Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.7 out of 5
4.7
(2,781 Reviews)
Open Ratings Snapshot
Rating breakdown 2,781 reviews
5 Stars
2,225
4 Stars
424
3 Stars
91
2 Stars
25
1 Star
16
90%of customers recommend this product. 
(
63 out of 70
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5 out of 5
5
Great wrist watch!
on October 2, 2025
Posted by: Txwatchtx
[This review was collected as part of a promotion.] Went to attach and got a galaxy watch with a phone promo. The galaxy watch makes keeping track of my steps and overall a breeze. The way I get my calls and text from my loved ones is so convenient and helpful. I get all the weather and news updates fast when I need them. I dont have to pull my phone out since the watch makes my day to day life so much easier. The battery last me all day as well! Thank you Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this watch!
on October 2, 2025
Posted by: Raquel
[This review was collected as part of a promotion.] This is my first smartwatch! I'm actually sleep better and moving more since getting it. I love all the features it has.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent product with great features.
on October 1, 2025
Posted by: Puruh1
[This review was collected as part of a promotion.] Galaxy AI is awesome. O love how it always know what i need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Healthier Steps
on October 1, 2025
Posted by: TimeFlame
[This review was collected as part of a promotion.] My Galaxy watch is really helpful and very beautifully made. Yes I keep up with my steps and I love all the cool designs I can put on my face plate it's just wide enough for me to see. I like that I can make different backgrounds with my Galaxy AI it makes it fun.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds pro
on October 1, 2025
Posted by: Atreus2018
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro marks a major shift for Samsung's top-tier earbuds, trading the classic "bulb" design for a sleek, stemmed look reminiscent of a certain major competitor. This overhaul delivers not just a new aesthetic, but also significant improvements in features like ANC and call quality, making them a serious contender in the premium wireless earbud space.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What a great upgrade
on October 1, 2025
Posted by: AmandaPlease
[This review was collected as part of a promotion.] This watch is absolutely amazing compared to the watch 3 I used to have. So much has updated.
I love the new health features that are provided. My favorite features included now are the antioxidant measure, as well as, the vascular load and other health updates. I also like that they included Galaxy AI on the watch. At the touch of your fingertips you can do anything!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I like the watch, but battery not good.
on October 1, 2025
Posted by: Samsungwatch
[This review was collected as part of a promotion.] The watch is not even 2 yeats old and the battery can't hold a charge for more than 4-5 hours. Seems like it can't be fixed. I very much like the watch but would be hard press to recommend it. Unfortunately, customer service is useless as well.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 2, 2025
Aloha Samsungwatch, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your feedback as we are as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to look at, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Please feel free to reach out to Samsung Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra

Samsung Support
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Warranty Information
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new Galaxy watch 8
on October 1, 2025
Posted by: Jordyy
[This review was collected as part of a promotion.] This watch is perfect. I recently got into going to the gym and this watch adds a little more fun to it by counting my steps and work outs. The galaxy AI is a noce feature too. Anything i need to know and i dont even have to pull out my phone for it. So glad that i got it, it was definitely worth it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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