Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
4
Great size and easy to use love the one hand featu
on November 13, 2023
Posted by: Bounty55
[This review was collected as part of a promotion.] I use it for every day calls and txt. Video calls and social media. I use it for all my emails and documents and the camera is great on this model.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My Review01
on November 13, 2023
Posted by: Love2see
[This review was collected as part of a promotion.] I would love a camera that can capture finer detail better. Otherwise, the phone is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So easy to manuver
on November 13, 2023
Posted by: TamieD
[This review was collected as part of a promotion.] Fits in my crossbows purse for cellphones, my pocket and many other places the Ultra and + don't fit. Fits on my hands very well. No glitches since I've owned it, going on 6 months. I really love the display. I watch a lot of shows on my phone. I listen to podcasts all the time through my phone. I love that Google podcasts is already installed and ready for me to use. I have tons of pictures stored in my phone. I have tons of apps and still plenty of room. I used to be a note/ultra user, but I have to say S23 is my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on November 13, 2023
Posted by: Eltiburon
[This review was collected as part of a promotion.] Good Phone! Good phone! Good Phone! Good Phone! Androids better than iPhone
Value
3
Response from Samsung USBy Social Commerce, November 20, 2023
Hey there Eltiburon,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are jumping over the moon after hearing such a stellar review of your Galaxy S23. We take so much pride in creating each and every one of our products, so we thank you greatly for taking the time to share your thoughts with us. Feel free to contact Samsung Support if you would like to share any additional feedback with us or if you have any questions. We are always here to help! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are jumping over the moon after hearing such a stellar review of your Galaxy S23. We take so much pride in creating each and every one of our products, so we thank you greatly for taking the time to share your thoughts with us. Feel free to contact Samsung Support if you would like to share any additional feedback with us or if you have any questions. We are always here to help! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone you could ask for.
on November 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I usef my olf phone to edit videos, talk with friends and family, play games, and check emails on. However, gaming in recent years is way too storage demanding, so that's why I switched over to a S23. Now I can do what I love and even more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone on the market
on November 13, 2023
Posted by: MilitaryTraveler
[This review was collected as part of a promotion.] The S23 has been one of the best phones I've used. After coming back to the country I needed a new phone. Going through the iPhone craze I found that the S23 had a better camera and all the features were easy to use and learn how use. I will never go with an Apple phone again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's not outdated, it's great!
on November 13, 2023
Posted by: MikeHere
[This review was collected as part of a promotion.] Actually I don't have the model listed. I still have a Galaxy S9 Plus. And you know what, people will still say it's outdated because they're already up to the s24s now. But you know, my Galaxy S9 Plus gets the job done and is still doing an outstanding job even though it's considered "outdated".
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Kinda sucks
on November 13, 2023
Posted by: Bittybiy
[This review was collected as part of a promotion.] My phone is always dropping calls. Never getting text messages while everone with different phones same service dont have the issue
Value
2
Response from Samsung USBy Social Commerce, November 20, 2023
Hello there Bittybiy,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. When you have some free time out of your busy schedule, please take a moment to review the articles that I have linked below for you titled, "Samsung phone has poor signal and cannot use data or make calls" and "Messages on Samsung phone are slow, do not send, or cannot be received" for some quick troubleshooting steps that you can take to help resolve what you may be experiencing with your Galaxy S23. Feel free to contact Samsung Support afterwards if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. When you have some free time out of your busy schedule, please take a moment to review the articles that I have linked below for you titled, "Samsung phone has poor signal and cannot use data or make calls" and "Messages on Samsung phone are slow, do not send, or cannot be received" for some quick troubleshooting steps that you can take to help resolve what you may be experiencing with your Galaxy S23. Feel free to contact Samsung Support afterwards if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Written by a customer while visiting Samsung US