Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
3
It has great features, but glitches alot
on December 12, 2023
Posted by: Love2streammusic
[This review was collected as part of a promotion.] I use my phone for everything my job, gaming and streaming, but has locked me out of my Google and can't downany new apps and it runs so slow
Value
3
Response from Samsung USBy Social Commerce, December 14, 2023
Good day Love2streammusic,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We suggest reaching out to Google to seek assistance in unlocking your account so that you can begin downloading your apps once again. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have included your software update below. Let us know if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We suggest reaching out to Google to seek assistance in unlocking your account so that you can begin downloading your apps once again. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have included your software update below. Let us know if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Storage capabilities is great
on December 12, 2023
Posted by: Readyrob
[This review was collected as part of a promotion.] I use my device for pictures. Business matters everything it is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is resilient
on December 12, 2023
Posted by: Bop2Luv
[This review was collected as part of a promotion.] My phone is amazing!!! , basically its a daily component of my life. The battery life is a stud. Also all the features are easy to use and understand, have the built in screen protector which is a necessity with my grandkids around, lol.Also I've never had a problem with the Samsung Galaxy never!! The only phone I will spend my hard earned cash on. How can forget one of the most important features is the camera, top notch photos!!! Takes the best photos as if I was a professional!!! Ok now I'm done lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great working phone never had an issue
on December 12, 2023
Posted by: 10211999
[This review was collected as part of a promotion.] Works great never had an issue, allways turns on and battery lasts. While
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
lasts a long time. good battery life
on December 12, 2023
Posted by: easye115
[This review was collected as part of a promotion.] I've had this phone for almost 3 years now it has continuously worked well, battery life is excellent and it has a good enough camera to last. This phone has lasted the longest and I don't plan on switching any time soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The upgraded chip works much faster.
on December 12, 2023
Posted by: Andrep
[This review was collected as part of a promotion.] I thought the phone was worth the upgrade do to the quicker processor that this phone was getting outfitted with. Noticed immediately how much faster and responsive it was. Very sanpy and quick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera
on December 12, 2023
Posted by: Snazzy
[This review was collected as part of a promotion.] I use my device as a camera and for emails, texts, and video messaging. The photo quality is excellent and I am able to do work like emailing and drafting documents on the phone when I am traveling. Overall very efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on December 12, 2023
Posted by: Donnie420
[This review was collected as part of a promotion.] I love how it connects to all my devices and services, how fast the service and data is. And the apps that are on it work real well together. The phone itself is durable and very easy to use.
Value
5
Written by a customer while visiting Samsung US