Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
I love the faces!!
on June 29, 2026
Posted by: ChefBeeBoi
[This review was collected as part of a promotion.] This galaxy watch has a multitude of faces that are really cool. I use it for monitoring my health,as I have heart problems. It's also great to pair with my Samsung Galaxy AI phone to receive texts and calls!! The Samsung Galaxy AI is great fror getting information and help with many projects(professional and personal) and is really fun to remix photos!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on June 29, 2026
Posted by: pchrunaway
[This review was collected as part of a promotion.] I'm still learning features. So far I am liking it. I like the reminder to move. I like that it tracks heart health and sleep health.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Decent, but still not solving big problems
on June 29, 2026
Posted by: NewToThis84
[This review was collected as part of a promotion.] Style and size are great. Functionality is pretty clean. Big issues, however-- despite several resets and multiple changes to settings, it still doesn't track sleep nor can I une it to control music/media playback on my connected device (S24ultra]
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Salutations NewToThis84,
Thanks for sharing your feedback with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to make improvements our product line to suit the needs of our customer base. Check out the resources shared below to help resolve what you may be experiencing with your device. Let us know afterward if you would like further assistance by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS00090402/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thanks for sharing your feedback with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to make improvements our product line to suit the needs of our customer base. Check out the resources shared below to help resolve what you may be experiencing with your device. Let us know afterward if you would like further assistance by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS00090402/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on June 29, 2026
Posted by: pchrunaway
[This review was collected as part of a promotion.] I'm still learning features. So far I am liking it. I like the reminder to move. I like that it tracks heart health and sleep health.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung 8 Watch
on June 29, 2026
Posted by: Shorty82
[This review was collected as part of a promotion.] Samsung watch 8. 3 months later speaker sounds blown or like its under water and I have a watch line its always disconnecting. Took it in they couldn't figure out why its disconnecting. So disappointing. Other than that beautiful watch lol.
Value
2
Response from Samsung USBy R&R Team, June 30, 2026
Good day Shorty82,
Thanks for reaching out to share your candor with us about your experience using the Samsung Galaxy Watch8. We appreciate your insights as we continue to make improvements on our product line to align with the needs of our customer base. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Feel free to check out the resources provided below and reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thanks for reaching out to share your candor with us about your experience using the Samsung Galaxy Watch8. We appreciate your insights as we continue to make improvements on our product line to align with the needs of our customer base. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Feel free to check out the resources provided below and reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on June 29, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Its perfect for work and the gym! Galaxy AI is the way to go!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Get while you can
on June 29, 2026
Posted by: StevatBarn
[This review was collected as part of a promotion.] Great Service easy to use smart looking
Make sure you get one
Just what you want
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart watch so far
on June 29, 2026
Posted by: User007
[This review was collected as part of a promotion.] Been using it for a few months and cant complain. Steps are accurate and sleep track is on point as well!
Value
5
Written by a customer while visiting Samsung US