Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
5
Better than before.
on March 1, 2023
Posted by: RENESIS08
[This review was collected as part of a promotion.] I love my S23 ,the camera of my phone has more features, it's has a more zooming that the older model. The sound of the speaker is powerful and clear. The size of the phone is perfect to my pockets. It's easy to use and setup. I like the fast reaction between app.
Regards,
Javier
Regards,
Javier
Written by a customer while visiting Samsung US
Customer Rating
4
Why is it so hard to turn off?!
on March 12, 2023
Posted by: Steph58
[This review was collected as part of a promotion.] I love my new S23. It's basically the same as my S9 but upgraded and with mire features. I love that I can react to text messages and add recipients to text threads. BUT, I had to Google how to cut it off. Pushing the volume and Bixby button at the same time but not actually at the same time is a pain.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great battery and performance
on March 15, 2023
Posted by: Lovesamsung
[This review was collected as part of a promotion.] I use my phone for work and personal use, I drive with Lyft and it works fantastic. It was very improved battery life compared to the S22.
Written by a customer while visiting Samsung US
Customer Rating
2
My S10 was better.
on June 22, 2023
Posted by: Snider
from Phoenix, AZ
Expertise:Intermediate
With the exception of the battery's duration, my S10 was better. I have no music or photos on my phone and the storage is already half full. Yes I can use the cloud but only if I have cell service and since I tend to do a fair amount of outdoor activities away from urban areas this is a real drawback. Taking away the ability to expand storage was not a smart move.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 26, 2023
Hey Snider, we appreciate you taking time to share your feedback on your Samsung Galaxy S23. We understand how important having all of your content with you on the go is to your adventures. For this reason we do offer a few different storage options to help best suit your usage needs. We appreciate you being a Samsung customer, and have included a link to the Samsung Support Team to see if they have options available to your specific needs. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Twitter
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The S23's customization
on December 12, 2023
Posted by: ILoveThisPhone
[This review was collected as part of a promotion.] The S23 is very unique and how much potential and creativity you can do with this is actually insane! I still havnt found everything about this phone learning something about it every day. If you want a high end phone that is small and comfortable, this is the right phone for you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery is not enough
on March 4, 2023
Posted by: Nlkr
from California
Expertise:Intermediate
Even at night it will go down 5%. Not suitable for a daily driver.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, March 6, 2023
Hi Nlkr... We appreciate you taking the time to review the Samsung Galaxy S23. We value your feedback as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. Below are a few links that should be of help concerning the battery life of your device. Feel free to contact Samsung Support, also below, for any additional assistance you might need. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
new smooth feel
on March 8, 2023
Posted by: StopMonkey
[This review was collected as part of a promotion.] This SG23 has a great new feel to it. Sturdy and light. Ease of use. Quick transfer of old info. Battery life only dropped 5% overnight.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on February 26, 2023
Posted by: Nikkole
[This review was collected as part of a promotion.] The phone is really fast, quick loading times when playing games. Camera has amazing quality especially compared to my previous s9.
Written by a customer while visiting Samsung US