Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
4
The camera is awesome and I like the big screen
on November 13, 2023
Posted by: Nikkigrl
[This review was collected as part of a promotion.] I use it for streaming videos, tethering to my other devices when I'm not home, and coaching my kid's team
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's a great phone but doesn't hold charge
on November 13, 2023
Posted by: Love2Groom
[This review was collected as part of a promotion.] Not to great phone get hot and doesn't hold charge
Value
3
Response from Samsung USBy Social Commerce, November 20, 2023
Hello there,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection. Samsung Care+ is great for those unexpected situations we sometimes find ourselves in like leaving your phone behind somewhere along the way while running errands, dropping and shattering your screen, having it stolen, to taking an impromptu dip in the ocean with your phone is still in your hand. Talk about the ultimate peace of mind when it comes to protecting your investments! Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked a few articles that you may find beneficial in resolving what you have described to be experiencing with your device. These articles are titled, "Keep your Galaxy device at its normal operating temperature," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Check them out when you have some free time out of your busy schedule. Let us know if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection. Samsung Care+ is great for those unexpected situations we sometimes find ourselves in like leaving your phone behind somewhere along the way while running errands, dropping and shattering your screen, having it stolen, to taking an impromptu dip in the ocean with your phone is still in your hand. Talk about the ultimate peace of mind when it comes to protecting your investments! Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked a few articles that you may find beneficial in resolving what you have described to be experiencing with your device. These articles are titled, "Keep your Galaxy device at its normal operating temperature," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Check them out when you have some free time out of your busy schedule. Let us know if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera perfect phone
on November 13, 2023
Posted by: Withlovett
[This review was collected as part of a promotion.] I use my phone for videos and pictures. Many other apps I have to use for work In my phone functions quickly I can't find anything I could complain about. My favorite is that I can take pictures of the moon and get good definition
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on November 13, 2023
Posted by: CHERI1PYE2
[This review was collected as part of a promotion.] The camera is the best feature and all the endless things you can do with the camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23
on November 13, 2023
Posted by: Auntnina
[This review was collected as part of a promotion.] Great device, I will always be a loyal Samsung customer. Their phones are always easy to use and navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone.
on November 13, 2023
Posted by: ILoveTech
[This review was collected as part of a promotion.] I use this phone for personal use. I have used it as my only camera on about 4 vacations. Camera is great. Takes better pictures than my friends iPhone. I like the photo editing software. I also use this to take notes, especially while I'm buying a new house. I play some games, and they all work well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung yet
on November 13, 2023
Posted by: TIPTop
[This review was collected as part of a promotion.] I love how customizable the S23 is. The camera is great. I use this phone to work gig jobs and I'm able to snatch offers quicker than with my old phone. Also simple design. I am happy Galaxy no longer uses the edge screen. The flat screen makes it feel more protected. Overall great phone :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loyal to samsung and will continue to stay loyal
on November 13, 2023
Posted by: Dprice2413
[This review was collected as part of a promotion.] I love my Samsung weather I'm streaming sports checking stats for mma or football or editing photos for all my product listings my Samsung does it all! With the multi app feature I can use split screens to watch my games and also check current stats. I will have my game streaming and then have it split screen with Google Chrome to monitor stats in real time. It's super convenient and really easy way to get the best of both worlds! I also love the photos my samsung takes but it gets better! With the samsung photo editor tool i can enhance my image or use various filters and even use the erase tool if someone photo bombs my picture or i want to remove something in the background. So weather its sports, listening to podcast and seamlessly switching between screens, or editing photos for my online stores samsung does it all! Ive been loyal since flip phones of samsung and will continue to do so.
Value
5
Written by a customer while visiting Samsung US