Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
4
Great Features
on December 14, 2023
Posted by: Love2Shop
from Cincinnati
I bought this a month ago and am so happy Samsung galaxy is this
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone to own, it does what is needed
on December 14, 2023
Posted by: MrKrazy
[This review was collected as part of a promotion.] It's used as a daily phone, for emails. Calls and messages.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A reliable phone!!!!
on December 15, 2023
Posted by: Gabedefox
[This review was collected as part of a promotion.] This phone has been amazing since getting it!!! The battery life is definitely the best part of this whole phone! But the specs on this phone is entirely 10/10!! Everything feels responsive and smooth! Opening apps are seamless and no lag from hardware! If you ever wanted to try samsung for the first time this is an amazing phone to switch to!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone for the price
on December 15, 2023
Posted by: BLAIDDRWG359
[This review was collected as part of a promotion.] I use the Samung S23 as a daily driver phone after purchasing it for the OneUI 6 Beta program.
The phone is amazingly comfortable to use, has a bright readable screen under 90% of lighting conditions. The keyboard even for large fingers is decent and the ability to use AR avatars created in the AR Studio make for fun replies across RCS enabled devices.
The device pairs well with many Bluetooth devices (including BT capable hearing aids) and can utilize both Bluetooth LE and standard Bluetooth connections.
WiFi connectivity is the latest WI-FI 6 Standard, enabling speedy access through the latest WI-FI 6 access points/routers. This model can utilize 4g, 4g LTE and 5g mmWave (where available), and provides excellent reception.
While I do not play a lot of games on my phone, I note that the Snapdragon 2 processor and accompanied memory provides a very responsive experience when playing games.
For productivity, the S23 features Samsung DEX, which when paired with compatible monitors, and Bluetooth keyboards/mice, provides an effective desktop work environment
The S23 also works with Microsoft Phone Link to provide a one stop communication hub.
Battery life is also very decent for the average user, and the phone can be charged rapidly by either USB or by Qi charging.
Overall the S23 delivers very well for a lower end "Flagship" device, with a good mix of power, performance and usability...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Overall slow
on December 15, 2023
Posted by: Chefladi
[This review was collected as part of a promotion.] Overall okay. Not much difference from my S21. Some of my apps don't load unless I restart my phone. Google play system won't update to current, it's stuck on the July update. Also web pages take longer to load whether I'm on WiFi or just mobile data.
Value
3
Response from Samsung USBy Social Commerce, December 21, 2023
Greetings Chefladi,
Thank you for finding the unobstructed time out of your busy day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Take a look at, "App is crashing or not working on Samsung phone or tablet" when you have some available time out of your busy holiday shopping schedule to help resolve what you may be experiencing with your Galaxy S23. Please feel free to contact Samsung Support afterwards if you would like any additional assistance or if you have any questions for us. We're here to help you in every way that we can! Thank you for being a faithful Samsung customer. Have a wonderful holiday season!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Thank you for finding the unobstructed time out of your busy day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Take a look at, "App is crashing or not working on Samsung phone or tablet" when you have some available time out of your busy holiday shopping schedule to help resolve what you may be experiencing with your Galaxy S23. Please feel free to contact Samsung Support afterwards if you would like any additional assistance or if you have any questions for us. We're here to help you in every way that we can! Thank you for being a faithful Samsung customer. Have a wonderful holiday season!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Written by a customer while visiting Samsung US
Customer Rating
4
Great features! Battery life is on par with just a
on December 15, 2023
Posted by: dante2013
[This review was collected as part of a promotion.] Just general calling & texting. A little web browsing, etc,...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features
on December 16, 2023
Posted by: Cocolove85
[This review was collected as part of a promotion.] I have experienced a lot of things on this product that I never had for any other phone that I ever had. I would tell anyone to get this phone. I also purchased to earbuds that is awesome to use, not only it matches my phone which is the green color but the sound proof tunes out everything in the background so that you can hear clearly while talking or listening to music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
keeping up the paces
on December 16, 2023
Posted by: Ve3t0r
[This review was collected as part of a promotion.] Samsung has done it again.. Just like my last 3 devices I am completely satisfied with my s23 it smoothly transitioms from app to app with zero lag. Feom openong the internet to make a quick search to calling up a friemd to tell them what I learned.. I depend on my device daily to send and receive calls/texts to my customers as a mover.. If i have to notate a damage on a customers furniture I can quickly take a high quality photo that documents the condition of which the item wqs received.. Along my adventure I can document the incredible scenes I travel through from the Columbia River Gorge (Oregon) to the Moab Dessert in Utah. Im my downtime I can play Pokemon and simultaneously stream music from YouTube without any noticed slowdowns.
Value
5
Written by a customer while visiting Samsung US