Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
3
Samsung s23
on November 13, 2023
Posted by: Cathacker
[This review was collected as part of a promotion.] Nothing to crazy just amother phone
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Value
3
Response from Samsung USBy Social Commerce, November 20, 2023
Salutations Cathacker,
Thanks for taking the opportunity to review your Samsung Galaxy S23. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like to share any additional feedback with us regarding your purchase. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the opportunity to review your Samsung Galaxy S23. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like to share any additional feedback with us regarding your purchase. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Features and cameras
on November 13, 2023
Posted by: Val2mine
[This review was collected as part of a promotion.] I love all the features and the camera is just amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the speed and the split window feature
on November 13, 2023
Posted by: 5Elmnt
[This review was collected as part of a promotion.] I use my phone to watch games in split view while also checking out stats and line-ups.I also love watching cnbc stock market news in split screen I can view charts and news at the same time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 13, 2023
Posted by: Cody25
[This review was collected as part of a promotion.] Good for streaming and playing games. Doesn't get hot when charging, decent charge time. Able to look up things when you need to, able to organize your apps how you want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is easy to use
on November 13, 2023
Posted by: Baristabean
[This review was collected as part of a promotion.] I use this device to stream, make calls and trxt, listen to music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera
on November 13, 2023
Posted by: Jls847
[This review was collected as part of a promotion.] I use this phone for messaging, calls, recording and uploading onto YouTube, social media and taking photos. I can and do almost everything from this phone!
I love the look, feel and size of the phone. The device is thin and lightweight. A nice screen size that isn't totally obnoxiously huge.
Photo quality is out of this world! By far the best zoom and picture quality I've had on a phone yet!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone overall with a few minor laws
on November 13, 2023
Posted by: StepOnMe108
[This review was collected as part of a promotion.] I like the phone overall, but I don't like the camera. When I zoom in, it gets really fizzy. It's very odd. It's also slower than I thought it would be. Not much difference between this and my old phone, the note 20, speed wise. If I had to pick, I wouldn't really care either way. I still would have upgraded because I needed it, bluetooth was not working great on my old phone. Not unhappy but not impressed.
Value
3
Response from Samsung USBy Social Commerce, November 20, 2023
Aloha,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! Check out the article that I have linked below for you titled, "The best camera features on your Galaxy S23" for some awesome tips to get the most out of your camera. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not done so already, please make sure that the software on your Galaxy S23 is updated to the most current version available, also linked below. Let us know if you have any questions for us or if you would like any additional assistance after reviewing the provided resources by contacting Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091862/
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! Check out the article that I have linked below for you titled, "The best camera features on your Galaxy S23" for some awesome tips to get the most out of your camera. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not done so already, please make sure that the software on your Galaxy S23 is updated to the most current version available, also linked below. Let us know if you have any questions for us or if you would like any additional assistance after reviewing the provided resources by contacting Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091862/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on November 13, 2023
Posted by: Noideahere
[This review was collected as part of a promotion.] I really like the phone. Does what I need it to do when I want. Plus the screen is nice when playing games
Value
5
Written by a customer while visiting Samsung US