Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.7 out of 5
4.7
(2,781 Reviews)
Open Ratings Snapshot
Rating breakdown 2,781 reviews
5 Stars
2,225
4 Stars
424
3 Stars
91
2 Stars
25
1 Star
16
90%of customers recommend this product. 
(
63 out of 70
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5 out of 5
5
This watch is great. I love wearing it everyday.
on October 10, 2025
Posted by: Ozzymandiaz
[This review was collected as part of a promotion.] The watch feels great to wear. It tracks a lot more than just my steps and sleep patterns and helps me build excellent routines. The Galaxy AI feature is particularly cool. I haven't gotten around to trying out the running coach yet, but I plan to and am very excited.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great watch for fitness.
on October 10, 2025
Posted by: Stormin2
[This review was collected as part of a promotion.] The watch is awesome for fitness so much more to learn. The more I learn the more I like it and there's a lot more to learn so a lot more to like.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Better battery
on October 10, 2025
Posted by: CyberW1zard
[This review was collected as part of a promotion.] I have had this watch for several months and it only works for about one day before needing to be charged.
I also do not think that it is very accurate for a heart rate monitor.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 13, 2025
Hi CyberW1zard, thanks for taking the time to share your sentiments about your experience using the Samsung Galaxy Watch8 with us. We appreciate your feedback as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to look at, "Reduced battery life on your Samsung smart watch" and "Monitor your heart rate on your Samsung smart watch" to see what factors may be impacting your device. If you would like any further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer. - Debra

Samsung Support
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Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My lovely watch
on October 10, 2025
Posted by: Mselva
[This review was collected as part of a promotion.] The Galaxy Watch 8 is an amazing smartwatch that blends elegant design with smart Galaxy Al features. It helps me stay on top of my fitness goals with accurate heart-rate tracking, sleep analysis, and workout insights. Galaxy Al provides useful health suggestions and makes it easy to stay organized throughout the day. The screen is bright and responsive, and the battery life comfortably lasts through busy days. I use it for work, exercise, and everyday tasks, and it performs flawlessly. Overall, the Galaxy Watch 8 is a stylish and reliable companion that keeps me
connected and motivated.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great features, horrible battery life
on October 10, 2025
Posted by: Traysi
[This review was collected as part of a promotion.] I enjoy most of the features on my galaxy watch. Overall, it works well and is good for what I need. I like that I can silence my alarms on my watch and answer calls. I use the galaxy AI feature fairly often. The biggest drawback that i've found is that I might get a day and a half of battery life out of it.Sometimes less, it definitely leaves a lot to be desired. Usually, it's right when I'm about to go to sleep, or when i'm trying to do something with it that it needs to charge. I don't really do that much with it throughout the day. The face is set so that I have to tap it to wake it up, but it still is not great for longevity and battery life.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 13, 2025
Howdy Traysi, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. . We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to look at, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you would like any further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Watch
on October 10, 2025
Posted by: Litabugg85
[This review was collected as part of a promotion.] Love the watch it helps track my workouts and health.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Greatest Smart Watch So Far
on October 10, 2025
Posted by: Aidenpapa
[This review was collected as part of a promotion.] I've used the Galaxy Watch series countless times so far. This new Galaxy Watch 8 is wirelessly lightweight. It's lightweight and feels so good to wear. And the operation of various functions (as if it's an advance from the existing ones) has become very smooth and accurate. And the battery's capacity looks similar to the previous model, but it seems to run longer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This watch does more
on October 10, 2025
Posted by: Momof3Dachshunds
[This review was collected as part of a promotion.] This watch does so much more than I need but was told could sync with my dexcom and it doesn't.
Galaxy AI works great but at times turns on by itself but most likely user error
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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