Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
3
Not happy with the camera
on August 21, 2023
Posted by: Irene67
[This review was collected as part of a promotion.] Streaming, music and publishing pictures and videos
Value
3
Response from Samsung USBy Debra, Social Commerce, August 23, 2023
Hello there Irene67,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 has a 12MP Selfie camera, a 12MP Ultra-Wide Camera, a 50MP Wide-Angle camera, and a 10MP 3X Optical Zoom Telephoto Camera available to capture those share-worthy moments in life. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! For your convenience, I have linked below your device's user manual along with an article titled, "The best camera features on your Galaxy S23" that is filled with a plethora of helpful tips on unlocking the potential of your camera settings. Without having more details available regarding what you may be currently experiencing with your device, I recommend reaching out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/#camera.
https://www.samsung.com/us/support/answer/ANS00091862/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 has a 12MP Selfie camera, a 12MP Ultra-Wide Camera, a 50MP Wide-Angle camera, and a 10MP 3X Optical Zoom Telephoto Camera available to capture those share-worthy moments in life. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! For your convenience, I have linked below your device's user manual along with an article titled, "The best camera features on your Galaxy S23" that is filled with a plethora of helpful tips on unlocking the potential of your camera settings. Without having more details available regarding what you may be currently experiencing with your device, I recommend reaching out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/#camera.
https://www.samsung.com/us/support/answer/ANS00091862/
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good
on August 21, 2023
Posted by: Kooltort
[This review was collected as part of a promotion.] Phone is pretty good. Hardly have any issues with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung galaxy always upgraded to next dev
on August 21, 2023
Posted by: Beajelena
[This review was collected as part of a promotion.] I use my phone to keep in contact with family friends business pay bill watch movie video play game all the work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality and durable.
on August 21, 2023
Posted by: kmk1180
[This review was collected as part of a promotion.] I'm liking my Samsung phone. There are 2 things I need in a phone.
Durable and a good camera. Durable because I have habit of dropping my phone.
Several others I had when i dropped cracked easily.
This Samsung I dropped and not a crack.
Maybe I got lucky but is relief knowing if i drop it it's not ruined right away.
And camera. I take a lot of photos on trips. Photos I've taken so far have turned out nicely. Plus editing them is super easy.
Overall, thumbs up on my Samsung phone
Durable and a good camera. Durable because I have habit of dropping my phone.
Several others I had when i dropped cracked easily.
This Samsung I dropped and not a crack.
Maybe I got lucky but is relief knowing if i drop it it's not ruined right away.
And camera. I take a lot of photos on trips. Photos I've taken so far have turned out nicely. Plus editing them is super easy.
Overall, thumbs up on my Samsung phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like it ... But...
on August 21, 2023
Posted by: MTELLC
[This review was collected as part of a promotion.] I use my S23 as a work phone. It helps me stay organized and allows me to talk to my business contacts. I really like the camera. It has such a really clear picture for when I need to take pictures of my paperwork to send in. (That's my favorite part.) I like it more if I could lock some apps so my kids won't delete them to add more games.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Iconic!!!!!!!!
on August 21, 2023
Posted by: Samusarn
[This review was collected as part of a promotion.] Once again amazing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fast and reliable.
on August 21, 2023
Posted by: Viktory
[This review was collected as part of a promotion.] I use my phone for social media keeping in touch with friends and family as well as my emails and some gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 21, 2023
Posted by: Als8217
[This review was collected as part of a promotion.] This is the best phone I've ever had. First let me say, I've used android quite a bit but never owned a Galaxy until this purchase. I'm able to take amazing photos better than my sons iPhone may I add! Gaming and streaming are flawless! Not to mention the awesome visual enhancements such as rainbow lighting up around my screen every time a notification comes through! I highly recommend, whether you're team apple or android I don't think you'll be disappointed by the Galaxy s23!!
Value
5
Written by a customer while visiting Samsung US