Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: DCW1
Verified Purchase:Yes
I previously had the S3 Classic and when I upgraded my phone it was no longer compatible. I'm glad I decided on this watch, it's the only one that wouldn't look comically large on my wrist. It's nice and sleek, but I wish the battery lasted longer. I only get about a day from it.
Written by a customer while visiting Samsung US
Posted by: Danny
from Hampstead, NC
Expertise:Intermediate
Verified Purchase:Yes
Watch works great, sleek style with the blue band.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Grant Odle
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
The best purchase I've done online in the last few months. I wanted to upgrade my watch from a watch 4. The watch 8 was easy to get with a trade in from old device. Will highly suggest again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features and beautiful watches
on November 9, 2025
Posted by: Bobby62321
[This review was collected as part of a promotion.] Galaxy nice watch really great features and feels good thanks
Value
5
Written by a customer while visiting Samsung US
Posted by: Scott
from Minnesota
Expertise:Expert
Verified Purchase:Yes
Previous watch 6 lasted days. Watch 8 only really goes a day even with features off. No point of sleep tracking if you must charge nightly
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, November 10, 2025
Salutations Scott,
Thank you for finding the time to share your thoughts with us about your Samsung Galaxy Watch8. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time to share your thoughts with us about your Samsung Galaxy Watch8. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
1
THE CHARGE DOESNT LAST
on November 8, 2025
Posted by: MrsPlunkett
[This review was collected as part of a promotion.] It doesn't stay connected to my phone. I can charge it to 100% and I can get probably 18 hours. If I charge it to 92% I get maybe 8. Wish I would've kept my 7 it was worth it this IS NOT
Value
1
Response from Samsung USBy R&R Team, November 10, 2025
Howdy MrsPlunkett,
Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch8. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Also take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch8. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Also take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
This watch helps me stay in contact
on November 8, 2025
Posted by: Nette86
[This review was collected as part of a promotion.] Probably Samsung best watch they have ever made. Had a lot of features that I haven't used yet. I do take advantage of the step count because I am on my feet all day. The one feature I do like is that you can play music directly from the watch. It helps me to continue to be in contact with anyone while my phone charges
Value
5
Written by a customer while visiting Samsung US
Posted by: Tata
from New Jersey, NJ
Expertise:Intermediate
Verified Purchase:Yes
nice looking but not the best band or speaker phone
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
4
Response from Samsung USBy R&R Team, November 10, 2025
Good day Tata,
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your device but we need more information regarding what may be occurring before we can do so. Please feel free to contact Samsung Support if you would like any further assistance with troubleshooting your device further. Thanks for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your device but we need more information regarding what may be occurring before we can do so. Please feel free to contact Samsung Support if you would like any further assistance with troubleshooting your device further. Thanks for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US