Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Mark Poff
from Tucson, AZ
Expertise:Intermediate
Verified Purchase:Yes
Looks and works great! Much better than my previous Samsung watch.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Krutchy
from Spokane WA
Expertise:Intermediate
Verified Purchase:Yes
Love the new updates! Watch is awesome! Samsung for life!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nyrobi
from Brooklyn New York
Expertise:Expert
Verified Purchase:Yes
I switch from a 5 to the samsung 8 and trust me is the best decision I made 💯 😌
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Deirdre
from Corpus Christi, TX
Expertise:Intermediate
Verified Purchase:Yes
It's comfortable, reliable and decent battery life. I love the sleep tracking. I need to experiment more with the automatic workout tracker, but the previous models have been pretty good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
from West Haven, UT
Expertise:Intermediate
Verified Purchase:Yes
This was a gift and she loves it. She loves the feel, features and the functions of this watch. No complaints of being to big, bulky or not being able to access features with a single touch as I have seen from other reviews. Battery life seems to be good for a couple of days but this will also depend on the use as well I'm sure. Great product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Deepansh
from Milwaukee, WI
Expertise:Intermediate
Verified Purchase:Yes
Everytime I West my watch it causes wrist pain. This hasn't happened before, only after I started wearing this watch.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, January 5, 2026
Hi Deepansh,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. If you experience some discomfort or skin irritation when you wear your Samsung smart watch, it's probably time to clean it. Some residue or foreign material probably built up on the watch and is aggravating your skin. It's also possible that you aren't wearing the watch correctly. Make sure to clean and adjust your watch for a more comfortable fit. Check out, "Properly wear and clean your Samsung smart watch" to help achieve the most comfortable fit when it comes to wearing your Galaxy Watch8. Let us know if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. If you experience some discomfort or skin irritation when you wear your Samsung smart watch, it's probably time to clean it. Some residue or foreign material probably built up on the watch and is aggravating your skin. It's also possible that you aren't wearing the watch correctly. Make sure to clean and adjust your watch for a more comfortable fit. Check out, "Properly wear and clean your Samsung smart watch" to help achieve the most comfortable fit when it comes to wearing your Galaxy Watch8. Let us know if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Posted by: JCary
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
This watch is very comfortable and has great features! I really like all of the sleep information provided. I do feel like the battery runs down fairly quickly as I'm having to charge it every couple of days. The vibration is very slight so I had to set it to sound to be sure I hear notifications. However, my last watch (purchased in 2019) bothered my wrist with its vibrations (my phone goes off all day related to work but I don't want to miss family needs-thus the benefit of the watch) so I think a lower intensity vibration is a benefit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Need more watch band options
on January 5, 2026
Posted by: Not a fan
from Jefferson County, Missouri
Expertise:Beginner
I have the Watch 8 graphite and am disaapointed I cannot find more bands with matching hardware. The band that came with the watch is not comfortable to me; I have a small wrist and the watchband feels bulky. I cannot find a narrower band with graphite hardware. I do not understand why that color connector is not available, or why slim bands are not available.
No, I would not recommend this to a friend.
Design
2
Value
2
Response from Samsung USBy R&R Team, January 5, 2026
Howdy,
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Watch8. If your current watch band is not feeling as comfortable as you'd like, feel free to check out the compatible accessories linked below. If you have any questions for us or if you would like further assistance afterward, please reach out to Samsung Support. We're always happy to assist you in any way that we can! Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Watch8 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Watch8. If your current watch band is not feeling as comfortable as you'd like, feel free to check out the compatible accessories linked below. If you have any questions for us or if you would like further assistance afterward, please reach out to Samsung Support. We're always happy to assist you in any way that we can! Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Watch8 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Written by a customer while visiting Samsung US