Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
5
Great Android
on November 13, 2023
Posted by: Kry8383
[This review was collected as part of a promotion.] This product is user friendly. It's not complicated. It has many cool features. The camera is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This particular version needs a lot updates.
on November 13, 2023
Posted by: Lboogie
[This review was collected as part of a promotion.] I use my phone for usual , every day use. This version in particular has a few bugs and slow processor.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Howdy,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 has the World's fastest Snapdragon processor ever, the Snapdragon 8 Gen 2 Mobile Platform for Galaxy. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy S23 remains updated with the most current version of software, linked below. Let us know if you have any questions or if you would like any further assistance by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/#performance
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 has the World's fastest Snapdragon processor ever, the Snapdragon 8 Gen 2 Mobile Platform for Galaxy. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy S23 remains updated with the most current version of software, linked below. Let us know if you have any questions or if you would like any further assistance by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/#performance
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone. Better than iPhone
on November 13, 2023
Posted by: Jennylou89
[This review was collected as part of a promotion.] Does everything I need it to do and more! Lightening fast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size and powerful
on November 13, 2023
Posted by: R2Dork
[This review was collected as part of a promotion.] This is my daily driver phone, used for calls, music, videos, navigation and some games. Perfect balance of screen size, features, and performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone on the market
on November 13, 2023
Posted by: Webbie1891
[This review was collected as part of a promotion.] I've had the S23 since launch and it's the best smartphone I've ever used. It's fast and the camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone for basic needs
on November 13, 2023
Posted by: Androiduser
[This review was collected as part of a promotion.] The performance is great. The Screen is bright and vivid. Everything about the phone works well. My only complaint is the battery life. It doesn't last all day and I usually need to charge around 4 pm.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy
on November 13, 2023
Posted by: QueenBoss
[This review was collected as part of a promotion.] I like my new phone from my old Galaxy S8 Active. I use my phone to watch YouTube, play games, call family and friends, and take pictures.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Hey QueenBoss,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you have any questions for us, if you would like to share any other feedback with us, or if you would like any additional assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you have any questions for us, if you would like to share any other feedback with us, or if you would like any additional assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone.
on November 13, 2023
Posted by: oldgrumpypm
[This review was collected as part of a promotion.] I use my phone for games, social media mainly. I've always been an Android person. So user friendly.
Value
5
Written by a customer while visiting Samsung US