Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
5
Best phone I've ever had
on November 13, 2023
Posted by: Daveydave
[This review was collected as part of a promotion.] It can do almost anything and everything I've needed to do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23 so far I love this phone. So amazing
on November 13, 2023
Posted by: Mrkool
[This review was collected as part of a promotion.] This phone is amazing, I love it. Has all the latest features. I am a fan of galaxy since my first phone that was the S9 . I have been purchasing them this is another year with this amazing phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] It was wonderful experience with the phone display quality and sound quality and battery life especially the display quality I liked a lot screen clarity and brightness was wonderful whenever I plan to watch on these phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product is pretty amazing
on November 13, 2023
Posted by: iwriteareview
[This review was collected as part of a promotion.] Watching YouTube and TikTok. mobile gaming. I love using my Galaxy device to browse the Internet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on November 13, 2023
Posted by: Hydeslament
[This review was collected as part of a promotion.] Absolutely fantastic phone has all the features you'd ever need and gloriously stable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down best phone EVER owned
on November 13, 2023
Posted by: Wukong
[This review was collected as part of a promotion.] The Galaxy s23 has been my favorite phone to own to date. The last phone I owned was an Iphone 14, so I've had hands on experience with the s23's competitor. To start, hardware wise, the phone is superior.
I tend to use my phone for gaming, and the direct hands on experience between both phones has shown me that the s23 runs games at a much better frame rate.
The battery lasts much longer as I don't find myself looking for a charger every 2 hours, even while gaming.
The camera quality has shown to be much better at night, especially when I'm taking shots of the sky or the moon.
Lastly, the only thing that I was worried about was my messages going green and people judging me for it on the iPhone side. while it sounds preposterous, it has even affected me signing deals at work simply because people see folks with androids as somehow lesser.
But, I was able to download an app from the play store, Sunbird, that I use as my main app for texting. It logged me into my imessage account, and my messages come up blue just like before.
So, now the only thing that was a downfall of the android is solved and I end up with a better phone as well.
10/10 would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Gilitchy at best- Always seems to be something wro
on November 13, 2023
Posted by: Kimpossible31
[This review was collected as part of a promotion.] I use my Samsung for Work and personal purposes. It seems like there's never enough memory space. It fills up WAY to quickly.
Needs more space, better updates and patches and ones that don't break the OS of the phone. Every single update comes with a slew of issues that weren't broken in the first place.
Value
2
Response from Samsung USBy Social Commerce, November 14, 2023
Hi Kimpossible31,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if more storage is something that you may be looking for. The Galaxy S23 is available in 128GB or 256GB storage options with 8GB RAM. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy S23 is always updated with the most current version available, linked below. Without having more details available regarding what you may be experiencing with your Galaxy S23 and without being able to ask you any follow-up questions in response to what you have shared with you, I suggest reaching out to Samsung Support. Please do not hesitate to contact Samsung Support if you would like any additional assistance or if you would like to provide any other feedback to us regarding your purchase. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if more storage is something that you may be looking for. The Galaxy S23 is available in 128GB or 256GB storage options with 8GB RAM. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy S23 is always updated with the most current version available, linked below. Without having more details available regarding what you may be experiencing with your Galaxy S23 and without being able to ask you any follow-up questions in response to what you have shared with you, I suggest reaching out to Samsung Support. Please do not hesitate to contact Samsung Support if you would like any additional assistance or if you would like to provide any other feedback to us regarding your purchase. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and reliable
on November 13, 2023
Posted by: Mawdog
[This review was collected as part of a promotion.] I use it for texting and gaming and you tube and tiktok.
Value
5
Written by a customer while visiting Samsung US