Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Green
Customer Rating
5
LOVE THIS PHONE
on July 5, 2023
Posted by: DaddioMax
from Rapid City, SD
Expertise:Intermediate
I'm still not aware of all the functions but I do love the camera and features I've used. I love that it's small, like my old S6... (a little smaller, actually). Classy, compact and feature packed. I can't say enough about how much I love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not that Crazy about it!
on July 26, 2023
Posted by: GRAM81
I read so many reviews about how great it was but so far I'm not on love with it. It keeps doing funny things. Maybe it will get better for that price I would hope so!
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
1
Response from Samsung USBy Debra, Social Commerce, July 27, 2023
Hello there GRAM81,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Without knowing what you may be experiencing with your Galaxy S23, I recommend contacting Samsung Support at your earliest convenience for further assistance and/or troubleshooting. Thank you for being a steadfast customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Without knowing what you may be experiencing with your Galaxy S23, I recommend contacting Samsung Support at your earliest convenience for further assistance and/or troubleshooting. Thank you for being a steadfast customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
a solid device with some decent improvements
on December 12, 2023
Posted by: SSZ123
[This review was collected as part of a promotion.] Overall I'm pretty happy with this device. It's been an improvement over the Galaxy s21 with a better camera and amazing night sight ability. I got some insane shots using a tripod and the 30 second night time lapse option. I use the device for work and personal and the work profile is probably my favorite feature in that set. I can completely shut off everything related to my work so I get no notifications or anything but can easily turn it on when needed. The latest updates also added some cool features for the quick tiles which I appreciate. I gave four stars since there's nothing earth shattering here. I would love Mag safe built in but as of now I have that via a case which works pretty well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone with amazing camera
on December 12, 2023
Posted by: Dot360
[This review was collected as part of a promotion.] It is small and fits in your hands perfectly and has really good camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Compact Phone
on February 22, 2023
Posted by: ShadowFlame303
[This review was collected as part of a promotion.] The improvements over last year's model may look minor on paper such as 200mAh bump in battery however, others changes such as storage now using UFS 4.0 (256gb and up on base S23) and a custom overclocked Snapdragon 8 gen 2 for Galaxy really make a difference in every day use as well as giving you that extra power and speed for some gaming on the go.
Samsung's AMOLED panels have to be the best ones out there, giving you nice punchy colores with 120hz as well as increase in outdoor visibility with a new max brightness.
The battery has been lasting me all day with heavy use, and being able to super fast charge (25w) the phone really helps out those longer days.
The design language taken from last year's S22 Ultra really makes the whole S23 line up look like a whole series this time around, while keeping a small form factor for the base S23.
All in all, I believe this is the best phone out there for users who want a compact premium phone.
Written by a customer while visiting Samsung US
Customer Rating
4
Decent but small
on February 25, 2023
Posted by: Jsok2023
[This review was collected as part of a promotion.] I was really surprised at the size of the phone. Smaller than the Active S8 that I was using prior. Overall though, the phone is nice and I do like the three buttons on the side. Sound quality is fantastic!
Written by a customer while visiting Samsung US
Customer Rating
5
All in one production
on February 26, 2023
Posted by: Mr23Poboy
[This review was collected as part of a promotion.] I'm in the Multi-media business, where I create advertisements for businesses, record and engineer live events, and work with movie/film set productions. This phone has been a part of it all, from designing and marketing to conferences and financing. Very reliable phone. Thank you.
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on February 28, 2023
Posted by: Ivvine1986
[This review was collected as part of a promotion.] I love my new phone. I take a lot of pictures in my work and the clarity and focus is so much better than my old one . I don't play a lot of games but the one I do play has a lot of graphics with other devices there was lagging because of this.with this phone I have not seen that and no lagging with tick tock either and sound quality is great
Written by a customer while visiting Samsung US