Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: SMW86
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
I like the thinner face design. I've had all the watches since the Galaxy 2 and so far this one is my favorite. It is lighter weight.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Frank O
from Atlanta GA
Expertise:Intermediate
Verified Purchase:Yes
This replaced and older Galaxy Watch I had for years that fell apart. This one is much more modern and well designed.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gotham
from Toronto, Canada
Expertise:Expert
Verified Purchase:Yes
It is really a very very good watch but the only con is that it has really poor battery capacity.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, December 2, 2025
Howdy Gotham,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your kind words inspire us to provide the most innovative products on the market. Your Galaxy Watch8 has a manufacture warranty for 12-month for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your kind words inspire us to provide the most innovative products on the market. Your Galaxy Watch8 has a manufacture warranty for 12-month for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
This is a beautiful watch
on December 1, 2025
Posted by: Samsung4life
[This review was collected as part of a promotion.] I absolutely love my Samsung watch! It’s a beautiful, sleek design with a truly futuristic feel. The features are incredible—fast, responsive, and packed with smart technology that makes everyday life so much easier. From health tracking to notifications and seamless connectivity, everything works flawlessly. It’s stylish, modern, and feels like a perfect blend of fashion and innovation. Definitely worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Steps Count issue
on November 30, 2025
Posted by: Anonymous
I have Samsung Watch 8 bought in the month of Sep 25. I have left knee legiment tear so when applying ointment, steps are being counting. This is more expected from this costly watch Rs.38000/- So I called support they asked me reset watch so I did still issue is not resolved. Service centre are saying we don't service. I don't know how to get it rectified this issue.
Response from Samsung USBy R&R Team, December 1, 2025
Howdy Jay2130,
Thank for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch8. We're always happy to listen and work toward a better experience for our customers. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. The accuracy of the watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
Please feel free to review, "Inaccurate steps on your Samsung smart watch" to help resolve what you may be experiencing with your step count. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thank for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch8. We're always happy to listen and work toward a better experience for our customers. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. The accuracy of the watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
Please feel free to review, "Inaccurate steps on your Samsung smart watch" to help resolve what you may be experiencing with your step count. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
4
This product has good features
on November 30, 2025
Posted by: Metamcgee
[This review was collected as part of a promotion.] I upgraded to the watch 8 and I libe it it has so many cool features like measures you stress level and your heart rate plus tracks your sleeping and walking I absolutely love it
Value
4
Written by a customer while visiting Samsung US
Posted by: Jack
from Temecula,CA
Expertise:Intermediate
Verified Purchase:Yes
I love it except for the battery life, i have to charge it almost every day. It does charge fast but my last cheep watch lasted 7-8 days.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Watch, Battery Life Could be Better
on November 29, 2025
Posted by: Mark Perf
Verified Purchase:Yes
I bought this for my wife, She loves it except for the battery life
Written by a customer while visiting Samsung US