Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6 out of 5
4.6
(3,817 Reviews)
Open Ratings Snapshot
Rating breakdown 3,817 reviews
5 Stars
2,890
4 Stars
619
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product. 
(
703 out of 817
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
1 out of 5
1
Galaxy Watch8
on November 5, 2026
Posted by: tlhugo
from Wisconsin
Expertise:Intermediate
[This review was collected as part of a promotion.] Cannot get the watch to charge. Tried 3 chargers supposedly compatable, one Samsung charger, getting error icon each time. Sad. Not good when you can't use it
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, November 6, 2026
Howdy Tlhugo,
Thank you for reaching out about your Galaxy Watch8 charging experience. We understand how important it is to keep your device powered up and ready for your day, and we want to help ensure you get a consistent, reliable charge every time.
The Galaxy Watch8 features advanced, strict-tolerance inductive wireless charging technology. To maintain peak performance and protect the device's longevity, it requires specific hardware connections rather than standard wireless charging surfaces. Here is what you need to know to ensure a successful charge:
• Puck Compatibility:
The Galaxy Watch8 requires the official EP-OL300 wireless charger like the one provided in-box or an exact model-specific equivalent. Older Samsung watch chargers or third-party wireless pads may not align correctly to transfer power.
• Power Sharing:
This model is designed exclusively for dedicated charging docks. It does not support Wireless Power Sharing from smartphones, power banks, or computers.
• Wall Adapter Power:
We recommend connecting your charging cable to a wall adapter rated at 5V/2A or higher with Power Delivery (PD). Computer USB ports, multi-port hubs, or standard 5W bricks may not provide enough energy to initiate the charge.
• Band Alignment:
Certain rigid metal, rubber, or default bands can lift the watch slightly. Ensure the back of the watch case sits completely flat and centered on the magnetic charging puck.
• Temperature Regulation:
For safety, the watch will pause charging if it detects high temperatures from direct sunlight or a recent intense workout. If this happens, letting the device cool down in a shaded area will allow charging to resume normally.
We know finding the right information can take a little time, so please take a look at the resources below. If you need any extra guidance along the way, our Support Team is happy to assist. Thank you for being a valued part of the Samsung community.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Love the Samsung Galaxy Watch 8 –44mm
on November 4, 2026
Posted by: Love2Teach
[This review was collected as part of a promotion.] The Samsung Galaxy Watch 8 is absolutely amazing! From its sleek, modern design to its incredible features, this smartwatch exceeds expectations. The 44mm display is beautiful, bright, and easy to navigate. It looks stylish while offering incredible convenience right on my wrist.
I love how it helps me stay connected, track my daily activity, monitor my wellness, check notifications, manage messages, and keep up with my fitness goals. There are so many useful features packed into one device! The customization options make it easy to personalize, and the smooth performance makes using it an absolute pleasure.
What really stands out is how Samsung combines technology, style, and everyday convenience so perfectly. Whether I'm keeping track of my activities, checking important updates, or simply enjoying its smart features, this watch makes life easier.
Overall, this is an outstanding smartwatch that delivers on quality, functionality, and style. Samsung truly knocked it out of the park with the Galaxy Watch 8! I couldn't be more impressed. Definitely a five-star product and one I would highly recommend!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 5, 2026
Hey Love2Teach,
We're thrilled to read your wonderful feedback about the Samsung Galaxy Watch8!
