Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
Excellent features
on November 1, 2025
Posted by: Lovebufbills
[This review was collected as part of a promotion.] Absolutely love my Galaxy watch. It has everything you need from a phone, right on your wrist. I love that I can get calls and messages on my wrist while my phone is on silent.
Value
5
Written by a customer while visiting Samsung US
Posted by: Terk
Verified Purchase:Yes
Battery life is so short. Im constantly charging it
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, November 3, 2025
Hi there Terk,
Thanks for taking the time to review your Samsung Galaxy Watch8. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to review your Samsung Galaxy Watch8. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY WATCH 8
on October 31, 2025
Posted by: KrisP1
[This review was collected as part of a promotion.] Galaxy AI is the best! This watch does it all! I sleep in it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Disappointed, I can’t do reverse wireless charging
on October 31, 2025
Posted by: Anonymous
Verified Purchase:Yes
Battery life is lacking otherwise nice product. Pleased
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Watch!!
on October 31, 2025
Posted by: Texasrose63
[This review was collected as part of a promotion.] I absolutely love my watch. I've had a Galaxy watch for years. They're wonderful!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No connectivity.
on October 31, 2025
Posted by: Kayg87
Great looking watch but it doesn't connect to my watch. Have the Galaxy 6 classic and had no problems. Seriously not happy. None of the suggested fixes do not work!
Response from Samsung USBy R&R Team, November 3, 2025
Hi Kayg87,
Thanks for taking the time to reach out about your experience with your Samsung Galaxy Watch8. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If I'm understanding correctly, it seems as though you may be having trouble connecting your phone. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Feel free to review, "Samsung smart watch will not connect to a phone: to help resolve what you may be experiencing. If you would like any further assistance afterward, please let us know by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thanks for taking the time to reach out about your experience with your Samsung Galaxy Watch8. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If I'm understanding correctly, it seems as though you may be having trouble connecting your phone. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Feel free to review, "Samsung smart watch will not connect to a phone: to help resolve what you may be experiencing. If you would like any further assistance afterward, please let us know by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Posted by: Ikan316
from Chicago
Verified Purchase:Yes
So easy to customize. The possibilities are endless.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: knally051279
from Pullman, Washington
Verified Purchase:Yes
I am loving the upgrade from Watch7 to Watch8. I would highly recommend it to all Android users
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US