Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.7 out of 5
4.7
(2,781 Reviews)
Open Ratings Snapshot
Rating breakdown 2,781 reviews
5 Stars
2,225
4 Stars
424
3 Stars
91
2 Stars
25
1 Star
16
90%of customers recommend this product. 
(
63 out of 70
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5 out of 5
5
Excelent Watch
on September 20, 2025
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] At first I was hesitant to purchase a watch. I had owned other brands before and was very happy so I thought the splurge would not be worth it. Was I wrong !! This watched has helped me organize and keep productive. At first I was not a fan of having to charge often but now I've simply made it a routine to put it to charge as soon as I get home and before I know it is ready to keep using. All features work as advertised. I am a super satisfied customer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty Cool
on September 20, 2025
Posted by: Foretell
[This review was collected as part of a promotion.] It does what I need it to do. The Galaxy AI sure does make life a little simpler.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The features are amazing.
on September 20, 2025
Posted by: FayB29
[This review was collected as part of a promotion.] Galaxy AI is amazing on this watch. I love it so much. Would definitely recommend this watch to anyone with a samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really good, not huge fan of lugs for band
on September 20, 2025
Posted by: missthebezel
[This review was collected as part of a promotion.] So far the functions are great and able to use watch as intended. I have to have two phones, one personal and one for work. Got the watch to pair with ear bud to not have to carry two physical phones. I upgraded from watch 4, which had an aftermarket band I loved, but couldn't use on the 8.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ease of use
on September 20, 2025
Posted by: Destiny
[This review was collected as part of a promotion.] I wanted to get a samsung watch to track my habits. To get better insight on my steps/sleep patterns. Being more aware of what my habits and patterns are help me to improve in my well being. Loving that aspect of things! The band i picked with my watch is cute! I picked a mint green band and love it. The galaxy AI in the watch is helpful too i need timers while working so using that helps me be on point with my timing without having to pull out my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great UI and updates from my previous watch
on September 20, 2025
Posted by: Yerbis
[This review was collected as part of a promotion.] This new watch is better in every way over the other watches. The design is very controversial but I really like the uniqueness of the design. The watches UI and environment is great with now having Galaxy AI built in with the watch, able to do very fast and direct answers to your questions. The battery is a bit better than my older watch, but not expecting much more since I got the smaller size. Overall I have no setbacks and no regrets upgrading to this watch.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This produção has great features and colors!
on September 19, 2025
Posted by: KBugs2
[This review was collected as part of a promotion.] I love that it is easy to use and can run several things at once: work email, vídeo and games! Also, does not ever overheat!
Amazing all around!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Great feather but horrible battery life
on September 19, 2025
Posted by: Tina
from US Virgin Islands
Expertise:Intermediate
The watch soes exactly as however the problem comes in with the battery life. The battery does not last a whole day even with power saving turned on. I find myself having to charge my watch several times a day depending on what I am using it for. That is very inconvenient and a waste of time.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 22, 2025
Greetings Tina, Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch8. We appreciate your thoughts as we continue to improve the functionality and performance of our devices. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Feel free to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you would like further assistance afterward, please do not hesitate to contact Samsung Support at your earliest convenience. We're always happy to help! Thanks for being a steadfast Samsung customer. - Debra

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Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
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