It is fantastic to hear that the 44mm display, seamless performance, and extensive fitness and wellness tracking features are providing you with the style and everyday convenience you look for in a smartwatch. Our team works hard to blend cutting-edge technology with intuitive personalization options, so knowing that this device makes your daily routine easier and exceeds your expectations is incredibly rewarding. Your detailed recommendation means a great deal to us. We look forward to continuing to provide you with the quality and innovation you expect from Samsung.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The awesome watch ⌚️
on November 3, 2026
Posted by: Hoan55
[This review was collected as part of a promotion.] I chose the samsung 8 watch because of the quality I have the 6 and 7 also. They worke great. The 8 feels good and solid has improved sound and I track my health and physical health with it, these features are great for me because of multiple heart issues. Thanks Samsung!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 4, 2026
Hello there Hoan55,
Thank you for being such a loyal member of the Samsung family! We are thrilled to hear that you have upgraded to the Galaxy Watch8 and that your experience with our previous models has been so positive. It is wonderful to know that you appreciate the solid build quality and the improved sound performance of your new watch. We are especially incredibly glad that the health and wellness tracking features provide such valuable support for your daily routine and physical health monitoring. Delivering reliable technology that enhances your everyday life is exactly what we strive for. You are welcome to share additional thoughts or connect with our Support Team anytime you need further assistance. Thank you for being a devoted Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great all-around
on November 1, 2026
Posted by: Trevanoc
[This review was collected as part of a promotion.] I chose Samsung's watches knowing it would do as I needed it to because the phones I used over the years I was pleased to find it lived up to it's promises and more so now that blood pressure can now be tracked too. The biggest concern that I have however is this: when starting workouts, I am told to choose start on phone or start on watch. If I start on watch, I cannot see workout progress on my phone which removes my ability to track at a quick glance, especially while biking. If I start on phone, I get to track on both, but more and more features are disappearing. For example, doing reps with a dumbbell, each rep is no longer counted and auto-paused when the total set goal is reached (e.g.: 15), forcing manual pausing between sets. Fixing these issues would bring back the fifth star in this review.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, November 4, 2026
Aloha Trevanoc,
Thank you for sharing your detailed feedback regarding your experience with the Galaxy Watch8. It is wonderful to hear that your long-standing satisfaction with Samsung phones led you to the watch, and that features like blood pressure tracking are living up to your expectations. The differences you noticed between starting workouts on your phone versus starting them on your watch are tied to how the software syncs across devices during specific activities:
• Watch-Initiated Workouts: Starting a workout directly from your watch optimizes the utilization of the wearable's standalone sensors. While this ensures deep data tracking from your wrist, the real-time display currently remains localized to the watch screen rather than mirroring simultaneously to your phone.
• Phone-Initiated Workouts: Starting a workout from your phone prioritizes your mobile screen as the primary display dashboard. However, because the phone interface acts as the main hub in this mode, certain specialized watch-side features, such as automatic rep counting and set-goal auto-pausing for strength training, do not trigger in the same way.
To get the most out of your current setup, we recommend the following approaches depending on your workout type:
• For Biking: Consider starting the workout from your watch to ensure full sensor tracking, and utilize a bike mount for your wrist or secure your watch to your handlebars if you need a quick-glance display while riding.
• For Strength Training: Initiate the workout directly from your watch rather than your phone. This ensures that the built-in accelerometers on your wrist remain active to automatically count your dumbbell reps and auto-pause when you reach your set goals.
Your insights regarding cross-device mirroring and feature consistency are incredibly valuable as software updates are continuously developed to improve the user experience. Should you have any questions or require assistance in the future, please feel free to connect with our Support Team at any time. We are always here to help. We truly appreciate your continued partnership and the confidence you place in our team.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Cool to have but
on November 1, 2026
Posted by: Arvj58
[This review was collected as part of a promotion.] I chose this to track my steps. Alot of cool features i look forward to using. Battery life is not good. By end of day needs charging. I expected better.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 2, 2026
Hey Arvj58,
Thank you for sharing your feedback on the Galaxy Watch8. It is great to hear that you are enjoying the step tracking and are looking forward to exploring the variety of features the watch has to offer. To help you get the most out of your experience and extend the daily usage of your device, here are a few effective ways to optimize your battery performance:
• Adjust Display Settings: Lowering the screen brightness or turning off the "Always On Display" feature can significantly reduce battery consumption.
• Manage Notifications: Setting your notifications to only alert you for essential apps prevents the screen and vibration motor from activating unnecessarily.
• Review Background Apps: Closing apps that run in the background or turning off continuous heart rate monitoring can help conserve power throughout the day.
• Enable Power Saving Mode: Activating this built-in feature optimizes performance to maximize battery life when you need it to last longer.
We appreciate you choosing Samsung to assist with your fitness journey.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Galaxy Watch 8: A Year Later, I'm Not Sold
on October 27, 2026
Posted by: Bruce
from Tampa, FL
Expertise:Expert
I wore the Galaxy Watch 8 for a full year, and the shine wore off a lot faster than I expected. On paper it looks like a great smartwatch, but daily life exposed some real problems.
The biggest letdown is water resistance. Samsung markets this thing as water-ready, but over the year I owned it, it never felt like it could handle the real world. Rain, sweat, showers, and the occasional splash all felt like a gamble. A watch you have to baby around water defeats the purpose of a fitness-focused wearable, and it left me taking it off more often than I should have.
The watch stopped working on me and I sent it in UNDER WARRANTY and they said "well it has water damage so we cant help you with a repair or a replacement"....Couldn't believe it.
