Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Anonymous
Verified Purchase:Yes
It's wonderful and keeps up with everything. I love it and don't know how I waited to get it.
Written by a customer while visiting Samsung US
Posted by: Christine D
from Inwood, WV
Expertise:Intermediate
Verified Purchase:Yes
I love Samsung products!! My watch is great. Its the perfect size!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mugen
from Japan
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from my 44mm watch 6. While most of the functionality remains the same, but there are a few more added capabilities in terms of its sensors and health monitoring. Display is richer, and much easier to text on. Multitasking capabilities improved over previous models. Quite pleased with the aluminium casing. Still love my gestures too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fit and the new look
on October 7, 2025
Posted by: 4nas20
[This review was collected as part of a promotion.] Great daily use watch with great AI features that gives you everything you need right on your wrist .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This products watch band was comfortable.
on October 7, 2025
Posted by: NicoleJusticeAintFree
[This review was collected as part of a promotion.] Galaxy AI watch was very comfortable. As a first time AI watch user I noticed the buttons was easy to find. The watch band had enough holes for my small wrist. I also like the you can switch out band colors,. I would like better access to go between app an calling, texts etc. Maybe in the beginning play a video explaining how to use the watch an maybe randomly one a month show the video again learning how to use the watch. I also would rather it automatically connect to my main phone line instead of connecting to additional servers or lines. I like the background colors
Value
3
Response from Samsung USBy R&R Team, October 8, 2025
Good day NicoleJusticeAintFree, thank you for finding the free time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We value your honesty as we improve the design and functionality of our product line. We understand that transitioning to a new device can come with a bit of a learning curve. This is why we have a wealth of resources in place to make that transition as seamless as possible. In fact, we offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like any further assistance after reviewing the resources shared, please feel free to reach out to Samsung Support. Thank you for being an unwavering Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Love Galaxy Watches
on October 7, 2025
Posted by: NanaJane
[This review was collected as part of a promotion.] This is my third Galaxy watch a d i love them. GALAXY 8 does so much, my favorite is the health features. Also like the trade in opportunity- keeping my drawer cleaned out and helped with getting new watches. This morning had a learning session with AI.
Thank you Samsung!
Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Aesthetics could be better
on October 7, 2025
Posted by: Maverickk1
[This review was collected as part of a promotion.] The watch functions flawlessly and looks good when you put a cover on it. By itself it doesn't nit look appealing. I feel like they could have done a better job with the aesthetics. I am not a fan of the square look with a round touch screen. The former model looked better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Health nut addition
on October 7, 2025
Posted by: Louie13
[This review was collected as part of a promotion.] Been diagnosed with CAD (Coronary Arterial Disease) and this watch is a life saver. Has warned me when my health is at risk. Wow!
Value
5
Written by a customer while visiting Samsung US