able to be set at exactly a specific time to turn on in the future. Instead it requires the odd increment of hours.(eg turn on 10 hours from now) This means I have to set the timer at the exact time every night before bed on the hour which is frustrating if I forget to do this. Poor interface design and I hope they fix this in future versions
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5
Not just for tea
on July 20, 2022
Posted by: Kbug
from Washington
[This review was collected as part of a promotion.] I knew my husband would enjoy using this water boiler and warmer for tea, but I really had not thought about other uses. It is really warm this summer so heating up the house with a tea kettle is out of the question. However, we also can avoid heating up the house boiling water for pasta and other dinner items. This changes everything.
The boiler works amazingly fast. Even when I am running late getting dinner started I can get it done on time.
The boiler works amazingly fast. Even when I am running late getting dinner started I can get it done on time.
First off it is super easy to use and holds a lot more water than it looks like it would. Enough to fill up a pot with water for pasta, soup or for the entire family to have tea.
Second, it doesn't radiate the heat into the house. The outside is not hot to the touch. This is amazing for summer but also makes me feel safer that kids and pets can't get hurt if they touch it.
Overall I am very pleased with this. It has made making dinner so much easier and faster, I don't have to wait hardly at all for water to boil anymore. It feels very well made and sturdy and also looks nice so I can leave it on the counter where I use it daily now.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5
High quality
on July 14, 2022
Posted by: Emily14
from Baltimore, MD
Gender:Female
[This review was collected as part of a promotion.] This Zojirushi Micom Water Boiler & Warmer is a great way to have hot water at your fingertips anytime of day or night. It can be used for tea, noodles, cooking, baking, soups and so much more! It's very durable and is very easy to clean. It has 3 different temp settings to make that perfect cup of tea. I love that it has a lock button on it to prevent leaks or spills so that you never need to worry about getting burned or the kids getting burned as well. It's energy efficient too which is a plus. Looks very sleek on my kitchen countertop. I would definitely recommend this to my friends and family. This is a brand that I trust.5 stars!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com