Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
3
Panel could better
on December 22, 2023
Posted by: 04042022
[This review was collected as part of a promotion.] It works good but could be better. The keyboard is not so functional.
Value
3
Response from Samsung USBy Social Commerce, December 28, 2023
Hi there 04042022,
Thanks for taking the opportunity to review your Samsung Galaxy S23. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the on-screen keyboard isn't working, like if it's frozen or unresponsive, please take a moment to review, "Keyboard is not working on Galaxy phone or tablet" to help resolve what you may be experiencing with your Galaxy S23, linked below. Using the default keyboard, clearing the cache, and checking for software updates are some of the things you can do to solve the issue. Please do not hesitate to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We're here to assist you in every way that we can! Have a fabulous New Year! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01209532/
Thanks for taking the opportunity to review your Samsung Galaxy S23. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the on-screen keyboard isn't working, like if it's frozen or unresponsive, please take a moment to review, "Keyboard is not working on Galaxy phone or tablet" to help resolve what you may be experiencing with your Galaxy S23, linked below. Using the default keyboard, clearing the cache, and checking for software updates are some of the things you can do to solve the issue. Please do not hesitate to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We're here to assist you in every way that we can! Have a fabulous New Year! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01209532/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera Quality
on December 23, 2023
Posted by: Zodric
[This review was collected as part of a promotion.] As someone who likes going out with friends I like to take alot of pictures and compared to my older samsung the S23 just is like a whole new experience the quality is really great and the fact you can zoom out even more to really capture everything also like the slightly bigger phone size great for watching shows
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has more than that advertised
on December 23, 2023
Posted by: Frejnick
[This review was collected as part of a promotion.] Youtube is great to watch...the screen size allows to see image and picture at high quality. The processor is so fast and can do a lot of stuffs in short time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Option
on December 24, 2023
Posted by: dyanlh
[This review was collected as part of a promotion.] My last Samsung broke and I was really upset. It was a really good phone. I might have held onto it longer had it not broke. But it pushed me into looking into new phones. I looked at a few, and then I saw this in Black Friday and took it. I can't say that I regret it. I am not a gamer, and I don't watch much TV on here, but it does have a nice picture and video quality. After the initial setup and investigating of features, the battery more than lasts all day. I am a modest user. I would recommend it to anyone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on December 24, 2023
Posted by: Monoisme
[This review was collected as part of a promotion.] Switching from a cheaper A phone to the s23 was sureal. Paring this phone with my galaxy watch 4 made my life a lot easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic phone
on December 24, 2023
Posted by: levi
from coos bay, oregon
Everything is great so far. Have taken any pics. yet, by then I will probably give it a 5 star rating.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek design, sharp flat screen, easy to carry
on December 25, 2023
Posted by: Phoenix
[This review was collected as part of a promotion.] Work, work and work - it has become my productivity tool.
display is smooth and responsive
Sleek design that's easy to hold
Bright, sharp, flat screen
Great battery life
Solid, versatile cameras
display is smooth and responsive
Sleek design that's easy to hold
Bright, sharp, flat screen
Great battery life
Solid, versatile cameras
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on December 25, 2023
Posted by: Vinforce
[This review was collected as part of a promotion.] S23 is the one such a compact phone. It has awesome camera and screen clarity when comparing other equivalent phones. I don't see any issues in its performance as it's been 8 month since I bought it.
I always feel Samsung UI is the best and S23 proves it!!
I always feel Samsung UI is the best and S23 proves it!!
Value
5
Written by a customer while visiting Samsung US