Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,817 Reviews)
Rating breakdown 3,817 reviews
5 Stars
2,890
4 Stars
619
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
2
Not worth the upgrade.
on August 15, 2025
Posted by: Saddened
[This review was collected as part of a promotion.] Though the Galaxy AI is pretty cool. This watch just does not fill the void left from leaving my Galaxy Watch 6 Classic. I have only a few issues with the Galaxy Watch 8 and they all have to do with design. For one this screen is so small. Second this Watch band is the worst thing I have ever worn. It is too small and we'll does not allow you to use the official Samsung triple charger. You know the one with the spot for your phone, Galaxy buds, and watch. Yeah well the Watch due to the poorly designed band will not lay flat enough to make contact enough to charge. I really feel like I have taken a step backwards.
Value
2
Response from Samsung USBy R&R Team, August 15, 2025
Greetings Saddened,
Thank you for taking the opportunity to reach out to share your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a more powerful W1000 chip than your Galaxy Watch6 Classic. It also offers 64GB of storage, a much brighter 3000-nit display, enhanced health sensors including antioxidant index and vascular load, and new software features like stackable tiles and a quick button. There are two types of chargers you can use with your Samsung smart watch: a flat charging dock or a charging dock with pins. The type you need depends on which model watch you have, and the correct charger will come with your watch. The flat charging dock included in the box is compatible with the Galaxy Watch8 Series. Feel free to check out the compatible bands for your device if you would like to create a Bespoke look. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
How to charge your Samsung Galaxy smart watch
https://www.samsung.com/us/support/answer/ANS10003743/
Watch8 Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Thank you for taking the opportunity to reach out to share your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a more powerful W1000 chip than your Galaxy Watch6 Classic. It also offers 64GB of storage, a much brighter 3000-nit display, enhanced health sensors including antioxidant index and vascular load, and new software features like stackable tiles and a quick button. There are two types of chargers you can use with your Samsung smart watch: a flat charging dock or a charging dock with pins. The type you need depends on which model watch you have, and the correct charger will come with your watch. The flat charging dock included in the box is compatible with the Galaxy Watch8 Series. Feel free to check out the compatible bands for your device if you would like to create a Bespoke look. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
How to charge your Samsung Galaxy smart watch
https://www.samsung.com/us/support/answer/ANS10003743/
Watch8 Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 14, 2025
Posted by: WendyF
[This review was collected as part of a promotion.] Tracking my health has been a game changer for me. Learning a lot about my daily habits and using AI has been great, I didn't use it really on my phone so being able to access AI on the go has made it so much easier and I am not looking around for my phone, it's just a matter of talking and my watch is always on and I love when things pop in my head and I can just say what I need to remember, ask, a list or whatever is so convenient.
I love the look, it's sharp looking, sleek, and very comfortable.
Very pleased and look forward to learning so much more
I love the look, it's sharp looking, sleek, and very comfortable.
Very pleased and look forward to learning so much more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a good way to answering my calls when walk
on August 14, 2025
Posted by: CHELLE52
[This review was collected as part of a promotion.] This watch is a great way to keep up with my health habits while working
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new purchase!
on August 14, 2025
Posted by: RWright
[This review was collected as part of a promotion.] Wife talked me into getting the new watch8 and I am so far impressed by it! First smart watch I've owned and I'm loving it so far! Has way much more than I expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am loving all the great features.
on August 14, 2025
Posted by: FLYDOWNYER
[This review was collected as part of a promotion.] I am enjoying the new health features available with this watch. It helps me track my heart health. My sleep and my overall general wellness. The Galaxy AII evaluation of my readings, has helped me to start on a more healthy path that I was doing before I got the watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for the win again
on August 13, 2025
Posted by: Sinfullx
[This review was collected as part of a promotion.] I have been using my new Galaxy Watch 8 for some time and haven't been disappointed yet. I love the way that it looks. Very sleek and the band that it comes with is really soft and comfortable. Really cool feature that you can set it up for Left or right hand use. I opted for the one without the bezel but of course you have the option of using a "fake" bezel (swiping around it works like a bezel). Using the Galaxy AI (Gemini) has been very resourceful from getting a quick update of the weather to making a quick call. Quick responses also and very useful when you are in a pinch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch
on August 13, 2025
Posted by: Cynvilla1986
[This review was collected as part of a promotion.] Definitely a great watch ! So light weight snd sheek
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Pretty watch but not good for measuring exercise
on August 12, 2025
Posted by: Rainie
from Seattle
Expertise:Intermediate
I love that this watch is very light-weighted, I can easily wear it to sleep. The band is also very comfortable. However, this watch doesn't record my exercise well, especially during HIIT or hot yoga when I start to sweat. Watch 7 never had this issue. My watch 8 just keep stop measuring my heart rate; thus, the calories keep increasing automatically. I took the watch out several times during exercising to wipe it dry, but it doesn't help.
Response from Samsung USBy R&R Team, August 13, 2025
Hey there Rainie,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We understand how frustrating it can be to have a device that may not be working quite like you've intended. Sweat, movement type, or specific exercise types interfere with the optical heart rate sensor on your Galaxy Watch8. Watch placement, a clean device, and proper fit can typically resolve this experience. Please take a moment to check out the resources shared below to help resolve what you have described to be experiencing with your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We understand how frustrating it can be to have a device that may not be working quite like you've intended. Sweat, movement type, or specific exercise types interfere with the optical heart rate sensor on your Galaxy Watch8. Watch placement, a clean device, and proper fit can typically resolve this experience. Please take a moment to check out the resources shared below to help resolve what you have described to be experiencing with your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US