Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
5
Amazing phone
on December 12, 2023
Posted by: Dullll
[This review was collected as part of a promotion.] Use it for almost everything and it's amazing at it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Takes great photos
on December 12, 2023
Posted by: Prattsbunbun
[This review was collected as part of a promotion.] Great for gaming, video call and chat. Love the look of the phone. I enjoy Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 12, 2023
Posted by: Tax2020
[This review was collected as part of a promotion.] I really like the cámaras and how i can open multiple apps at once it can be teally productive also sound quality is not bad and I like that fact that i can easily share documents with quick share and playing games are nice not bad graphics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is easy to learn how to use.
on December 12, 2023
Posted by: ScoobyDoo
[This review was collected as part of a promotion.] Great quality. Wonderful software. Fast and efficient. Great battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S23 Review
on December 12, 2023
Posted by: Habe11
[This review was collected as part of a promotion.] It is a good phone but wifi 6E is bad on the phone. Sometimes when I would go up and down my stairs my phone would turn off.
Value
3
Response from Samsung USBy Social Commerce, December 13, 2023
Howdy Habe11,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments? Samsung Care+ comes in handy for those unfortunate situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the 100th bag of groceries from inside the car into our homes, to accidentally losing our phone during one of the many stops of running our errands, to even when someone decides that our Galaxy S23 looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. When you have some free time out of your busy holiday shopping season, please take a few minutes to look over the article that I have linked below for you titled, "Galaxy phone or tablet Wi-Fi connection issues." It contains some troubleshooting steps that you can take to help resolve what you have described to be experiencing with your Wi-Fi connectivity. Feel free to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We're always here to help you in every way that we can! We hope that you have a wonderful holiday season and thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments? Samsung Care+ comes in handy for those unfortunate situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the 100th bag of groceries from inside the car into our homes, to accidentally losing our phone during one of the many stops of running our errands, to even when someone decides that our Galaxy S23 looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. When you have some free time out of your busy holiday shopping season, please take a few minutes to look over the article that I have linked below for you titled, "Galaxy phone or tablet Wi-Fi connection issues." It contains some troubleshooting steps that you can take to help resolve what you have described to be experiencing with your Wi-Fi connectivity. Feel free to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We're always here to help you in every way that we can! We hope that you have a wonderful holiday season and thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone
on December 12, 2023
Posted by: Nicklebee50
[This review was collected as part of a promotion.] This device is an excellent phone. I work a lot on my device and it has always been quick with very little lagging. It will occasionally get hot during use, and will not charge during that time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S23
on December 12, 2023
Posted by: Philly
[This review was collected as part of a promotion.] It has a lot of memory ... Sort of small I prefer large phones like the note. But it was free and that is what I needed at the time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best
on December 12, 2023
Posted by: Lizxoxo
[This review was collected as part of a promotion.] I use my phone for work, social and daily use. It works amazing with no glitch.
Value
5
Written by a customer while visiting Samsung US