Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,817 Reviews)
Rating breakdown 3,817 reviews
5 Stars
2,890
4 Stars
619
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Anonymous
from SW Ohio
Expertise:Intermediate
Verified Purchase:Yes
The watch does everything I want but has a couple of annoyances.
I moved from a Galaxy Watch 5 mainly for the new sensors.
The biggest issue for me is the almost pitiful notification volume.... It's too quiet even when maxed out, and there's no option to use imported .wav, .mp3 or .ogg files for custom notification sounds.
Issue 2 for me is I'm not a big fan of the new OneUI 8 tiles..
I moved from a Galaxy Watch 5 mainly for the new sensors.
The biggest issue for me is the almost pitiful notification volume.... It's too quiet even when maxed out, and there's no option to use imported .wav, .mp3 or .ogg files for custom notification sounds.
Issue 2 for me is I'm not a big fan of the new OneUI 8 tiles..
Features
4
Performance
2
Design
2
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Hi Ray,
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. We value your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. To resolve low notification and speaker sound on your Galaxy Watch8, please increase the sound volumes in the Settings > Sounds and vibration menu on your watch or in the Galaxy Wearable app on your phone. Swipe down from the watch's main screen to access the Quick Settings panel and adjust the speaker volume for media, calls, and other functions by tapping the speaker icon with a cogwheel. Also, ensure that modes like Do Not Disturb, Mute, or Theater Mode are not enabled, as these will silence sounds. Feel free to review the resources shared below to help resolve what you've described to be experiencing with your Galaxy Watch8. Let us know if you have any questions afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. We value your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. To resolve low notification and speaker sound on your Galaxy Watch8, please increase the sound volumes in the Settings > Sounds and vibration menu on your watch or in the Galaxy Wearable app on your phone. Swipe down from the watch's main screen to access the Quick Settings panel and adjust the speaker volume for media, calls, and other functions by tapping the speaker icon with a cogwheel. Also, ensure that modes like Do Not Disturb, Mute, or Theater Mode are not enabled, as these will silence sounds. Feel free to review the resources shared below to help resolve what you've described to be experiencing with your Galaxy Watch8. Let us know if you have any questions afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Written by a customer while visiting Samsung US
Posted by: Sam P
from Ashburn, VA
Expertise:Intermediate
Verified Purchase:Yes
I am a long time galaxy watch 4 user. Upgraded to the watch 8 and very happy. It has double the battery life before charging and that's with battery saving on (ie charges just a little past 80%). It is noticeable faster with swipes and actions. The other noticeable difference is that it fits more snug on my wrist than the watch 4 and feels less bulky on the wrist. Haven't used all of the sleep features yet and getting used to wearing overnight.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Guest
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
I love my new watch. I've had atleast 3 different models and so far this one wins
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brandi
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I had the 5 pro for YEARS and finally decided to upgrade. This watch is so nice. Love the slim design, and that fact that it has all the functions my previous watch had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sharon
Expertise:Intermediate
Verified Purchase:Yes
Switching over from Watch 6 Classic was seamless. So far, everything I'm used to using is available; however, things like using the timer during workouts, it does not stay on top, where I can see the countdown, even with Always on Display enabled. The timer keeps hiding in the background. If this is a user or setting error, I am open to figuring out how to keep the timer visible on the screen while in use. Also, the supplied sports band is uncomfortable. For some reason, I am conscious of it and thought because I have a smaller wrist and selected the smaller band, perhaps that was the issue; however, even increasing the band makes it too loose and still annoys me. So essentially this is Watch 6 awesome with Watch 8 annoyances.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Bluffton SC
Expertise:Intermediate
Verified Purchase:Yes
This watch replaced my Galaxy watch 6 which was my first experience with a Galaxy watch. The new watch Galaxy watch 8 pleasantly surprised me by its design improvements. It is so much mo lighter and comfortable. Great change.
I would recommend this to a friend!
Features
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bonestorm
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
Design is a choice but hardware is great and software offers a lot of data.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: ChrisS
Verified Purchase:Yes
Nice upgrade from the galaxy watch 7. You can use other watch face apps that use OS6
Written by a customer while visiting Samsung US