Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6 out of 5
4.6
(3,818 Reviews)
Open Ratings Snapshot
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product. 
(
703 out of 817
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
1 out of 5
1
Slow charge, app problem
on December 29, 2025
Posted by: Ruth W
from Omaha, NE
Expertise:Intermediate
Verified Purchase:Yes
This takes over 2 hours to charge EVERY day. Health will not open on phone. FRUSTRATED.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 30, 2025
Howdy Ruth,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to make improvements with the functionality and durability of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Also feel free to check out the remaining resources shared below to address your app concern. Let us know if you would like any further assistance afterward by contacting Samsung Support. We're always here to help! Thanks for choosing Samsung!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Health data does not sync
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
Set up and manage your Samsung Health profile
https://www.samsung.com/us/support/answer/ANS10001390/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
IM IN LOVE WITH MY WATCH8
on December 29, 2025
Posted by: Aracelys
from New york
Expertise:Expert
Verified Purchase:Yes
Love it! Beautiful Watch, nice style, easy set up.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfortable fit and lightweight.
on December 29, 2025
Posted by: Mark
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
Comfortable fit. Much lighter than expected. This is my 3rd Galaxy watch. 1st gen, 5th gen and now 8th gen and this is by far the most comfortable. It is also quite a bit lighter, where i have to check to make sure i put it on.
Oddly ive had several compliments on the watch, all my the other brands users. They like the shape better than theirs.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my watch 8 LTE
on December 29, 2025
Posted by: Samsung fan
Expertise:Intermediate
Verified Purchase:Yes
Love my new watch 8 LTE, its quick to respond, its alot slimmer. The screen colors sre more vibrant. I really thought I would miss the rotating bezel bit I don't. Satisfied so far its been 3 weeks.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on December 28, 2025
Posted by: Gdngrl
from Wellington, Nv
Verified Purchase:Yes
The features on this watch are amazing. I am enjoying the sleep features and the vibration notification for phone calls.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 8 WATCH
on December 28, 2025
Posted by: CONNIE CAPERS
Verified Purchase:Yes
I love my Samsung 8 watch so easy to to use. Love that it's works with Gemini.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy and lovely!
on December 28, 2025
Posted by: Zobe
from Forest H, Maryland.
Verified Purchase:Yes
I love how easy it is to use each feature and how comfortable this watch is. Besides, it looks lovely.
I would recommend this to a friend!
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just Right watch!
on December 28, 2025
Posted by: omnitha
from Denver, CO
Expertise:Intermediate
Verified Purchase:Yes
Just the right smart watch for the right occasion!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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