Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
5
Excellent quality takes amazing pictures
on December 12, 2023
Posted by: Primetime87
[This review was collected as part of a promotion.] Excellent streaming video pictures are of great quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simeple to use, light weight. Battery problem.
on December 12, 2023
Posted by: Bharatreddi
[This review was collected as part of a promotion.] The phone is just sweet and simple. The resolution of this device is great, which is used for video streaming and gaming.
You just don't need to know something to use this phone. You will automatically know everything once you use it.
Photography is simple superb. It takes very good quality photos without any settings. It auto focus the place and people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Review of the S23
on December 12, 2023
Posted by: Davidsr1570
[This review was collected as part of a promotion.] This phone doesn't hold a charge for long and constantly overheats. It dies great with other things in some what happy with it
Value
3
Response from Samsung USBy Social Commerce, December 14, 2023
Salutations Davidsr1570,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries from inside the car into our homes, to accidentally losing our phone during one of the many stops of running our errands, to even when someone decides that our Galaxy S23 looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Were you aware that the Galaxy S23 has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty amazing, right? Be sure to check out the articles that I have included below for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. When you have a free moment available out of your busy schedule, please also take a look at the article titled, "Keep your Galaxy device at its normal operating temperature" to help resolve what you have described to be experiencing with your Galaxy S23. Please do not hesitate to contact Samsung Support after reviewing the provided resources if you have any questions for us or if you would like any further assistance. We're always here to assist you in every way that we can! Happy Holidays and thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries from inside the car into our homes, to accidentally losing our phone during one of the many stops of running our errands, to even when someone decides that our Galaxy S23 looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Were you aware that the Galaxy S23 has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty amazing, right? Be sure to check out the articles that I have included below for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. When you have a free moment available out of your busy schedule, please also take a look at the article titled, "Keep your Galaxy device at its normal operating temperature" to help resolve what you have described to be experiencing with your Galaxy S23. Please do not hesitate to contact Samsung Support after reviewing the provided resources if you have any questions for us or if you would like any further assistance. We're always here to assist you in every way that we can! Happy Holidays and thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great for me! Easy to learn! Works w
on December 12, 2023
Posted by: CrazyBusyMama
[This review was collected as part of a promotion.] I use this phone for work for streaming for my kids on occasions and many other things! The camera is such good quaility!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and Fast
on December 12, 2023
Posted by: KatoKato
[This review was collected as part of a promotion.] Fast processor with great screen resolution.
This phone is a perfect combination of size and speed. It fits in my pockets and bags but also has a nice sized screen that isn't to big to hold comfortably.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung S23!
on December 12, 2023
Posted by: YoriKins
[This review was collected as part of a promotion.] I use it when calling or taking photos, the camera quality is so freaking amazing!! It is so sleek and never let's me down when it comes to taking a good video or picture!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lasted a long time
on December 12, 2023
Posted by: Steelhorse
[This review was collected as part of a promotion.] Streaming, personal use is what it's mainly used for. Works great...gets a little funky when an update it needed but the update typically fixes whatever problem I had. Shockingly I haven't see any issues with the battery life decreasing and I'm going on year 3 with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love how fast it is
on December 12, 2023
Posted by: Sun2shyne
[This review was collected as part of a promotion.] I use it fir everything from gaming to checking my email i love how many things I can do with it and how fast it moves
Value
5
Written by a customer while visiting Samsung US