Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
5
This product has great features
on December 12, 2023
Posted by: Lovelylady
[This review was collected as part of a promotion.] For everything such as streaming, gaming, movies, work, school.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is easy to use
on December 12, 2023
Posted by: BeauSki73
[This review was collected as part of a promotion.] Love the phone and all its features. Only complaint would be the battery life. Better have a charger pack and cord if you don't have a place to chargd.
Value
3
Response from Samsung USBy Social Commerce, December 14, 2023
Hi BeauSki73,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy S23 has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty cool, right? Be sure to check out the articles that I have included below for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. Please do not hesitate to reach out to Samsung Support if you would like to ask us any questions or if you would like any additional assistance after reviewing the provided resources. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy S23 has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty cool, right? Be sure to check out the articles that I have included below for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. Please do not hesitate to reach out to Samsung Support if you would like to ask us any questions or if you would like any additional assistance after reviewing the provided resources. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
RELIABLE WITH QUALITY
on December 12, 2023
Posted by: Manny210
[This review was collected as part of a promotion.] Got this phone during black Friday and my God this had been the most indestructible phone I've had I'm clumsy ill say that but for home many times I've dropped it and not even a scratch shows the craftsmanship along with the quality of the camera you can't beat that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 12, 2023
Posted by: Sandis
[This review was collected as part of a promotion.] I love this phone i use it for business and personal and its awesome. Pictures are amazing and when playing games they run smooth no issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love hate relationship
on December 12, 2023
Posted by: Kaikai
[This review was collected as part of a promotion.] I love the camera on the phone itself but the camera through apps such as snapchat and Instagram looks awful. Bixby is extremely hard to use and make it 10 times more difficult to take screenshots and power off the phone. The new emoji update is so awful and whoever suggested that needs to be fireddd.
Value
3
Response from Samsung USBy Social Commerce, December 13, 2023
Hey there Kaikai,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are feeling unsatisfied with the quality of the imagery being offered by your third-party applications, we recommend utilizing your Galaxy S23 camera to capture your content, saving it to your gallery, and then uploading to the app of your choosing. Did you know that you can use your palm to capture your screenshots? To capture an image of your screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen: From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. > Tap to enable this feature. For your convenience, I have included a link below that contains your device manual so that you can easily customize the settings of your device and become more familiarized with its features. Without having more information regarding what you may be experiencing with Bixby and without being able to ask you any follow-up questions, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting. Thank you for your feedback and for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are feeling unsatisfied with the quality of the imagery being offered by your third-party applications, we recommend utilizing your Galaxy S23 camera to capture your content, saving it to your gallery, and then uploading to the app of your choosing. Did you know that you can use your palm to capture your screenshots? To capture an image of your screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen: From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. > Tap to enable this feature. For your convenience, I have included a link below that contains your device manual so that you can easily customize the settings of your device and become more familiarized with its features. Without having more information regarding what you may be experiencing with Bixby and without being able to ask you any follow-up questions, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting. Thank you for your feedback and for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
The features
on December 12, 2023
Posted by: Ladyjay112516
[This review was collected as part of a promotion.] I use my phone for gaming, watching videos, school work. Although, it is bigger than my hand I love Samsung. The power share, fast charging, screen size everything is just perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade from my S21
on December 12, 2023
Posted by: HOlPandy
[This review was collected as part of a promotion.] Great iterative upgrade from my S21. Better specs all around, quicker and more responsive.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features on galaxy phone
on December 12, 2023
Posted by: Melovesamsung
[This review was collected as part of a promotion.] I love love love the screen mirroing because i dont have internet at home so I screen mirror it to my smart tv and let my kids watch shoes and I can still use my phone as usual.
Value
5
Written by a customer while visiting Samsung US