Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7 out of 5
4.7
(4,048 Reviews)
Open Ratings Snapshot
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product. 
(
66 out of 81
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
3 out of 5
3
Same phone in basic design and operation
on November 13, 2023
Posted by: AYoung
[This review was collected as part of a promotion.] Its used for work, streaming, and normal phone functions. The camera is really good I must say. I would put it against any other make. But like most androids after time they lose speed and get laggy. Some of the issues honestly is Google issues and not the operation or construction of the phone. But I've owned galaxy phones and notes, and I don't see a reason to ever switch to something else. It's reliable and works as it should.
Value
3 out of 5
3
Response from Samsung USBy Social CommerceNovember 20, 2023
Greetings AYoung,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not done so yet already, please make sure that they software on your Galaxy S23 has been updated with the most current version available, linked below. Feel free to contact Samsung Support if you would like any further assistance or if you have any questions for us. We always here to assist you in any way that we can! Thank you for being a dedicated Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
"Masterpiece Unleashed: Samsung Galaxy S23 Review"
on November 13, 2023
Posted by: Roomi210
[This review was collected as part of a promotion.] Design:
The Samsung Galaxy S23 has a sleek, premium appearance with a brilliant display and a slim, ergonomic structure that feels good in the hand. The materials used and the attention to detail boost the aesthetics. Performance:
The S23 boasts top-tier performance thanks to its newest processor. It excels in multitasking, gaming, and demanding applications. The smooth performance is matched by an efficient battery that keeps up with the user's day.
Camera: The S23's camera system produces excellent images and videos. Its array of lenses and smart software produce clear, detailed images even in low-light circumstances. The many filming modes and editing features provide variety and creativity.
Features: 
Samsung's latest flagship phone includes a plethora of features, ranging from an upgraded security system to novel tools that improve the user experience. The use of AI and smart capabilities enhances daily interactions by making processes more fluid and intuitive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on November 13, 2023
Posted by: Lovelyphone
[This review was collected as part of a promotion.] Awesome phone. Would not have any other phone. I love everything about it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone looks and preforms amazing!
on November 13, 2023
Posted by: Hittman
[This review was collected as part of a promotion.] I use my phone for youtube, tiktok, message my friends
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You really DO get what you pay for.
on November 13, 2023
Posted by: Griddy
[This review was collected as part of a promotion.] I have for years been a fan of mid to lower level phones. This cycle, after the premature demise of such a phone due to a poorly engineered USB power port, I splurged and bought a flagship.level phone in the form of the S23. I'm not a fan of BIG phones and I find the S23 just a perfect size; decent screen size but fits easily in the pocket. The Samsung Android build is not skinny, but neuter is it totally bloated with unwanted, non-removable apps. I have gotten some terrific shots with the selection of cameras on the S23 and while I never thought performance was all that important ad I don't game on my phone, the extra RAM and CPU power makes for a noticably smoother experience. Finally, the ability to run both a SIM and an eSIM let Mr stop carrying both a work and a personal phone to maintain 2 numbers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S23 big bang in a small package
on November 13, 2023
Posted by: ddroid
[This review was collected as part of a promotion.] I use my phone all day this generation has amazingly good battery life. The have the power to do small coding projects or play any games that I have tried very well. Routines are very easy to setup and can be helpful for those of us that are working all the time and forget things. The s23 is a smaller phone than most flagship phones but it's easy to use one handed and fits all the way in your pocket. It doesn't really suffer any performance issues. My girlfriend has an s23 ultra and this is not far from its level of performance. All on all a great little phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The peoduct has great performanance
on November 13, 2023
Posted by: LovePotatoes
[This review was collected as part of a promotion.] The phone has amazing features, its really fast and the cameras are great even at low light. I love the photo editor and the AI features the phone has. It can run all the games i tried and the battery life is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone has lots of features
on November 13, 2023
Posted by: Luvtink13
[This review was collected as part of a promotion.] Use my device for streaming movies/games, camera takes good pictures n videos , very light weight easy to carry .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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