Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Patrece
from New England
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the watch 6, 44 mm. I like the new flush design. I miss all my old watch bands. Overall I like my new watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: George
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Very nice, thankful to have one..it is very updated
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: T Thompson
Verified Purchase:Yes
I really like the LTE version as opposed to Bluetooth only. I can leave my phone at home and still receive calls and texts. The 8 is lightweight and attractive.
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek, Powerful, and Reliable
on December 4, 2025
Posted by: WatchReviewerGalaxy8
[This review was collected as part of a promotion.] The Galaxy Watch8 delivers excellent performance with a refined design and robust health tracking features including"Galaxy AI". Its display is bright and responsive, making navigation smooth, while the battery life comfortably lasts through daily use. Fitness and wellness tools are comprehensive, offering accurate monitoring and helpful insights. The watch integrates seamlessly with apps and notifications, making it a versatile companion for both productivity and fitness. Overall, it strikes a great balance between style, functionality, and durability, making it a strong choice for anyone seeking a premium smartwatch experience.
Value
5
Written by a customer while visiting Samsung US
Posted by: J Schoenlein
Expertise:Beginner
Verified Purchase:Yes
Great watch, I bought it as a gift for my wife, unfortunately I didn’t do proper research. I had to return it because she recently needed a pacemaker and the watch isn’t recommended for people with pacemakers.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cheryl
from Lost River WV
Expertise:Expert
Verified Purchase:Yes
Love my new watch! Best upgrade ever, love the new features!
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
WORST BATTERY EVER
on December 2, 2025
Posted by: Rivano
The Battery is the worst i charged my watch 8 for 4th or 5th time after i got it, i left it on the charger for 2 hours thinking it would be enough, 2 hours later i just grab it from the charger place it on my wrist turn it on.. i dont look at it for like 3 min. i try too look at the time... Battery dead... and its not one time ATLEAST 40 out of the 50 times i have charged it it died instantly. i even put on all battery saving options but still always dies instantly. WORST PRODUCT I HAVE BOUGHT IN THE LAST 5 YEARS
Response from Samsung USBy R&R Team, December 2, 2025
Good day Rivano,
Thanks for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch8. We're taking action to improve the functionality and performance of our product line based on feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" and "Samsung smart watch will not charge or power on" to see what factors may be impacting your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch will not charge or power on
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Thanks for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch8. We're taking action to improve the functionality and performance of our product line based on feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" and "Samsung smart watch will not charge or power on" to see what factors may be impacting your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch will not charge or power on
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on December 2, 2025
Posted by: Thaiaia
[This review was collected as part of a promotion.] This watch delivers all its promises, I've upgraded from a watch 4 and the screen is so much better now. The new design is very unique and eye catching. It feels very comfortable on the wrist.
Value
5
Written by a customer while visiting Samsung US