Then there's battery life, which just isn't great. It gets you through a day, but I was charging it constantly, and it only got worse as the months went on. Sleep tracking is one of the watch's selling points, but it's tough to use when you're forced to charge it every night or the next.
The Watch 8 has nice features, a sleek design, and solid software, but the basics should come first. Durability, visibility, and battery are what matter most in a smartwatch, and this one fell short on all three.
Verdict: 2.5/5. Look elsewhere unless you're deep in the Samsung ecosystem.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 28, 2026
Hey Bruce,
Thank you for taking the time to share your detailed feedback regarding your experience with the Galaxy Watch8. Reviews from long-term users are incredibly valuable as we continuously work to refine our product performance and customer support processes. We understand your frustration regarding the limitations of the standard warranty coverage concerning liquid exposure, as well as your disappointment with the battery performance and daily durability over the past year. While our devices are designed with specific water-resistance ratings to handle daily fitness activities, certain environmental factors and conditions can impact these thresholds over time. Additionally, battery longevity can vary significantly based on individual usage patterns, active features, and charging habits. Your insights regarding how these factors impacted your ability to utilize core features like sleep tracking have been documented and shared directly with our product development and service teams. Feedback like yours is vital in helping us identify areas for improvement in future hardware and software updates. We encourage you to review the resources below, which outline the recommended steps for what you are experiencing. If you need any further assistance once you have had a chance to go over them, feel free to connect with our Support Team directly. Thank you for your continued partnership!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Samsung smart watch water resistance tips
https://www.samsung.com/us/support/answer/ANS00078031/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00078058/
How to stop the battery from draining too quickly on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great looks and smartness in one package!
on October 26, 2026
Posted by: ZephiusOpus
[This review was collected as part of a promotion.] I chose to go with Watch 8 to complete my Samsung eco system. The watch's look is modern and fits snuggly on the wrist. The features and functions keep me motivated to stay active and moving. The convenience of having AI and smart features a single tap away without carrying your phone around.
Love this new gadget and wear it every day and everywhere.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 27, 2026
Hello ZephiusOpus,
Thank you for sharing your insights with us regarding your Samsung Galaxy Watch8 experience. Designed with your lifestyle in mind, the Galaxy Watch8 combines an ultra-bright 3,000-nit display with a thinner, more comfortable cushion silhouette. It delivers an elevated experience through sophisticated Google Gemini AI integration and an advanced suite of health tracking tools. As you know, you can easily enjoy exceptional visibility even in direct sunlight, thanks to a stunning screen that reaches up to 3,000 nits of peak brightness. The refined cushion shape offers a thinner, lighter profile that rests comfortably against your wrist, enhancing both daily comfort and the accuracy of the optical heart rate sensor. It's great to have the convenience of built-in AI that allows you to effortlessly manage daily tasks such as setting timers, drafting messages, summarizing emails, and controlling your music right from your wrist. You can effortlessly stay informed about your well-being with advanced tracking capabilities, including heart rate, ECG, skin temperature, FDA-approved sleep apnea detection, vascular load, and skin antioxidant levels. So, achieving your fitness goals with customized running and sleep coaching plans tailored specifically to your unique biometrics is a straightforward process. Your device is powered by the advanced Exynos W1000 chip, 2GB of RAM, and 32GB of storage, so you can enjoy instantaneous app responses and seamless workout tracking. What's not to love about the Galaxy watch Ultra? Let us know if you would like to share any other feedback with us or if we can assist you further by reaching out to our Samsung Support Team. Thank you for being a devoted Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose this for functionality
on October 26, 2026
Posted by: Jea601
[This review was collected as part of a promotion.] I chose this for functionality and changeable wrist bands. I replaced my band with a sleek modern look to give it a more dressy look. Works great and helps to find my phone when I set it down somewhere. Able to change face style and has apps that help out a lot. One being the step counter and heart rate monitor.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 29, 2026
Salutations Jea601,
Thank you for reaching out and providing us with your feedback. We value your input as we work to enhance your experience. We are thrilled to hear how much you are enjoying your Galaxy Watch8. It sounds like you’ve perfectly tailored your device to your lifestyle, dressing it up with a sleek new band is a fantastic way to transition from a workout to a formal look! We’re also glad to hear that features like SmartThings Find, customizable watch faces, and health tracking apps are making your daily routine a bit easier. If you need anything else or have questions about your device, please don't hesitate to reach out to our Support Team! Thank you for choosing Samsung to help you stay connected and healthy.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
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