Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
3
Bad signal, wifi drops
on November 13, 2023
Posted by: Nobody
[This review was collected as part of a promotion.] Phone is great for everything that doesn't require constant connection. Doesn't matter if wifi or 5guc, always drops every few minutes.
Value
3
Response from Samsung USBy Social Commerce, November 20, 2023
Hi,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. When you have the available time out of you busy day, please take a moment to review the article that I have linked below for you titled, "Galaxy phone or tablet Wi-Fi connection issues" to help resolve your Wi-Fi connectivity. Feel free to contact Samsung Support afterwards if you would like any additional assistance and/or help with troubleshooting your device. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. When you have the available time out of you busy day, please take a moment to review the article that I have linked below for you titled, "Galaxy phone or tablet Wi-Fi connection issues" to help resolve your Wi-Fi connectivity. Feel free to contact Samsung Support afterwards if you would like any additional assistance and/or help with troubleshooting your device. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Written by a customer while visiting Samsung US
Customer Rating
5
This device has fantastic features especially the
on November 13, 2023
Posted by: Minion
[This review was collected as part of a promotion.] Taking pictures, videos and watching streaming apps, as well as social media.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around great phone
on November 13, 2023
Posted by: GTCatfish
[This review was collected as part of a promotion.] My S23 is my daily device. It's dependable, great battery life, perfect size.
I average +3hrs screen ontime and battery life is seldom a worry. It either fast charges so it's not an issue or by end of day, lots battery life remains.
It's used for streaming video or audio content, social idea exchange, navigating or seeking locations, reading articles, email weather, etc.
Screen mains sharp clarity and bright. And audio is decent for smaller phone when not using ear buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quick, great speed, great camera,
on November 13, 2023
Posted by: Marcuss
[This review was collected as part of a promotion.] It does all I need it to do. Very handy, quick, love the pixels, the clarity, strong power
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on November 13, 2023
Posted by: Elevatedbrain
[This review was collected as part of a promotion.] I use my phone for all sorts of things. Work, school, banking, and I never have any issues. It just works!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful phone
on November 13, 2023
Posted by: LovelyMomma559
[This review was collected as part of a promotion.] I use my Samsung for work and school. It's the best device ever. I love it. I also like the fast charge that charges the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has a great camera.
on November 13, 2023
Posted by: Tbmluvshmn
[This review was collected as part of a promotion.] I use my Samsung service for person and business. It never lags and alis easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Keyboard still aweful
on November 13, 2023
Posted by: PrancingPony
[This review was collected as part of a promotion.] I use my device for all of the above.
The only thing that I have issues with on a constant basis and have had issues with on past galaxy devices is the keyboard. I use the keyboard on iPhone and it is so much smoother. I have no idea why.
Value
4
Written by a customer while visiting Samsung US